On the agenda: Lakewood November 9, 2026 — Facial Recognition (Nov 9)
⚠ Agenda Watch Lakewood, Washington · Monday, November 9, 2026 — in 4 days
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The published agenda for this November 9 meeting contains: "Facial Recognition". This is the public record BEFORE the vote — read the document, then show up. Public comment is where cancellations start.
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LAKEWOOD CITY COUNCIL
STUDY SESSION AGENDA
Monday, November 9, 2026
7:00 P.M.
City of Lakewood
Council Chambers
6000 Main Street SW
Lakewood, WA 98499
Residents can virtually attend City Council meetings by
watching them live on the city’s YouTube channel:
https://www.youtube.com/user/cityoflakewoodwa
Those who do not have access to YouTube can call in to
listen by telephone via Zoom: Dial +1(253) 215-8782 and
enter meeting ID: 868 7263 2373
____________________________________________________________________________________
Page No. 1
CALL TO ORDER
ITEMS FOR DISCUSSION:
(4)
1.
Municipal Court Update. – (Memorandum)
(12)
2.
Review of 2027 Lodging Tax Funding Recommendations. – (Memorandum)
(20)
3.
Review of 2027 Fee Schedule Amendments. – (Memorandum)
(100)
4.
Review of Credit and Debit Card Fee Resolution. – (Memorandum)
(103)
5.
Review of 2027-2028 Proposed Biennial Budget. – (Memorandum)
(112)
6.
Review of City Hall Council Chambers Audio and Video Upgrades.
– (Memorandum)
ITEMS TENTATIVELY SCHEDULED FOR THE MONDAY, NOVEMBER 16, 2026
REGULAR CITY COUNCIL MEETING AND STUDY SESSION:
1.
Presentation of the 2027 Stormwater Prevention Outreach Calendar.
– Tillicum Elementary School
2.
Police Commissioning Ceremony.
3.
Approving the 2027 Lodging Tax Funding Recommendations. – (Motion –
Consent Agenda)
Persons requesting special accommodations or language interpreters should contact the City Clerk, 253983-7705, as soon as possible in advance of the Council meeting so that an attempt to provide the special
accommodations can be made.
http://www.cityoflakewood.us
Lakewood City Council Agenda
-2-
November 9, 2026
4.
Authorizing the execution of an agreement with Johnson Group for federal
governmental relation services. – (Motion – Consent Agenda)
5.
Authorizing the execution of an agreement with Gordon Thomas Honeywell
Governmental Affairs for state governmental relation services. – (Motion –
Consent Agenda)
6.
Authorizing the execution of an agreement with One Diversified for City Hall
Council Chambers technology upgrades. – (Motion – Consent Agenda)
7.
Cancelling the City Council meeting of December 21, 2026. – (Motion –
Consent Agenda)
8.
This is the date set for a public hearing to consider the partial vacation of
approximately 4,246 square feet of the 100th Street SW right-of-way abutting
Lake Steilacoom. – (Public Hearings and Appeals – Regular Agenda)
9.
Relating to ad valorem property taxes; establishing the amount to be raised
in 2027 by taxation on the assessed valuation of the property of the city; and
setting the property tax levy rate for 2027. – (Ordinance – Regular Agenda)
10.
Amending the 2026 Budget. – (Ordinance – Regular Agenda)
11.
Adopting the 2027-2028 Biennial Budget. – (Ordinance – Regular Agenda)
12.
Setting the 2027 Fee Schedule. – (Resolution – Regular Agenda)
13.
Authorizing a credit and debit card service fee for certain payments made to
the City. – (Resolution – Regular Agenda)
14.
Approving the 2027 Lakewood Comprehensive Plan, Zoning Map and
Development Regulations Amendment Docket. – (Resolution– Regular
Agenda)
15.
Motion No. 2026-76 Approving the 2027 Human Services Funding
Allocations. – (Unfinished – Regular Agenda)
16.
Pierce Conservation District Update. – (Items for Discussion – Regular
Agenda)
17.
Camp Murray Master Plan Presentation. – (Items for Discussion – Regular
Agenda)
Persons requesting special accommodations or language interpreters should contact the City
Clerk, 253-983-7705, as soon as possible in advance of the Council meeting so that an attempt to
provide the special accommodations can be made.
http://www.cityoflakewood.us
Lakewood City Council Agenda
-3-
November 9, 2026
REPORTS BY THE CITY MANAGER
CITY COUNCIL COMMENTS
ADJOURNMENT
Persons requesting special accommodations or language interpreters should contact the City
Clerk, 253-983-7705, as soon as possible in advance of the Council meeting so that an attempt to
provide the special accommodations can be made.
http://www.cityoflakewood.us
Municipal Court Update 2026
Lakewood Municipal Court
Serving the Communities of:
Lakewood
Steilacoom
DuPont
4
Municipal Court Services
Gross Misdemeanor and
Misdemeanor Criminal Cases
Municipal Code Enforcement
Traffic Infractions
5
2025 in Review
25,867 Cases Filed in the Court:
23,698 Traffic Infraction Cases:
4,808 Officer Issued Infractions
18,890 Photo Issued Infractions
94 Code Enforcement Cases
2,169 Criminal Cases:
419 Domestic Violence Cases
105 DUI/Impaired Driving Cases
6
2022 – 2025 Filings
25000
LAKEWOOD MUNICIPAL COURT
20000
Serving Steilacoom and DuPont
Cases filed 2021 to September 2026
15000
10000
5000
0
2021
2022
2023
2024
2025
Infraction
2600
3415
4261
5418
4808
Criminal
1576
1623
1646
2145
2169
Photo Lakewood
20982
19004
17473
16426
13441
Photo DuPont
9571
10553
5449
7
Probation Services
Compliance with Court Orders
Drug/Alcohol Abstinence
Treatment Compliance
Domestic Violence MRT
EHM/SCRAM Monitoring
Work Crew
Conditions of Sentence
8
Therapeutic Court Programs
Veteran’s Treatment Court Program
Qualifying Military Service
Nexus to Crime Charged
VA Treatment and Support Services
42 Graduates
6 Current Participants
9
LMC Veterans Court Team
10
Therapeutic Court Programs
Community Court Program
Proximate Cause Nexus
Community Partners for:
Housing
Treatment
Employment Assistance
Probation Services
5 Current Participants – 12 Graduates
11
TO:
Mayor and City Councilmembers
FROM:
Dana Kapla, Assistant Finance Director
Tho Kraus, Deputy City Manager
THROUGH:
Doug Russell, City Manager
DATE:
November 9, 2026
SUBJECT:
Review of 2027 Lodging Tax Funding Allocations
ATTACHMENTS:
Draft LTAC Minutes from September 18, 2026 Retreat
Overview
As authorized under state law, the City of Lakewood has enacted a lodging tax. The City receives a 7%
share of the taxes collected by Washington State from lodging-related businesses located within the
City.
Of this amount, 4% may be used for tourism promotion or the acquisition, operation, or maintenance
of tourism-related facilities. The remaining 3% is restricted to the acquisition, construction,
expansion, marketing, management, or financing of convention facilities and major tourism
destination attractions serving at least one million visitors per year. The entire 7% may be used for
capital purposes.
This memorandum summarizes the Lodging Tax Advisory Committee (LTAC) process, estimated
funding available, eligible uses, grant requests, and LTAC’s funding recommendations for 2027.
Lodging Tax Advisory Committee
State law requires cities collecting lodging tax to establish a Lodging Tax Advisory Committee (LTAC).
The LTAC must have at least five members appointed by the City Council:
• One elected official from the City, who serves as Chair; and
• Two members representing businesses required to collect the tax; and
• Two members representing entities eligible to receive lodging tax funding.
There is no maximum membership, provided the number of representatives from each category
remains equal. Current members are:
12
Chair
Mayor Jason Whalen
Represent Businesses
Authorized to Collect the Tax
Jarnail Singh
Comfort Inn & Suites
Alana Ball
Best Western Lakewood
Represent Entities
Authorized to Receive Funding
Dean Burke
Travel Tacoma-Mt Rainier Tourism &
Sport
Linda Smith
Lakewood Chamber of Commerce
One of LTAC’s primary responsibilities is to review applications for lodging tax funds. LTAC evaluates
requests through a public process and submits funding recommendations to the City Council. The
Council may approve or reject any recommendation but cannot add new recipients or modify award
amounts without returning the proposals to LTAC for further review.
2026 Estimated Funds Available for 2027 Grant Awards
Grant Requests
On July 27, 2026, the City solicited proposals for 2027 lodging tax funding. A total of 19 proposals
were received, requesting $3,429,9 in combined funding.
2026 Grant Award Recommendations
LTAC members received all completed applications on August 17, 2026, and held a public meeting on
September 7, 2026, to hear presentations from applicants. The committee evaluated each proposal
using the following criteria:
•
•
•
•
•
Funds available
Past performance
Ability to attract tourism, particularly from outside the 50-mile radius
Strength of the applications
City of Lakewood’s desire to retain dollars for future capital project(s)
13
Below are the Lodging Tax Advisory Committee’s Recommendations:
2026 Requests for 2027 LTAC Grant Funds
Applicant
Grave Concerns Association
Historic Fort Steilacoom Association
Asia Pacific Cultural Center
Visit Tacoma-Pierce County
Lakewold Gardens
Lakes Cross County Booster Club
Lakewood Chamber of Commerce
Lakewood Sister Cities Association
Lakewood Playhouse
Lakewood Historical Society & Museum
Tacoma Country & Golf Club
Commencement Bay Rowing Club
City of Lakewood - SummerFEST
City of Lakewood - Farmers Market
City of Lakewood - Summer Concerts City of Lakewood - Street Festival in the
City of Lakewood - Fiesta de la Familia
City of Lakewood - MLK Beloved
City of Lakewood - FSP H-Barn Renovation
Total
Funding Request
Recommended Funding
Non-Capital
Capital
Project
(4%)
(3%)
Total
Cost
Non-Capital
Capital
Total
$
23,000 $
18,000 $
$
18,000
5,000
5,000
14,000
12,000
$
12,000
9,000
9,000
42,600
15,000
$
15,000
15,000
15,000
4,007,992
125,000
$ 125,000
125,000
125,000
255,000
255,000
$ 255,000
100,000
100,000
18,000
18,000
$
18,000
18,000
18,000
150,000
150,000
$ 150,000
135,000
135,000
43,500
42,000
$
42,000
25,000
25,000
238,364
200,000
$ 200,000
50,000
50,000
80,600
50,900
$
50,900
24,300
24,300
688,500
75,000
$
75,000
20,000
20,000
20,000
5,000
$
5,000
5,000
5,000
340,000
280,000
$ 280,000
229,000
229,000
93,000
78,000
$
78,000
33,500
33,500
51,000
36,000
$
36,000
36,000
36,000
18,000
10,000
$
10,000
5,000
5,000
60,000
35,000
$
35,000
25,000
25,000
35,000
25,000
$
25,000
10,000
10,000
12,000,000
2,000,000 $ 2,000,000
1,543,943
1,543,943
$ 18,178,556 $ 1,429,900 $ 2,000,000 $ 3,429,900
869,800
1,543,943
2,413,743
2027 Available funds => $
869,806 $ 1,543,943 $ 2,413,749
Ending Balance => $
6 $
$
6
Next Step
On November 16, 2026, the City Council will be requested to authorize the City Manager to enter
into service contracts for the provision of tourism services in 2027.
The City Council may:
1. Accept or reject any of the LTAC funding recommendations;
The City Council is not required to fund the full list of recommended recipients and may
choose to make awards to some or even none of the recommended recipients, but the City
Council may not award funds to any recipient that was not recommended by LTAC.
2. Return the recommendations to the LTAC for further consideration. under this alternative, the
City Council would need to provide direction as to what it desires from the committee; or
The City Council may award amounts different from the LTAC’s recommended amounts but
only after satisfying the procedural requirement of submitting the proposed change(s) to the
LTAC for review and comment at least 45 days before financial action is taken.
14
LODGING TAX ADVISORY COMMITTEE (LTAC)
MINUTES
Friday, September 18, 2026
Council Chambers (and via Zoom)
-----------------------------------------------------------------------------------------------------------------------CALL TO ORDER
Chair Mayor Paul Bocchi called the meeting to order at 8:47 a.m.
ROLL CALL (Committee members announced their presence)
Members present: Lakewood Mayor Paul Bocchi, Chair; Alana Ball, Best Western Lakewood, Jarnail Singh,
Comfort Inn & Suites (online), Dean Burke, Visit Tacoma-Pierce County, Linda Smith, Lakewood Chamber of
Commerce.
Members Absent: None
City staff present: Dana Kapla. Assistant Finance Director, and Joanna LaVergne, Administrative Assistant.
PUBLIC COMMENTS - None
MEETING MINUTES APPROVAL - The Committee approved the May 5, 2025 and September 5, 2025 LTAC
meeting minutes. Both motions passed unanimously. (00:00:18)
2026 GRANTS STATUS & FUND BALANCE – Dana Kapla, Assistant Finance Director.
Ms. Kapla stated the 2026 projected revenue is $1,351,250, and the estimated the projected fund balance at
12/31/2026 is $2,413,749. From that, $869,806 is reserved for Reserved for tourism, promotion, acquisition
of tourism related facilities, or operation of tourism related facilities, and $1,543,943, is reserved for
acquisition, construction, expansion, marketing, and management of convention facilities. (00:00:55)
Committee members discussed the need to develop formal scoring criteria and schedule future policy
meetings to improve consistency, equity, and governance in the lodging tax grant process.
2027 GRANT PROPOSAL PRESENTATIONS (00:07:37 – 05:51:56)
Grave Concerns Association – Laurel Lemke, Chairperson
Ms. Lemke provided an overview of the Western State Hospital Grave Concerns Association, including its
history, mission, vision, and guiding principles. She discussed the organizations the Association works with to
place grave markers and medallions, reviewed how prior lodging tax funding was used, and presented
information regarding the Association’s 2027 funding request. A brief discussion followed. (00:07:37)
Historic Fort Steilacoom Association (HFSA) – Walter Neary, Board Secretary.
Mr. Neary provided an overview of the Fort Steilacoom Historic District and acknowledged the area's
connection to the Coast Salish peoples and the complex history of the U.S. Army fort. He discussed the
Association's historic preservation initiatives and the importance of continued government support for its
work. (00:18:20)
15
Asia Pacific Cultural Center (APCC) - Faaluaina Pritchard, Executive Director
Ms. Pritchard presented APCC's proposal for the 17th Annual Samoa Cultural Week in 2027. She discussed
the event's focus on preserving and sharing Samoan culture and described the planned three-day celebration,
including a Community Dinner & Awards, Samoa Youth Night, and the Tanoa Festival. The presentation also
addressed cultural performances, community education, and engagement with the region's Pacific Islander
community. (00:28:02)
Tacoma-Pierce County Tourism Authority - Dean Burke, President/CEO
Mr. Burke presented an overview of regional tourism marketing efforts and described how visitor and market
data are used to target audiences and promote regional attractions. He discussed the role regional events
and venues play in generating hotel demand, including lodging activity in Lakewood. (00:41:24)
Lakewood Chamber of Commerce – Tourism - Linda Smith, President/CEO
Ms. Smith presented the Chamber's request for $150,000 to serve as the City's tourism and visitor services
partner. She discussed operation of the seven-day-a-week Visitor Information Center and development of
the SEE Lakewood digital magazine and website to promote Lakewood businesses, attractions, and lodging
(SEELakewood.com). (00:56:11)
Lakewold Gardens – Justin Henderson, Executive Director and Lead Horticulturist
Mr. Henderson provided an overview of Lakewold Gardens, a 10-acre historic nonprofit public garden in
Lakewood that welcomes approximately 18,000 visitors annually. He highlighted recent improvements,
including restoration of the carriage house, a new accessible entrance and garden paths, and refreshed
garden designs. He also reviewed year-round events and programs, including Pour in the Park, Winter Glow,
Fairy Fest, All Hallows, art exhibits, concerts, weddings, and educational field trips, as well as communityaccess programs such as Blue Star Museums, Tacoma Public Library passes, and pay-what-you-can admission
on the third Thursday of each month. (01:26:40)
The Lakes Cross Country Booster Club – Peter Johnson
Mr. Johnson presented the Club's proposal and discussed the regional tourism impact of its large-scale
running events. He reported that the primary 2026 event was expected to host approximately 3,900 runners
from 117 teams, with many participants traveling from outside the area and using local lodging. He also
discussed the Club's support of other regional races, including the Westside Classic and John Payne Hoka,
and the role youth athletic events play in generating visitor activity and hotel stays. (01:50:30)
City of Lakewood PRCS – Fort Steilacoom Park H-Barn Renovation – Roxanne Miles, Parks and Recreation,
and Gretchen Hayes, Special Event Coordinator
Ms. Miles presented the funding request for renovation of the H-Barn, a key component of the Fort
Steilacoom Historic District. The project would restore the historic barn, formerly used as an agricultural
facility for Western State Hospital, and adapt it into an indoor gathering and event space. She reported that
the project received an initial $2 million allocation in the prior year and was in the 30 percent design phase.
Planned improvements include multi-functional indoor and outdoor areas, an open-air pavilion, and a plaza
intended to support regional special events, conferences, farmers markets, master gardener workshops, and
other community activities. (02:14:07)
Lakewood Sister Cities Association –– International Festival - Connie Coleman-Lacadie, President
Ms. Coleman-Lacadie discussed the Association's participation in SummerFEST and its efforts to strengthen
international relationships by hosting delegations and cultural performers from Lakewood's sister cities. She
noted that SummerFEST drew approximately 47,000 attendees this year. The 2027 request would support
16
cultural programming, delegation support, and community engagement associated with the festival.
(02:33:43)
RECESS – The Committee recessed for lunch and subsequently reconvened. (02:46:04)
Lakewood Playhouse – Joseph Walsh, Producing Artistic Producer/Director; Deana Crossen, Treasurer;
Darryin B. Cunningham, Interim Producing Artistic /Producer/Director.
Mr. Walsh, Mr. Cunningham, and Ms. Crossen presented the Playhouse's grant proposal and discussed its
role as a community gathering place for artistic expression and connection. They highlighted inclusive
programming, including the Performer Sandbox for adults with developmental disabilities, and recognition
received from Sound on Stage. The request would support organizational stability, expanded programming,
and infrastructure improvements, including development of an outdoor "Secret Garden" space for
community productions and educational outreach. (03:42:10)
Lakewood Historical Museum – Glen Spieth, Vice President
Mr. Spieth reviewed the Museum's year-round programming, including historical film screenings, lectures,
and exhibits such as the Lakewood Fire Department history display. He discussed recent audiovisual upgrades
to the 70-seat presentation room, ongoing digitization of historical newspapers including the Lakewood Log,
and installation of historical bronze markers throughout the community, with 22 currently in place. He also
noted the Museum's need for additional volunteers, docents, and board members and its exploration of
potential expansion into upstairs space to display more of its collection. (04:06:03)
Tacoma Country & Golf Club – Ben Edwards, General Chair and COO; and Paul Winsley, Chair tournament
committee member and past president
Mr. Edwards and Mr. Winsley presented preparations for the 9th U.S. Senior Women's Open Championship
in 2027 and discussed the Club's 130-year history in Lakewood. The Club requested $75,000 in lodging tax
funds for championship-related expenses, including marketing, equipment rentals, and volunteer
coordination. Committee discussion addressed the amount requested in relation to projected hotel room
nights within Lakewood and the potential for lodging activity in neighboring communities. The presenters
discussed responsible stewardship of grant funds, use of local vendors where possible, and opportunities to
showcase Lakewood to a national audience. (04:20:02)
City of Lakewood PRCS – Various Events – Roxanne Miles, Parks and Recreation Director and Gretchen
Hayes, Special Event Coordinator.
• Summerfest: Presentation described the City's largest festival, with estimated attendance of
57,000, and discussed its tourism and economic impact on vendors and local businesses. (05:12:01)
• Farmers Market: Presentation reported approximately $660,000 in sales and described the weekly
market, held Tuesdays from May through fall, as a regional draw. They noted survey information
indicating that 50 percent of non-resident attendees identified the market as a primary or strong
secondary reason for visiting Lakewood. (05:21:46)
• Summer Concert Series: Presentation reviewed the nine-concert series held in conjunction with the
Farmers Market and discussed its role in extending visitor stays, supporting local dining and vendor
sales, and generating social media engagement. (05:27:32)
• Street Festival in the Plaza: Presentation described the May event as a kickoff to the summer
season intended to activate the downtown plaza and strengthen connections with downtown
businesses. (05:31:02)
• Fiesta de la Familia: Presentation discussed the September event's focus on engaging the Latino
community, its regional draw, and partnerships with cultural organizations and public media.
(05:36:01)
17
•
MLK Beloved Community: Presentation reviewed the February event and its expansion beyond a
single day to include year-round workshops and youth-focused art receptions centered on the
concept of the "beloved community." (05:40:06)
A brief discussion followed. (05:46:40)
GRANT FUNDING DECISIONS (06:09:17)
The Committee reviewed the 2027 grant requests and available lodging tax resources. Total non-capital
requests exceeded available non-capital funding by approximately 64 percent. Members discussed the
tourism and lodging impacts of the proposals, regional tourism services, anticipated room-night generation,
and reductions needed to bring recommendations within available funding.
Committee Member Dean Burke moved to recommend FY2027 non-capital lodging tax funding totaling
$869,800 as reflected in the attached recommendation schedule. Committee Member Alana Ball seconded
the motion. The motion passed unanimously.
Committee Member Dean Burke moved to recommend FY2027 capital lodging tax funding totaling
$1,543,943 as reflected in the attached recommendation schedule for H-Barn. Committee Member Linda
Smith seconded the motion. The motion passed unanimously.
Committee members reiterated the importance of implementing a formal scoring system before the next
funding cycle and agreed that future meeting(s) would be scheduled to discuss the grant evaluation process.
LAKEWOOD LODGING TAX ADVISORY COMMITTEE RECOMMENDATIONS
2026 Requests for 2027 LTAC Grant Funds
Applicant
Grave Concerns Association
Historic Fort Steilacoom Association
Asia Pacific Cultural Center
Visit Tacoma-Pierce County
Lakewold Gardens
Lakes Cross County Booster Club
Lakewood Chamber of Commerce
Lakewood Sister Cities Association
Lakewood Playhouse
Lakewood Historical Society & Museum
Tacoma Country & Golf Club
Commencement Bay Rowing Club
City of Lakewood - SummerFEST
City of Lakewood - Farmers Market
City of Lakewood - Summer Concerts City of Lakewood - Street Festival in the
City of Lakewood - Fiesta de la Familia
City of Lakewood - MLK Beloved
City of Lakewood - FSP H-Barn Renovation
Total
Funding Request
Recommended Funding
Non-Capital
Capital
Project
(4%)
(3%)
Total
Cost
Non-Capital
Capital
Total
$
18,000
5,000
5,000
$
23,000 $
18,000 $
14,000
12,000
$
12,000
9,000
9,000
42,600
15,000
$
15,000
15,000
15,000
4,007,992
125,000
$ 125,000
125,000
125,000
255,000
255,000
$ 255,000
100,000
100,000
$
18,000
18,000
18,000
18,000
18,000
150,000
150,000
$ 150,000
135,000
135,000
$
42,000
25,000
25,000
43,500
42,000
238,364
200,000
$ 200,000
50,000
50,000
80,600
50,900
$
50,900
24,300
24,300
$
20,000
20,000
688,500
75,000
75,000
$
5,000
5,000
20,000
5,000
5,000
340,000
280,000
$ 280,000
229,000
229,000
93,000
78,000
$
78,000
33,500
33,500
$
36,000
36,000
51,000
36,000
36,000
$
5,000
5,000
18,000
10,000
10,000
$
35,000
25,000
25,000
60,000
35,000
35,000
25,000
$
25,000
10,000
10,000
12,000,000
2,000,000 $ 2,000,000
1,543,943
1,543,943
$ 18,178,556 $ 1,429,900 $ 2,000,000 $ 3,429,900
869,800
1,543,943
2,413,743
2027 Available funds => $
869,806 $ 1,543,943 $ 2,413,749
Ending Balance => $
6 $
$
6
ADJOURNMENT - Chair Mayor Paul Bocchi adjourned the meeting at 4:19 p.m.
18
For the full video of this meeting go to the City of Lakewood YouTube channel and visit the following link:
https://www.youtube.com/live/lXCzqEAw2Zg?si=dJGql0aZ7Q3NMz2Y
Preparation Note: These minutes were prepared by City staff with the assistance of artificial intelligence
(AI) tools for transcription, summarization, and/or editing. City staff reviewed and verified the final minutes
for accuracy.
_____________________________________
Dana Kapla, Asst. Finance Director (Preparer)
_____________________________________
Mayor Paul Bocchi, Chair
19
To:
Mayor and City Councilmembers
From:
Tho Kraus, Deputy City Manager
Jeff Rimack, Planning & Public Works Director
Roxanne Miles, Parks, Recreation & Community Services Director
Through: Doug Russell, City Manager
Date:
November 9, 2026
Subject: Review of 2027 Fee Schedule Amendments
BACKGROUND
Each year, the proposed fee schedule for the upcoming fiscal year is presented to the City Council for
review and approval. The proposed 2027 fee schedule includes updates shown in red, organized by
section, along with the basis for each proposed change.
NEXT STEPS
Adopt 2027 Fee Schedule Amendments – November 16, 2026
ATTACHMENTS
Draft 2027 Fee Resolution
Draft 2027 Fee Schedule - Redlined Version
Draft 2027 Fee Schedule – Clean Version
PPT 2027 Permit Fee Update
PPT 2027 PRCS Fees & Charges
20
1) Extra Duty Contracts
The proposed change adds $8 per hour to recoup the costs associated with WCIA (Washington Cities
Insurance Authority). The City’s liability assessment is a function of worker hours and losses. Based
on 2025 worker hours used for 2027’s liability assessment, the rate is $8 per worker hour. Rates are
negotiated between the Lakewood Police Independent Guild and contractor. Officers are paid via the
City’s payroll and contractors are billed monthly through accounts receivable. Current fees include the
officer hourly rate + $2.00 admin fee per hour for sergeant oversight + $10.00 processing fee per
invoice.
Currently, as of September 30th, there are 16 agreements in place. The majority of the contracts will
expire at 12/31/2026 with exception of Clover Park School District (expires 6/30/2027) and Pierce
Transit (expires 12/31/2027).
Based 2025 extra duty hours of 13,293 the potential recovery is $106K annually.
2026 Current Extra Duty Contracts
Admin
Hourly Benefits Fee Per
Name
Contract Term
Rate Per Hour * Hour
1 Clover Park SD Day
7/1/2026 - 6/30/2027
$90.26
$17.74
$2.00
Clover Park SD After
7/1/2025 - 6/30/2026
$103.29 $19.71
$2.00
2 Pierce Transit - Regular Rate
1/1/2026 - 12/31/2027 $96.07
$18.57
$2.00
Pierce Transit - Holiday Rate
1/1/2026 - 12/31/2027 $146.58 $26.29
$2.00
3 Ceccanti Inc
5/30/2026 - 12/31/2026 $111.98 $21.01
$2.00
Ceccanti Inc - overnight 6pm-6am M-F
5/30/2026 - 12/31/2026 $120.66 $22.34
$2.00
Ceccanti Inc - holidays/pm Fri-6am Mon
5/30/2026 - 12/31/2026 $170.61 $29.89
$2.00
4 Ashpalt Patch Systems
8/30/2026 - 12/31/2026 $111.98 $21.02
$2.00
Asphalt Patch Systems - overmight 6pm-6am M-F
8/30/2026 - 12/31/2026 $120.66 $22.34
$2.00
Asphalt Patch Systems - Holidays/pm Fri-6am Mon 8/30/2026 - 12/31/2026 $170.61 $29.89
$2.00
5 Mountain View Tacoma
5/25/2026 - 12/31/2026 $111.98 $21.01
$2.00
Mountain View Tacoma - 6pm -6am
5/25/2026 - 12/31/2026 $120.66 $22.34
$2.00
Mountain View Tacoma -holidays/weekend
5/25/2026 - 12/31/2026 $170.61 $29.89
$2.00
6 JW Fowler
3/24/2026 - 12/31/2026 $111.98 $21.02
$2.00
JW Fowler - 6pm-6am
3/24/2026 - 12/31/2026 $120.66 $22.34
$2.00
JW Fowler Holiday Rate
3/24/2026 12/31/2026 $170.61 $29.89
$2.00
7 Prime Ops
3/24/2026 - 12/31/2026 $111.98 $21.02
$2.00
Prime Ops - 6pm-6am
3/24/2026 - 12/31/2026 $120.66 $22.34
$2.00
Prime Ops - holidays/weekend
3/24/2026 - 12/31/2026 $170.61 $29.89
$2.00
8 RL Alia Company
4/21/2026 - 12/31/2026 $111.98 $21.02
$2.00
RL Alia Company 6pm - 6am
4/21/2026 - 12/31/2026 $120.66 $22.34
$2.00
RL Alia Company holidays/pm Fri-6am Mon
4/21/2026 - 12/31/2026 $170.61 $29.89
$2.00
9 Tucci and Sons
8/3/2026 - 12/31/2026 $111.98 $21.02
$2.00
Tucci and Sons 6pm - 6 am
8/3/2026 - 12/31/2026 $120.66 $22.34
$2.00
Tucci and Sons - holidays/weekend
8/3/2026 - 12/31/2026 $170.61 $29.89
$2.00
10 Commencement Bay Rowing
10/11/2026 - 12/31/2026 $111.98 $21.01
$2.00
11 Bespoke Sports & Entertainment
6/20/2026 - 12/31/2026 $85.92
$17.08
$2.00
12 Dockyard Derby
3/20/2026 - 12/31/2026 $85.92
$17.08
$2.00
13 Clover Park Technical College
5/7/2026 - 12/31/2026 $85.92
$17.08
$2.00
14 Tacoma City Running Club
4/21/2026 - 12/31/2026 $85.92
$17.08
$2.00
15 Tacoma Central Presbyterian Church
7/19/2026 - 12/31/2026 $85.92
$17.08
$2.00
16 Walmart
3/27/2026 - 12/31/2026 $98.95
$19.05
$2.00
Walmart - holiday
3/27/2026 - 12/31/2026 $151.06 $26.94
$2.00
Total Processing 2026
Hourly
Hours
Fee per
Rate
Invoice YTD Sep
$110.00
$10.00
3,030
$125.00
$10.00
148
$116.64
$10.00
5,074
$174.87
$10.00
108
$135.00
$10.00
$145.00
$10.00
$202.50
$10.00
25
$135.00
$10.00
$145.00
$10.00
2
$202.50
$10.00
$135.00
$10.00
$145.00
$10.00
$202.50
$10.00
9
$135.00
$10.00
276
$145.00
$10.00
9
$202.50
$10.00
3
$135.00
$10.00
44
$145.00
$10.00
$202.50
$10.00
$135.00
$10.00
94
$145.00
$10.00
59
$202.50
$10.00
9
$135.00
$10.00
$145.00
$10.00
126
$202.50
$10.00
5
$135.00
$10.00
8
$105.00
$10.00
9
$105.00
$10.00
34
$105.00
$10.00
16
$105.00
$10.00
6
$105.00
$10.00
5
$120.00
$10.00
2,644
$180.00
$10.00
54
Total 11,796
*Benefits include social security, retirement, medicare, unemployment and labor & industries.
21
2) Credit and Debit Card Service Fee
The proposed change implements a 2.9% processing fee on eligible credit and debit card transactions
to help offset the costs associated with accepting electronic payments. The proposed fee would
recover a portion of the transaction processing expenses currently incurred by the City and reduce the
financial burden on the City's operating budget.
The City accepts credit and debit card payments for a variety of services, including permits,
assessments, inspection fees, boat launch fees, recreation programs and other services such as
public records requests, and GIS/map requests. Providing these payment options promotes
accessibility, efficiency, and convenience for the public; however, it also results in payment
processing fees and related transaction costs to the City.
Implementing a processing fee on eligible transactions would help offset these expenses while
allowing the City to continue offering convenient electronic payment options. The fee's applicability,
implementation, and communication to customers would be established in accordance with
applicable laws, payment processor requirements, and City policies.
The potential cost recovery is $50,000 to $100,000 annually.
3) Development Fees
The proposed changes update the City's fee schedule across business licensing, rental housing, public
works, building permits, fire permits, land use, environmental review, and tree removal. The primary
objectives are to improve cost recovery, establish fees for services that are currently provided without
charge, update outdated hourly rates, clarify existing requirements, and eliminate redundant or
outdated fee provisions. This section is not exclusively Planning and Development fees. It also includes
business licensing, rental housing, Multi-Family Tax Exemption (MFTE), building, and other regulatory
fees.
4) Parks Fees
The proposed changes generally increase fees for facility rentals, special events, vendor permits, field
use, and staffing to reflect rising operational costs, personnel expenses, administrative work, and
market rates. Several new fees are also being added, and some existing discounts or fee structures are
being eliminated.
5) McGavick Center
The proposed change implements the rate City Council established in 2026, from $1,500 to $2,000, to
be effective for rentals beginning January 1,2026.
22
DRAFT - RESOLUTION NO. 2026-11
A RESOLUTION of the City Council of the City of Lakewood,
Washington, setting the City of Lakewood 2027 Fee Schedule.
WHEREAS, in connection with the municipal functions and operations of the City
of Lakewood, the City requires certain fees; and
WHEREAS, it is appropriate to conduct periodic housekeeping updates to ensure
fees are current, consistent, and clearly documented; and
WHEREAS, the City seeks to enhance transparency by providing clear
information on the basis and purpose of fees charged for various City services; and
WHEREAS, it is appropriate to review such fees and make adjustments to
appropriately address costs; and
WHEREAS, in keeping with the philosophy of setting City fees in amounts
reflective of actual costs, it is appropriate at this time to revise certain fees to
compensate the City for costs and adopted cost recovery goals associated with
various City functions and facilities.
NOW, THEREFORE, THE CITY COUNCIL OF THE CITY OF LAKEWOOD,
WASHINGTON HEREBY RESOLVES as follows:
Section 1. That the Fee Schedule of the City of Lakewood is amended as set forth
in Exhibit A.
Section 2. Severability. If any sections, sentence, clause or phrase of this
Resolution shall be held to be invalid or unconstitutional by a court of competent
jurisdiction, or its application held inapplicable to any person, property or
circumstance, such invalidity or unconstitutionality or inapplicability shall not affect
the validity or constitutionality of any other section, sentence, clause or phrase of this
Resolution or its application to any other person, property or circumstance.
23
Section 3. This Resolution shall be in full force and effect January 1, 2027.
PASSED by the City Council this 16th day of November, 2026.
CITY OF LAKEWOOD
_________________________
Paul Bocchi, Mayor
Attest:
_______________________________
Briana Schumacher, City Clerk
Approved as to Form:
_______________________________
Heidi Ann Wachter City Attorney
24
2027 PROPOSED FEE SCHEDULE
Resolution 2026-11 Adopted by City Council on November 16, 2026
Fee Type
Fee Amount
Basis for Proposed Change
All
Taxes and Pass-Through Costs
A. Copies/Duplication & Other Fees
Legal/City Clerk
Certification of documents and Affixing City Seal
Preparation of verbatim City Council minutes
Reproduction of City Council audio tapes
CD-ROMs
Various Departments
Public Records:
Copies of Public Records
Scanned Public Records into Electronic Format
Electronic files or attachments uploaded to email, cloud-based
storage service or other means of electronic delivery.
Transmission of public records in an electronic format.
Body Worn Camera Recording* / Video Redaction Fee
Digital Storage Media or Device; Container or Envelope used to mail
copies to requestor and postage/delivery charge.
All appropriate taxes and pass-through
costs are added to fees when they are
incurred, even if not specified in the fee
schedule.
$0.15 per page + $3.00
$50.00/hour
$5.00
$1.00
$0.15 per page
$0.10 per page
$0.05 cents per 4 files or attachments
$0.10 per gigabyte
$0.77 per minute
Actual Cost
Note:
- Charges can be combined if more than one type applies.
- Pursuant to RCW 42.56.120(2)(b), the City of Lakewood is not calculating/assessing all actual costs for
copying records because to do so would be unduly burdensome for the following reasons:
(1) The City
notdoes
havenot
the have
resources
to conduct
study toa determine
all actualall
copying
for costs
every
(1) does
The City
the resources
to aconduct
study to determine
actualcosts
copying
for every actual cost type; and
(2) To conduct such a study would interfere with other essential city functions; and (3) even if the
City were to conduct such a study, the systems in place facilitate tasks other than public records
production.
*Pursuant to RCW 42.56.240, the City 1) uses “redaction technology that provides the least costly
commercially available method of redacting body worn camera recordings, to the extent possible and
reasonable” pursuant to RCW 42.56.240(14)(f); and 2) will provide relief from the imposition of costs
to those who demonstrate that they qualify for such relief pursuant to RCW 42.56.240(14)(e).
Non Sufficient Funds (NSF) Fee
Extra Duty Contracts - Administrative Fee
Extra Duty Contracts - Processing Fee
Extra Duty Contracts - Insurance Assessment
$25.00
$2.00 per hour
$10.00 per invoice
$8.00 per hour
WCIA liability assessment based on
losses and worker hours.
Lien Filing Fee
$50.00 plus all recording fees
Credit and Debit Card Service Fee
Payment processing fee.
2.90%
B. City Hall Rental Fees - Two-hour minimum reservation required for facility use
$50.00 (Saturday & Sunday only)
Cleaning Fee (non-refundable)
Hourly rate of City staff attendant.
City staff attendant
Up to a 15% Administrative charge may be added to actual expenses. In addition, an hourly rate fee will be charged
for repairs or additional cleaning that is required as a result of an event.
25
Fee Type
C. Planning and Development Fees
Administrative Fee (applies to all permit application types)
Base Fee
Technology Fee
Reactivation of Expired Permits/Applications
Fee Amount
Clarification-These are not planning fees
but licensing and MFTE fees.
$90.00
4% of the total permit cost
If application or issued permit is expired: Lakewood’s current fee schedule does
not include a fee or process for
•Expired less than 1 year: $120;
reactivating an expired permit. The only
•Expired 1-2 years=$240 ;
related fee applies to permit extensions
•Expired more than 2 years=New
application to ensure current code cycle approved before expiration.
compliance and current fees applied.
Staff reviewed the practices of nine peer
jurisdictions in the region: Pierce, King,
Thurston, and Kitsap counties, and the
cities of Tacoma, Federal Way, Puyallup,
Lacey, and Gig Harbor. Approaches vary
considerably, ranging from modest flat
fees to requiring a new permit
application.
The fee is calculated using Lakewood’s
adopted $120 hourly rate, maintaining
consistency with the existing fee
schedule while remaining generally
comparable to neighboring jurisdictions.
Revenue & Finance - LMC Title 3
Multi-Family Tax Exemption (MFTE) Applications (LMC 3.64.030)
Conditional Certificate Application
Extension of Conditional Certificate of Application (going from 8 to 12
year)
$1,000.00
$625.00
Final Certificate of Application
8-Year Tax Exemption Annual Monitoring Fee
(due payable upon final certificate)
$625.00
$1,000.00
12-Year Tax Exemption Annual Monitoring Fee
(due payable upon final certificate)
$1,500.00
Business License & Regulation - LMC Title 5
General Business License (GBL)
General Business License (GBL)
Specialty Business License Rates
Temporary Business License
Temporary Business License Renewal
Pawnbroker Pawnshops
Second-hand and/or salvage dealers
Junk and/or salvage dealers
Transient Trader in second-hand property
Private Sales
Flea Markets
Adult Entertainment Establishment
Panoram Premises License
Panoram Device License
Panoram Owner License
Panoram Manager License
Carnivals and Circuses
- Five or less machines or devices
- Five or more
* Alternative to device fees
Wrecker License
Extension repealed by Ordinance No. 832
in 2025.
License Fee
$90.00
License Fee
$60.00
$60.00
$1,000.00
$250.00
$250.00
$250.00
No Fee
$1,500.00
$2,500.00
$2,500.00
$250.00 per device
$5,000.00
$500.00
$250.00 per day
$150.00 per week*
$25.00 per week per device*
$150.00 annual fee
$250.00
26
Fee Type
C. Planning and Development Fees (continued)
Business License & Regulation - LMC Title 5 (continued)
Public Dances, Cabarets, Dance Halls and Teenager Dances
Cabaret
Public Dance Hall
Public Dances (per night)
Public Dances (annually)
Teenager Dances
Bathhouses
Public Bathhouse
Bathhouse Attendant
Bathhouse Manager
Other
Outdoor Public Music Festivals
Bondsmen
Theaters
Commercial Kennel/Cattery (6-50 dogs/cats)
Commercial Kennel/Cattery (over 50 dogs/cats)
Solicitors and Peddlers
Rental Housing Safety Program - LMC Title 5
Rental Housing Safety
Detached Single Family Rental Flat Fee Per Unit
Multi-Family Rental Flat Fee Per Unit
Fee Amount
Clarification-These are not planning fees
but licensing fees.
License Fee
$750.00
$150.00
$53.00
$150.00
(maximum of four per year)
Same as Public Dances
License Fee
$150.00
$500.00
$500.00
License Fee
$2,000.00
per day of festival event
$1,500.00
$250.00 per screen per year
$300.00
$500.00
$150.00 per solicitor or peddler
Permit Fee
$50.00
$50.00 first unit,
$20.00 each additional unit
Late Fee for Rental Housing Registration (up to one month past due):
Any applicant or licensee who fails to make application for a Rental Housing license or renewal, within 30 days
after expiration of their rental license or of the commencement of business in the case of a new rental business,
shall be subject to a late application fee, computed at 100 percent of the cost of the applicable license fee.
Certificate of Compliance
Certificate of Compliance Transfer to New Owner
Initial Safety Inspection
Reinspection
Rental Housing Inspector's Initial Registration
Rental Housing Inspector's Annual Renewal
Geographical Information Systems (GIS)
LABOR COSTS: Labor costs for preparation of requested GIS information
shall be billed on a quarter of an hour (15-minute) basis.
No Charge
No Charge
No Charge
$125.00
$0.00
$60.00
$120.00 per hour
27
Fee Type
C. Planning and Development Fees (continued)
Public Works - LMC Title 12
Site Development Permit
Land clearing/Grading Only; less than 500 cubic yards
Residential
Commercial
Fee Amount
Clarification-These are not planning fees
but licensing fees.
Permit Fee
$650.00
$1,000.00
$5,000.00
Residential: $240.00
Commercial: $720.00
Revisions to issued Site Development Permits
Right-of-Way Development Fees
Right-of-Way Permit (authorization to use
right-of-way for minor construction, parking or other non-intrusive use)
Cost recovery when an applicant changes
scope of work after permit is issued and
before final inspection. Assumes 2 hours
for residential, 6 hours for commercial at
$120 per hour.
Permit Fee
$240.00 plus any staff time in excess of 2
hours at $120.00 per hour
Permit Fee: 400 sq ft or less: $680.00;
Greater than 400 sq ft: $1,200.00
Renewal: $240.00
Right-of-Way Encroachment Permit (temporary, revocable use) Does
not include applicant cost of recording Encroachment Agreement and
other applicable expenses
Annual Occupation Fee Lake-Terminating
Fees being alligned with previous rates
ROW: 5% of adjacent property assessed
shared with council during study session.
land value per sq ft x encroachment
New code anticpated for final Council
area.
consideration Q2 2027.
Annual Occupation Fee All Other ROW:
2% of adjacent property assessed land
value per sq ft x encroachment area.
Annual Right-of-Way Permit (authorization for utility companies to use
right-of-way for non-intrusive maintenance activities)
$680.00
Oversize Load Permit (all vehicles in excess of legal weight or size
limitations according to RCW 46.44 shall obtain an oversize load permit
prior to operating on Lakewood streets)
Individual $240.00
Annual $680.00
Additional costs shall apply
if police escorts or signal
technician work is required.
Reinspection Fee (to cover cost of each
reinspection, required in conjunction with a Right-of-Way Permit,
necessary to assure compliance with the requirements of the permit)
$680.00
General Inspection Fee (for inspection not otherwise listed)
Miscellaneous Permits (any Public Works permit not covered by the fee
schedule, if performed by an employee)
$680.00
$680.00
Professional Services Contracts (any private or public professional
service contract needed)
$680.00
Housekeeping cleanup. We don't issue
annual oversized transport permits as we
need specific dates of travel, etc.
Pavement Degradation Fee (PDF): (recovers loss in pavement serviceability due to pavement cuts):
Moratorium
$111.25 per square yard
PCI 100-85
$55.50 per square yard
PCI 84-70
$ 44.75 per square yard
$ 33.25 per square yard
PCI 69-50
Right-of-Way Vacation Permit ("Sale" or
$1,920.00
vacation of city right-of-way to abutting property owners)
Street Opening Permit (Used to install new or repair/upgrade existing
private and public facilities located in a street right-of-way; includes
pavement cuts, excavation, traffic control, etc.)
Revisions to issued ROW Permits
$1200.00 plus any staff time in
excess of 10 hours at $120.00 per hour
$360.00
Cost recovery when an applicant changes
scope of work after permit is issued and
before final inspection. Minimum hourly
rate, flat fee, assumes 3 hours.
28
Fee Type
C. Planning and Development Fees (continued)
Environmental - LMC Title 14
Projects Inside Downtown Subarea Plan Boundaries
SEPA-Notice of Consistency with Planned Action State Environmental
Policy Act (Process I and II applications LMC section)
Fee Amount
Housekeeping
Permit Fee
$120.00
Downtown Subarea Planned Action Transportation Mitigation Fee (TMF)
$2,174.00 per PM peak hour
trip generated by use(s).
All Project Areas
Critical Area Review
Flood Plain Agreement
Written Shoreline Exempt Determination
(The fee applies only to requests for a written determination by the
Planning & Public Works Department that the project is exempt from
the Shoreline Substantial Development Permit Master Program.)
Permit Fee
$1,565.00
$480.00
$190.00
Revised SEPA Determina on
Environmental Impact Statement (EIS)
SEPA-State Environmental Policy Act Checklist-Flat Rate (LMC Section)
SSDP - Shoreline Substantial Development Permit
SCUP - Shoreline Conditional Use Permit/Shoreline Variance
Reasonable Use Exception other than residential (RUE)
(1)
Housekeeping. Outdated process
reference.
Clarification. Per state law and LMC Title
16, projects within the shoreline
jurisdiction are not exempt from policies
and requirements of the SMP. The
exemption, if WAC 173-27-040 is met,
are exempt from requiring a SSDP.
$720.00
$4,000.00 plus preparation at
contract rate to be determined
$1,565.00
$3,000.00
$3,000.00 plus $2,500.00 hearing
examiner deposit plus remaining balance
of invoiced hearing cost (1)
$2,300.00 plus hearings examiner
deposit (1)
Clarification-Per LMC 14.142.080(B) RUEs
are a Type 3 decision which goes to the
hearings examiner.
Hearing Examiner Fees
Where Examiner Review is required for any related use permit, appeal, etc., the applicant is
responsible for and required to pay actual Hearing Examiner costs, which may be higher or lower than
the deposit amount.
29
Fee Type
C. Planning and Development Fees (continued)
Fee Amount
Clarification-These are not planning fees
but building fees.
Building & Construction Fees - LMC Title 15
Building Permit Fees
Building Permit fees shall be based upon valuation. The valuation shall be determined by the Building Official. For
most projects the square footage costs in the most current Building Valuation Data Table published by the
International Code Council (ICC) may be employed. For projects not covered by the table construction estimation
tools such as Construction Cost Data by R.S. Means or the BNI Construction Costbook may be referenced as a
guide.
Permit fees shall be calculated from valuation in the following manner:
Valuation
Corresponding Permit Fee
$30.00
$0 - $500
$30.00 for the first $500.00 plus $4.00 for each
$501 - $2,000
additional $100 or fraction thereof, to and including
$2,000.
$2,001 - $25,000
$90.00 for the first $2,000.00 plus $17.50 for each
additional $1,000 or fraction thereof, to and including
$25,000.
$25,001 - $50,000
$492.50 for the first $25,000.00 plus $12.50 for each
additional $1,000 or fraction thereof, to and including
$50,000.
$50,001 - $100,000
$805.00 for the first $50,000.00 plus $9.00 for each
additional $1,000 or fraction thereof, to and including
$100,000.
$100,001 - $500,000
$1,255.00 for the first $100,000.00 plus $7.25 for
each additional $1,000 or fraction thereof, to and
including $500,000.
$500,001 - $1,000,000
$4,155.00 for the first $500,000.00 plus $6.00 for
each additional $1,000 or fraction thereof, to and
including $1,000,000.
$1,000,001 - $5,000,000
$7,155.00 for the first $1,000,000.00 plus $4.00 for
each additional $1,000.00 or fraction thereof, to and
including $5,000,000.
$5,000,001 and up
$23,155.00 for the first $5,000,000.00
plus $3.00 for each additional $1,000.00 or fraction
thereof.
Plan Review Fees
Residential & Commercial
Residential Building Permits Flat Fee
Manufactured Home Setup Permit
Manufactured Home installed in a mobile home park
Demolition Permit-Single Family (including duplex)
Re-Roofing
Spa or Hot Tub
Pool
Commercial Building Flat Fee Permits
Certificate of Occupancy
Temporary building installation and removal (i,e, job shack/office)
Demolition Permit- Commercial/Multi-Family
Plan review fees shall be 65 percent (65%)
of the Building Permit Fee (Min 1 hour)
Permit Fee
$240.00
$240.00
$240.00
$240.00
$240.00
$240.00
Permit Fee
$240.00
$240.00
$240.00
30
Fee Type
C. Planning and Development Fees (continued)
Basic Development/Plan Set Fees
Plan sets approved for construction which may be used multiple times
on different lots.
Setup Fee for Establishing a Basic Plan Set
Establish Basic Plan Set (See Valuation Table for Building Permit fee)
Utilization of Basic Plan Set
Revisions of Issued Building Permit (exempt from base
application fee)
Commercial Building Permits
Residential Building Permits
Miscellaneous Fees
Reinspection Fee-Per occurrence
Whenever an Inspection is requested but the project is not yet ready for
inspection, if access to the site is prevented, or if temporary silt and
erosion control measures are not in place, a fee shall be paid of an
hourly rate beginning with the third inspection for the same issue.
Investigation Fee
Whenever any work for which a permit is required by this code has
commenced without first obtaining such permit, an investigation fee
shall be paid in an amount equal to the permit fee for such project, in
addition to the required plan review and permit fees
Fee Amount
Clarification-These are not planning fees
but building fees.
Permit Fee
$240.00
1/2 Residential Permit Fee
65% Residential Permit Fee and $230.00
Housekeeping. Base fee applies to all
Permit Fee
application types for cost recovery for
processing.
$720.00
$360.00
Permit Fee
$120.00
$120.00
Expedited Plan Review Building (Title 15, building permits)
City will retain the 65%
Plans review Fee.
Expedited Plan Review LMC Title: 12, 14, 16, 17, 18
30% in addition to the
application cost.
Washington State Building Code Council - surcharge per building permit.
There is imposed a fee of six dollars and fifty cents on each residential
building permit and a fee of twenty-five dollars for each commercial
building permit issued by a county or a city, plus an additional surcharge
of two dollars for each residential unit, but not including the first unit, on
each building containing more than one residential unit. (RCW
19.27.085)
Residential:
$6.50 for 1st unit plus
$2.00 for each additional unit
Commercial: $25.00 each
31
Fee Type
C. Planning and Development Fees (continued)
Fee Amount
Clarification-These are not planning fees
but building fees.
General Comments
Any person who commences any work on a building, structure, gas, mechanical, or plumbing system
1)
before obtaining the necessary permits may be subject to an investigative fee.
Additional inspection outside of normal business hours or investigative fee rates are calculated at
2)
$120.00 per hour (2 hour minimum).
A reinspection fee shall be calculated at $120.00 per occurrence.
3)
Additional plan review resulting from revisions, resubmittals and other documents shall be calculated Housekeeping. These fees are already
4)
at $120.00 per hour of staff time expended.
captured elsewhere.
Additional hourly rates for which no specific fee is identified shall be calculated at $120.00 per hour.
5)
Expedited review by the use of outside consultants for application review and/or inspections will be
6)
the actual cost calculated by outside consultant.
The payment of the fee for the construction, alteration, removal or demolition for work done in
7)
connection to or concurrently with the work authorized by a building permit shall not relieve the
applicant or holder of the permit from the payment of other fees as assessed.
Any time the use of a building or tenant space is changed, a change of use permit is required. The fee Aligned with Certificate of
8)
for a change of use permit is $250.00 $240.00. If alterations to the space are to be performed,
Occupancy/Change of Use fee.
additional permits and fees may be required such as building permit, plumbing permit, mechanical
permit, etc. Please note that an electrical permit may be required for changes to the electrical service
or wiring.
Foundation only permit for phased commercial and multifamily projects, 10 percent of the ICC
9)
Building Valuation.
Shell only permits for phased commercial and multifamily building, 80 percent of the ICC Building
10)
Valuation per square foot.
Review of minor additions or revisions to plans before permit issuance, $92 $120.00 per hour,
11)
Outdated hourly rate.
minimum, one hour. Major revisions to plans will require a new plan review fee. Revisions submitted
in response to plan review comments do not require additional plan review fee. Shell only permits for
phased commercial and multifamily buildings, 80 percent of the ICC Building Valuation per square
foot.
12)
Review of minor additions or revisions to plans after permit issuance, $120.00 per hour, minimum,
one hour. If expedited, it will be $240.00 per hour, minimum one hour.
Cost recovery as some projects request
expedited review.
13)
Review of deferred submittals, $120.00 per hour, minimum one hour. If expedited, it will be $240.00
per hour, minimum one hour.
Cost recovery as some projects request
expedited review.
14)
Tenant improvements for shell building, 50 percent of the ICC Building valuation per square foot. Said
tenant improvement is limited to nonstructural tenant alterations not included in the building permit
for the new shell building. This work is limited to improvements of previously unoccupied space.
Work without permits; double fees for building permits and plan review fees.
Reactivation fee applies for extending expired building applications and permits. Building permit
Clean up as reactivation fee is set for all
extension (after two extensions have been previously authorized by the Building Official. The fee is 0.5 application types, not just building
hours at the hourly rate (see Staff Review Fees under Other Fees section).
permits to ensure predictablity while cost
recovery.
Mechanical Permit Fees (exempt from base application fee)
Housekeeping. Base fee applies to all
application types for cost recovery for
processing.
New Single Family Residences and Duplex (per unit) Flat Fee
$240.00
15)
16)
Residential (Prescriptive Design)
$240.00
Commercial and Non-Prescriptive Residential
Per Valuation w/ Minimum $175.00
New Commercial Building and Major Tenant Improvements permit fees will be based upon the following valuation
table using the project valuation. Valuation based upon the prevailing market value including materials, labor and
equipment.
Project Valuation
Up to $5,000
$5,000 - $100,000
> $100,000
Permit Fee
$85.00
$85.00 for the first $5,000 plus $17.00
for each additional $1,000 or fraction
thereof, to and including $100,000.
$1,700.00 for the first $100,000 plus
$12.00 for each additional $1,000 or
fraction thereof.
32
Fee Type
C. Planning and Development Fees (continued)
Fee Amount
Clarification-These are not planning fees
but building fees.
Mechanical Review Fees
When plan reviews and/or specifications are required, the plan review fee shall be calculated at 25% of the Permit
Fee.
Small Tenant Improvements (mechanical < $5,000) and equipment replacement or adding of new equipment shall
use the equipment unit table below:
Equipment Unit Schedule Description
Permit Issuance
Fee
$34.00
Issuing supplemental permits
Furnaces up to and including 100,000 BTU
Furnaces over 100,000 BTU
Appliance vents
Repair or additions to A/C systems
Boilers, compressors and absorption systems
up to and including 3 horsepower
$12.00
$22.00
$29.00
$12.00
$22.00
$29.00
Boilers, compressors and absorption systems
over 3 horsepower and including 15 horsepower
$53.00
Boilers, compressors and absorption systems
over 15 horsepower and including 30 horsepower
$76.00
Boilers, compressors and absorption systems
over 30 horsepower and including 50 horsepower
$100.00
Boilers, compressors and absorption systems
over 50 horsepower
$123.00
Air handlers up to and including 25 tons
Air handlers over 25 tons
Evaporative coolers
Ventilation and exhaust (fans and hoods)
Incinerators, domestic type
Incinerators, international type
Each gas piping from 1 to 5 outlets
- Additional outlets per outlet
Thermostat
Miscellaneous
Gas Piping (mechanical)
$18.00
$29.00
$41.00
$18.00
$29.00
$41.00
$12.00
$3.00
$12.00
$18.00
$16.00
Redundant and housekeeping clean-up.
Building fee covers this cost recovery.
New line item for gas piping serving
HVAC systems, water heaters, and
appliances. Cost recovery for review.
Plumbing Fees
Permit Fee
New Single Family Residences and Duplex (per unit) flat fee
$240.00
New Commercial Buildings and Major Tenant Improvements permit fees will be based upon the following valuation
table using the project valuation. Valuation based upon the prevailing market value including materials, labor and
equipment.
Project Valuation
Up to $5,000
$5,000 - $100,000
Fee
$85.00
$85.00 for the first $5,000 plus $17.00
for each additional $1,000 or fraction
thereof, to and including $100,000
$100,000 and up
$1,700.00 for the first $100,000
plus $12.00 for each additional $1,000
or fraction thereof.
33
Fee Type
C. Planning and Development Fees (continued)
Fee Amount
Clarification-These are not planning fees
but building fees.
Plumbing Review Fees
Permit Fee
When plans and/or inspections are required, the plan review fee shall be calculated at 25% of the Permit Fee.
Small Tenant Improvements (mechanical < $5,000) and equipment replacement or adding of new equipment shall
use the equipment unit table below.
Equipment Unit Schedule
Permit Issuance
Fixture Fee
$34.00
Issuing supplemental permits
Furnaces up to and including 100,000 BTU
Each plumbing fixture with one trap
Each building sewer
Each drain for indoors rainwater system
Each cesspool
Each private sewage disposal system
Each water heater and vent
Each gas piping from 1 to 5 outlets
Redundant and housekeeping clean-up.
Building fee covers cost recovery.
$12.00
$22.00
$12.00
$22.00
$12.00
$35.00
$59.00
$12.00
$12.00
General
1)
2)
All fees included plan review and two inspections
Additional inspections fee will be calculated at the rate of $120.00 $93.50 per hour.
3)
After hour inspection fees will be calculated at the rate of $180.00 $140.25 per hour with a minimum of 2
hours.
4)
Work without permit: fees will be doubled for work being conducted without approved permits.
Fire Permit Fees - LMC Title 15
Fire Alarm Systems
Permit Fee
$215.00 plus $6.00 (per device)
Tenant Improvements (1st four zones)
$54.00 (each)
- Additional zones
$215.00 plus $6.00 (per device)
Residential (one and two-family dwellings)
Commercial and Multi-Family (1st four zones)
$325 plus $6.00 (per device)
$54.00 (each)
- Additional zones
$270.00
- Sprinkler supervision only
50 percent (50%) of the fee for new
Fire Alarm Permit Fee for upgrading of an existing system
25 percent (25%) of the permit fee,
Fire Alarm Plan Review Fee
with a minimum of $125.00
Updated to the current hourly rate.
1.5 times the current hourly rate.
Underground Sprinkler Supply
Permit Fee
Underground Sprinkler Supply
$280.00
Alternative Suppression Systems
Permit Fee
- 1 to 5 nozzles
$280.00
- Over 5 nozzles
$280.00 plus $20.00 per nozzle over 5 nozzles
- Bottle(s)
$30.00 per bottle
Above Ground Fire Sprinkler Systems
Permit Fee
The fee for fire sprinkler systems shall be based on the Building Permit Fee Table. The valuation shall be based on
the per square foot figure of sprinkler systems as established by policy in accordance with nationally-recognized
standards.
Plan Review Fee
(for the fire sprinkler systems are in addition to the permit fee)
Tenant Improvements
(relocation and addition to existing system)
Standpipes (includes review, inspection and testing fees)
Temporary Standpipe
Class I
Class II
Class III
25 percent (25%) of the permit fee, with
a minimum of $125.00.
valuation 20 percent (20%)
Permit Fee
$187.00
$374.00
$187.00
$187.00
34
Fee Type
C. Planning and Development Fees (continued)
Other Fire Code Construction permits
Compressed Gases
Cryogenic Fluids
Emergency Responder Communication Coverage System
- Install or Modify
Energy Storage Systems
Fire Pumps
Fuel Cell Power Systems
Gas Detection Systems
High-Piled Combustible Storage
Industrial Ovens
LP Gas
Motor Vehicle Repair Rooms and Booths
Private Fire Hydrants
Smoke Control or Smoke Exhaust Systems
Special Event Structure
Spraying or Dipping
Temporary Membrane Structures or Tents
Flammable and Combustible Liquids
Commercial Power Generator Installations
(includes review, inspection and testing fees)
Fee Amount
Clarification-These are not planning fees
but building fees.
Permit Fee
$280.00
$280.00
$280.00
$374.00
$280.00
$280.00
$280.00
$280.00
$280.00
$187.00
$280.00
$187.00
$280.00
$187.00
$280.00
$187.00
Permit Fee
$350.00
Installation of Modification of Commercial Tank, Piping or Distribution
$250.00
Installation of Modification to Pipeline System
$125.00
Removal of Abandoned Tank in Place of Residential Tank
No Fee
Removal or Abandoned in Place of Residential Tank
$55.00
Hazardous Materials
Permit Fee
New facility plan review – up to 2 hours plan review time and inspection
$374.00
$93.50 $120.00 per hour
Plan review over 2 hours
System or facility modifications
$280.00
Fireworks Fees
Fees for a public display permit
1)
$280.00
A liability insurance policy(ies) is/are required in accordance with the Fireworks Ordinance for both
2)
fireworks stands and public displays as follows:
Updated to current hourly rate
- $500,000 for injuries to any one person in one accident or occurrence;
- $1,000,000 for injuries to two or more persons in any one accident or occurrence;
- $500,000 for damage to property in any one accident or occurrence; and/or
- $1,000,000 combines single limit for any one accident or occurrence
3)
A bond for clean-up is required in accordance with the
Fireworks Ordinance for all fireworks stands (in a bond or
cashiers check).
$500.00
35
Fee Type
C. Planning and Development Fees (continued)
Fee Amount
Clarification-These are not planning fees
but building fees.
False Fire Alarms
In the event of more than two false alarms in any 12 month period, the Fire chief may charge a fee for fire
department response as specified below:
- First and Second False Alarms
- Third False Alarm
- Fourth and Additional False Alarms
EXCEPTION: False alarms resulting from the failure of a fire alarm service
technician notifying the central, proprietary or remote monitoring
station shall be billed at the rate of $250.00 for each occurrence.
Fire Code Permit Fees
All fire code operational permits required by section 105.5 shall be
assessed a fee.
No Fee
$100.00
$250.00
$270.00 for each occurrence
$110.00
Permit charges may be waived by the Fire Chief or Fire Marshal for the following: Activities of Washington State
non- profit corporations and/or civic or fraternal organizations which possess an IRS tax exempt status. Proof of IRS
tax exempt shall be presented at the time of permit application. Non-profit organizations may be charged 1/2 of
the listed occupancy permit fees. However, any group shall be assessed a full permit fee if the approved conditions
of the permit are modified or not adhered to by the applicant.
Equipment Unit Schedule
- Additional outlets per outlet
Each waste incinerator
Water piping or water treating system
Repair or alteration of drainage or vent
Backflow device for lawn sprinklers
Vacuum breakers from 1 to 5
- Additional units over 5 per each
Backflow device for other systems over 2 inches in
diameters
Cross connection of reclaimed water system
Each graywater system
Medical gas system from 1 to 5 outlets
- Additional outlets over 5 per each
Permit Fee
$3.00
$12.00
$12.00
$12.00
$12.00
$12.00
$3.00
$24.00
$47.00
$59.00
$71.00
$12.00
36
Fee Type
C. Planning and Development Fees (continued)
Fee Amount
Clarification-These are not planning fees
but building fees.
LMC Title 2
Historic Nomination (Type III)
Historic Designation (Type V)
Certificate of Appropriateness Types I & II
$720.00
$960.00
$120.00
Certificate of Appropriateness Type III
$200.00
Land Use & Subdivision - LMC Titles 17 & 18
Pre Permit Activity
Staff Consult (cross-functional mix of review team members help
identify potential requirement for developing a single residential parcel
(30 minute maximum)
Pre-Application Conference
(detailed analysis, department prepares a meeting summary)
Hourly Rate Meeting (specific to LMC or project conditions, 1 hour
minimum)
Housekeeping. Header not applicable to
Permit Fee
$240.00
$960.00 $480.00 - Of this amount,
$480.00 $240.00 can be applied to
related permits filed within 365 days of
the preapplication conference
Conditional Use Permits (CUP) (1)
Timelogs report average of 8 hours
review disciplines spend on pre-app
research. Increase for cost recovery of
time.
$120.00
Administrative Land Subdivision & Land Use Decisions (Type I & II)
Permit Fee
Design Review
$480.00
Director's Interpretation
$250.00
Temporary Use
$200.00
Zoning Certification
$120.00
Preliminary Short Plat Subdivision or Unit Lot Subdivision
$3,500.00
Lot Splitting
$600.00
Boundary Line Adjustment (BLA)
$600.00
Preliminary Subdivision
$3,850.00
Final
$2,869.00
Plat Alteration
$1,434.00
Short Term Vacation Rental
$240.00
Home Occupation
$240.00
Limited Home Occupation
$120.00
Preliminary Binding Site Plans (BSP)
$2,869.00
Type I, II& III Minor Modification
50% of current permit fee
Type I, II, III Major Modification
100% of current permit fee
Hearing Examiner and City Council Decisions (Type III & IV)
If an application requires a Hearing Examiner decision, a deposit of $2,500.00 will be required plus remaining
balance of invoiced hearing cost.
Permit Type
Cottage Development
Development Agreement
No fees in current resolution but
No fees in current resolution but
Part of 2026 CPA, new state law
allowance on subdivision for two lots.
Permit Fee
$1,000.00
$2,500.00
$2,869.00
Conditional Use Permit-Minor Modification
Conditional Use Permit-Major Modification (1)
Conditional Use Permit-Shoreline (1)
Plats Preliminary (PPLAT) (1)
$717.00
$1,434.00
$2,869.00
$4,565.00 + $100.00 per lot
Preliminary Amendment - Minor Type II
Preliminary Amendment - Major Type III(1)
Final
Final Alteration(1)
Public Facilities Master Plan
Legal Lot Determination
$1,565.00
$2,680.00
$2,869.00
$1,565.00
$2,869.00
$720.00
We receive 3-5 requests per year to
determine, per PC Assessor-Treasurer
process, whether lots were created
legally. Requires time to review survey,
37
Fee Type
C. Planning and Development Fees (continued)
Fee Amount
Clarification-These are not planning fees
but building fees.
Variances If an application requires a Hearing Examiner decision, fees
will be assessed (1)
Permit Fee
Critical Area/Engineering/Shoreline/Zoning
$520.00
$780.00
$1,565.00
Variance Type I
Variance Type II
Variance Type III (1)
Engineering Variance Type IV
$960.00
Appeals & Reconsiderations
If an application requires a Hearing Examiner decision, Fees will be
assessed (1)
Reconsideration of a Decision of the Hearing Examiner
(1)
Change reflect new variance process with
Title 12 update adopted in Spring 2026
via Ordinance No 846. Assumes average
Permit Fee
$391.00 plus hearings examiner deposit Clarification. Already required but not
clear in fee schedule
Appeal of the Administrative Officer's Decision(1)
$587.00 plus hearings examiner deposit Clarification. Already required but not
clear in fee schedule
Appeal of SEPA Determination(1)
$587.00 plus hearings examiner deposit Clarification. Already required but not
clear in fee schedule
Requests for Amendments to Regulations
If an application requires a Hearing Examiner decision, Fees will be
assessed (1)
Amendments to the Comprehensive Plan & other related policy
documents
Amendments to Development Regulations
Amendments to the Shoreline Master Program
Site-Specific Rezone
Small Wireless Facilities Fees
Small Wireless Franchise Fee Deposit. Requires a deposit with Small
Wireless franchise application. The deposit is intended to cover all
administrative expenses incurred by the City (including staff/consultant
related time) associated with the review of each franchise application
and associated franchise negotiations. Additional fees may apply if
additional staff/consultant related time is necessary. Any application fee
deposit monies not used for administrative expenses associated with the
review of each franchise application and franchise negotiation will be
returned to the applicant following the approval or denial of the
franchise by the City Council. This administrative fee excludes normal
permit fees required for work within the City Rights-of-way. City
personnel will be tracking all hours expended for each Small Wireless
application review and franchise negotiation. This deposit may also be
applied to administrative costs associated with negotiate a Master
License Agreement for Small Wireless Facilities on City Facilities.
Permit Fee
$2,740.00
$3,391,.00
$4,173.00
$4,043.00
Permit Fee
$5,200.00 Deposit
Small Wireless Facilities Fees (per facility)
Small Wireless Facility Annual ROW Access Fee (in lieu of ROW permits)
Permit Fee
$280.00
Small Wireless Facility Pole Attachment Fee ("Rent" per facility on City
facilities) - This fee is prorated based on the number of days covered
from Rent Commencement Date to December 31.
$280.00
Small Wireless Facility Pole Replacement Fee (per replaced pole)
$280.00
38
Fee Type
C. Planning and Development Fees (continued)
Fee Amount
Clarification-These are not planning fees
but building fees.
Significant Tree Removal Permit
Permit Fee
Note:
1. All fees subject to technology fee surcharge, rounded to the nearest whole number.
2. Tree removal permit is separate from any SEPA application fee and related mitigation.
3. For subarea plans, the tree removal fee is charged based on the underlying zoning.
Off-Site Tree Replacement Permit, three (3)-inch
(when trees are not being replaced onsite)
$588.00 for each replacement tree.
Removal of trees, all types and species, in association with rights of-way
and/or utility easements
No permit required; public agency,
and/or utility is required to provide
notification to the City.
Permit to Establish a Heritage Tree Designation
Permit to Remove Heritage Tree Designation
Revisions to Issued Tree Permits
Tree Removal Permit - Single Family & Mixed Residential Zoned Lots
Zoned lots less than 10,000 square feet in size and:
- No Garry oaks located thereon;
- Lot not a part of a shoreline setback; and
- Lot not located in a critical area.
Zoned lots less than 10,000 square feet in size and:
- With one (1) or more Garry oaks located thereon; and/or
- Lot within a shoreline setback; and/or
- Lot located within a critical area.
Zoned lots greater than 10,000 square feet in size.
Zoned lots greater than 10,000 square feet in size and:
- One (1) or more Garry oaks is located thereon; and/or
- Lot is located in a shoreline setback; and/or
- Lot is located in a critical area.
Tree Removal Permit - Other Zones
● Lots not within cri cal areas and/or shoreline setback,
and/or with no Garry oak trees.
Permit required, $250.00
Permit required, $250.00
$120.00
Cost recovery when an applicant changes
scope of work after permit is issued.
Minimum hourly rate applied.
Permit Fee
No permit required.
Permit required, $150.00
Permit required, $150.00
Permit required, $150.00
Permit Fee
Permit required, $150.00
● Lots within cri cal areas, shoreline setback,
and/or with Garry oak tree(s).
Permit required, $250.00
OSR1 zoning district
OSR2 zoning district.
P/1 zoning district.
Permit is required because the proposed code may require replacement
trees.
Tree Emergency Removal Permit
● Single family zoned lots
● All other zoned proper es located in the City of Lakewood.
Annexation Petitions
Notice of Intent to Commence Annexation
Petition to Annex
Permit required, but no fee.
Permit required, $375.00
Permit required, $150.00
Permit required, $150.00
Permit Fee
Permit required, $150.00
Permit required, $150.00
Permit Fee
$400.00
$3,260.00
39
Fee Type
D. PARKS AND RECREATION PROGRAMS (Facility/Use)
Parks, Recreation & Community Services
Special Use Permit*
Events
Street Festivals and Major events
Event Deposit
Event and Facility Staff
Additional event fees and services may include permit fee +
extra costs associated with event (garbage, staff support,
notification, sanitation, security, camping, etc.)
Fee Amount
$200.00 $250.00 - $500.00
$1000.00 $2,000.00 - $5,000.00
50% of event permit fee
$40.00
$50.00/hour
Outdoor Market Vendors
Regular Stall 10x10
Increase costs of staffing + personnel
cost benefits.
Market rate + 15%
Alcohol Permit Fee ** (must be purchased in addition to a special use permit)
Small events
$200.00
Large events
$500.00
Major events
$1,000.00
** Special conditions apply
Facility Use Cancellation/Reschedule/Refund
Administrative Fee
$10.00 $25.00 (non-refundable)
Less than 30 days prior to use
(0%) 100% retained by City
31-60 days prior to use
(50% refunded) 50% retained by City
More than 61 days prior to use
(75% refunded) 25% retained by City
Boat Launch
Per launch (Credit/Debit Cards Only)
$15.00
$125.00 $150.00 plus tax
Resident Season Pass
Non-Resident Season Pass
$150.00 plus tax
Overnight Pass
Commercial Pass
Increased costs of staffing and
setup/overtime.
Increased costs of staffing and
setup/overtime.
$50.00/night
$250.00 $500.00
Daily Rate
$30.00 $50.00
1/2 hour time basis.
Estimate of 10 launches.
Remove, no subsidy/discount for NonResidents
Require concessionaire agreement to
receive.
Rate commenserate to peer
jurisdications; processing costs.
Regular Stall 10x 20 or Food Trucks
$60.00 $100.00
Rate commenserate to peer
jurisdications; processing costs.
Regular Stall 10x30
$90.00 $125.00
Rate commenserate to peer
jurisdications; processing costs.
Vendor Application Fee
$30.00 - $40.00
One time charge to set up annual roster
and validate.
Outdoor Market Vendor fees do not apply to other City special events. SummerFEST vendors, miscellaneous
Added fees for Special Events below, not
contractors, street festivals, specialty activities, food trucks and other event fees may vary based on activity,
historically included in the fee schedule.
logistics, location, anticipated guests, number of days or hours of operatins, sponsorship, in-kind srvices, impact to
the site and other conditions.
40
Fee Type
D. PARKS AND RECREATION PROGRAMS (Facility/Use) - continued
Special Events
Special Event Vendors – 5,000 – 7,000 attendees
Regular Stall 10x10
Regular Stall 10x 20 or Food Trucks
Regular Stall 10x30
Food Vendor up to '15
Food Truck 16 - 30"
Non - Profit 10 x 10
Non - Profit 10 x 20
Non - Profit 10 x 30
Special Event Vendors – 7,000 – 12,000 attendees
Regular Stall 10x10
Regular Stall 10x 20 or Food Trucks
Regular Stall 10x30
Food Vendor up to '15
Food Truck 16 - 30"
Non - Profit 10 x 10
Non - Profit 10 x 20
Non - Profit 10 x 30
Special Event Vendors - SummerFEST
Regular Stall 10x10
Regular Stall 10x 20 or Food Trucks
Regular Stall 10x30
Food Vendor up to '15
Food Truck 16 - 30"
Non - Profit 10 x 10
Non - Profit 10 x 20
Non - Profit 10 x 30
Special Event Vendors
Application Fee
Application Fee - Vendors
Application FEE - Food
Neighborhood Parks
Sport Field Preparation Fees
Neighborhood Field use
Fee Amount
Daily Rate
Add special event vendors to fee
schedule.
$20.00 $50.00
$40.00 $75.00
$60.00 $100.00
$40.00 $75.00
$40.00 $100.00
$15.00 $30.00
$60.00
$90.00
$25.00 $75.00
$50.00 $125.00
$75.00 $175.00
$50.00 $125.00
$50.00 $175.00
$15.00 $50.00
$100.00
$150.00
$100.00 $150.00
$200.00 $225.00
$300.00 $350.00
$250.00 $225.00
$275.00 $350.00
$30.00 $75.00
$60.00 $150.00
$90.00 $225.00
$0 $30.00 - $40.00
$0 $30.00
$0 $40.00
$25.00
$20.00 per hr (no prep);
$50.00 per game fee (2.5 hrs. and one
prep per day)
Prep fee within charges below.
41
Fee Type
D. PARKS AND RECREATION PROGRAMS (Facility/Use) - continued
Fort Steilacoom Park, American Lake Park and Harry Todd Park Picnic Shelters
Large Premium Picnic Shelters-per day, year round (Fort
Steilacoom Park/American Lake)
May require a special use permit.
Fee Amount
$225.00 $250.00
Shelters with BBQ, electricity & regular
maintenance.
Small Community Picnic Shelters - per day, year round
(Wards Lake, Harry Todd, Springbrook)
May require a special use permit.
$125.00
Not full service, in sites with fewer
amenities.
Pavilion
Hourly Rate (4 hour minimum)
$200.00 $150.00 per hour
Market Rate adjustment to increase
rentals.
Additional Hourly fee if over 8 hours, before/after
operational hours or contracted hours.
Deposit (*refundable)
Custodial Charge
*Additional rates may be charged for repairs or additional
cleaning based on use of the facility.
$250.00 $200.00 per hour
50% of rental cost
$200.00
Fort Steilacoom Fields (Adult and Competitive/Elite League and Tournaments)
Soccer Field Use Fees
- 1 Field
$150.00
- 2 Fields
$200.00
- 3 Fields
$250.00
- 4 Fields
$300.00
- 5 Fields
$350.00
Field preparation (Soccer)
$50.00 per prep per field
Single Soccer Field (no preparation)
$50.00 per 60 minutes
Youth Soccer League Fees
Youth soccer teams not associated with city leagues
but use city fields for league play, pay a per team fee.
Field availability may vary and field prep fees apply.
Only book out 3 large fields.
Only book out 3 large fields.
Youth soccer teams with agreements to utilize city
fields for league (not tournament, or elite/select) for
Lakewood youth; Organizer pays a seasonal fee for
practice field reservation and season/game day field
prep. Saturday game and mid-week practice space
allocation.
Twelve (12) week game session - all fields.
Fourteen (14) mid-week practice - all fields - 4 days a week.
- Age 10 years and under
- Age 11 - 18 years
- Adult, age over 18 years
$225.00/day; $2,700 per season
Based on full field use - recreational.
$90.00/day
Blocked for program use and league
teams.
$100.00 per team
$125.00 per team
regular field use rates apply
42
Fee Type
D. PARKS AND RECREATION PROGRAMS (Facility/Use) - continued
Baseball Field (Fields 2-4) with turf Infields per field, per
day - 1 Field
- 2 Fields
- 3 Fields
Turf Field Hourly rate (Monday- Friday ) 2 hour
minimum
Mound Change
Home Baseball Field Complex (Field 1)
Home Field -per day
Home Field - hourly rate (Monday- Friday ) (2 hour
minimum)
Lights
Scoreboard
Facility Staff
Batting Cage
Tournament Deposit and Cancellation Fees
- Nonrefundable tournament reservation fee
(does not go towards tournament fees)
- Tournament Deposit (will go towards tournament
fees)
- Tournament cancelled less than 30 days prior
- Tournament cancelled 31-60 days prior
Youth Baseball Fees
Lakewood Youth baseball teams not associated with
city leagues Field availability may vary (MondayFriday)
Fee Amount
$300.00 $325.00
Labor and water increase for
prep/maintenance.
$600.00
$900.00
$50.00 per hour
$50.00
$600.00
$70.00
$25.00 per hour
$25.00 per hour
$40.00 $50.00 per hour
Increase in seasonal staff wage + benefit.
$50.00 per hour
$100.00 per tournament
$100.00 per field
50% of deposit refunded
75% of deposit refunded
$50.00 per game fee
(2.5 hours) Fields 2-4 only (Mon-Fri)
Youth baseball teams with agreements to utilize city
fields for league (not tournament, or elite/select) for
Lakewood youth, pay a per practice/game field
reservation fee. Field availability mayy vary and field
prep fees apply.
Other Fees
Open Space:
Requires a special use permit.
Garden Plot Site
Non-Refundable Vendor Application Fee
$100.00 - $200.00
$20.00 - $25.00
Adding to fee schedule, based on current
pricing.
$25.00 $30.00 - $40.00
For processing and staff administrative
time.
Advertising Banner
$100.00 per day
Subject to sponsorship agreement.
Concessions Rights
Additional Staff Fee
Parking, camping and other revenue collected by renter for
event
In addition, an hourly rate will be charged for repairs or
additional cleaning.
Hourly rate charged for repairs or additional cleaning after
events/permitted uses.
$25.00 - $50.00 per day
Hourly rate of staff $50.00 per hour
15% of gross revenue
$100.00 per hour
Neighborhood Shelters (Active, Wards, Springbrook Parks)
May require a special use permit.
$80.00 per day
McGavick Center Facility Use/Rental
Non-profit organizations may rent the entire facility for a flat fee of $1,500.00 $2,000.00. This rate will Implement rate established in 2026
increase to $2,000.00 beginning January 1, 2027. The City's available days for rental/use are limited in effective in 2027.
number each year.
43
Fee Type
Fee Amount
E. ANIMAL CONTROL LICENSING FEES
Police
The annual license fees for the ownership, keeping, or having control of dogs and/or cats in the City shall be as
follows:
- Dogs (altered)
$20.00
- Dogs (unaltered)
$55.00
- Cats (altered)
$12.00
- Cats (unaltered)
$55.00
Reduced rates for physically disabled and senior citizens, 65 years of age or older:
- Dogs (altered)
$10.00
- Dogs (unaltered)
$30.00
- Cats (altered)
$4.00
- Cats (unaltered)
$30.00
Animals exempted from payment of fee - Guide Dog or Service Animal
No Fee
(with
proof)
In order to receive the fee advantage for altered dogs and cats, an individual must provide either proof of
alteration from a licensed veterinarian or a written statement from a licensed veterinarian that the spay/neuter
procedure would be harmful to the animal.
F. BURGLAR/SECURITY ALARM PERMIT FEES
Police
The fee for burglar/security alarm systems operating within the City of Lakewood as defined in Chapter 9A.13 of
the Lakewood Municipal Code are as follows:
Annual Permit Fee
- for Senior Citizens or Physically Disabled
General False Alarm Fee
Robbery False Alarm Fee
Supplemental False Alarm Fee for Unregistered Alarm
Late Fee if False Alarm Fee is not paid in 30 days of invoice
Appeal Fee (refundable if fee is overturned)
Alarm Company Fee for Failure to Verify Alarm Signal
Alarm Company Fee for false statements concerning the inspection
of an alarm site or alarm performance
$24.00
$12.00
$100.00 each incident
$200.00 each incident
$100.00 each incident
$25.00
$50.00
$100.00
$200.00
Failure to comply and provide customer lists to Alarm Administrator
$25.00 per working day
(after the initial 30-day
notice expires, i.e. day 31)
Failure to renew (assessed the Alarm Agreement Holding Company)
Failure to obtain an alarm permit from the Police alarm Administrator
$100.00
$10.00 per each registered alarm user in
City, with maximum of $100.00
Reinstatement fee for unregistered alarm installation company or
unregistered company
Greater of 100.00 or $10.00 per alarm
user of letters that have been sent.
44
2027 PROPOSED FEE SCHEDULE - CLEAN VERSION
Resolution 2026-11 Adopted by City Council on November 16, 2026
Fee Type
Fee Amount
All
Taxes and Pass-Through Costs
A. Copies/Duplication & Other Fees
Legal/City Clerk
Certification of documents and Affixing City Seal
Preparation of verbatim City Council minutes
Reproduction of City Council audio tapes
CD-ROMs
Various Departments
Public Records:
Copies of Public Records
Scanned Public Records into Electronic Format
Electronic files or attachments uploaded to email, cloud-based storage service or other means of
electronic delivery.
Transmission of public records in an electronic format.
Body Worn Camera Recording* / Video Redaction Fee
Digital Storage Media or Device; Container or Envelope used to mail copies to requestor and
postage/delivery charge.
All appropriate taxes and pass-through costs
are added to fees when they are incurred,
even if not specified in the fee schedule.
$0.15 per page + $3.00
$50.00/hour
$5.00
$1.00
$0.15 per page
$0.10 per page
$0.05 cents per 4 files or attachments
$0.10 per gigabyte
$0.77 per minute
Actual Cost
Note:
- Charges can be combined if more than one type applies.
- Pursuant to RCW 42.56.120(2)(b), the City of Lakewood is not calculating/assessing all actual costs for
copying records because to do so would be unduly burdensome for the following reasons:
(1) The City
notdoes
havenot
the have
resources
to conduct
study toa determine
all actualall
copying
for costs
everyfor
actual
cost
type;cost
andtype; and
(1) does
The City
the resources
to aconduct
study to determine
actualcosts
copying
every
actual
(2) To conduct such a study would interfere with other essential city functions; and (3) even if the City were to conduct such a study, the
systems in place facilitate tasks other than public records production.
*Pursuant to RCW 42.56.240, the City 1) uses “redaction technology that provides the least costly commercially available method of
redacting body worn camera recordings, to the extent possible and reasonable” pursuant to RCW 42.56.240(14)(f); and 2) will provide relief
from the imposition of costs to those who demonstrate that they qualify for such relief pursuant to RCW 42.56.240(14)(e).
Non Sufficient Funds (NSF) Fee
$25.00
Extra Duty Contracts - Administrative Fee
$2.00 per hour
Extra Duty Contracts - Processing Fee
$10.00 per invoice
Extra Duty Contracts - Insurance Assessment
$8.00 per hour
Lien Filing Fee
$50.00 plus all recording fees
Credit and Debit Card Service Fee
2.90%
B. City Hall Rental Fees - Two-hour minimum reservation required for facility use
$50.00 (Saturday & Sunday only)
Cleaning Fee (non-refundable)
Hourly rate of City staff attendant.
City staff attendant
Up to a 15% Administrative charge may be added to actual expenses. In addition, an hourly rate fee will be charged for repairs or additional cleaning that
is required as a result of an event.
45
Fee Type
C. Development Fees
Administrative Fee (applies to all permit application types)
Base Fee
Technology Fee
Reactivation of Expired Permits/Applications
Revenue & Finance - LMC Title 3
Multi-Family Tax Exemption (MFTE) Applications (LMC 3.64.030)
Conditional Certificate Application
Final Certificate of Application
8-Year Tax Exemption Annual Monitoring Fee
(due payable upon final certificate)
12-Year Tax Exemption Annual Monitoring Fee
(due payable upon final certificate)
Business License & Regulation - LMC Title 5
General Business License (GBL)
General Business License (GBL)
Specialty Business License Rates
Temporary Business License
Temporary Business License Renewal
Pawnbroker Pawnshops
Second-hand and/or salvage dealers
Junk and/or salvage dealers
Transient Trader in second-hand property
Private Sales
Flea Markets
Adult Entertainment Establishment
Panoram Premises License
Panoram Device License
Panoram Owner License
Panoram Manager License
Carnivals and Circuses
- Five or less machines or devices
- Five or more
* Alternative to device fees
Wrecker License
Fee Amount
$90.00
4% of the total permit cost
If application or issued permit is expired:
•Expired less than 1 year: $120;
•Expired 1-2 years=$240 ;
•Expired more than 2 years=New application
to ensure current code cycle compliance and
current fees applied.
$1,000.00
$625.00
$1,000.00
$1,500.00
License Fee
$90.00
License Fee
$60.00
$60.00
$1,000.00
$250.00
$250.00
$250.00
No Fee
$1,500.00
$2,500.00
$2,500.00
$250.00 per device
$5,000.00
$500.00
$250.00 per day
$150.00 per week*
$25.00 per week per device*
$150.00 annual fee
$250.00
46
Fee Type
C. Development Fees (continued)
Business License & Regulation - LMC Title 5 (continued)
Public Dances, Cabarets, Dance Halls and Teenager Dances
Cabaret
Public Dance Hall
Public Dances (per night)
Public Dances (annually)
Teenager Dances
Bathhouses
Public Bathhouse
Bathhouse Attendant
Bathhouse Manager
Other
Outdoor Public Music Festivals
Bondsmen
Theaters
Commercial Kennel/Cattery (6-50 dogs/cats)
Commercial Kennel/Cattery (over 50 dogs/cats)
Solicitors and Peddlers
Rental Housing Safety Program - LMC Title 5
Rental Housing Safety
Detached Single Family Rental Flat Fee Per Unit
Multi-Family Rental Flat Fee Per Unit
Fee Amount
License Fee
$750.00
$150.00
$53.00
$150.00
(maximum of four per year)
Same as Public Dances
License Fee
$150.00
$500.00
$500.00
License Fee
$2,000.00
per day of festival event
$1,500.00
$250.00 per screen per year
$300.00
$500.00
$150.00 per solicitor or peddler
Permit Fee
$50.00
$50.00 first unit,
$20.00 each additional unit
Late Fee for Rental Housing Registration (up to one month past due):
Any applicant or licensee who fails to make application for a Rental Housing license or renewal, within 30 days after expiration of their rental license or of
the commencement of business in the case of a new rental business, shall be subject to a late application fee, computed at 100 percent of the cost of the
applicable license fee.
Certificate of Compliance
Certificate of Compliance Transfer to New Owner
Initial Safety Inspection
Reinspection
Rental Housing Inspector's Initial Registration
Rental Housing Inspector's Annual Renewal
Geographical Information Systems (GIS)
LABOR COSTS: Labor costs for preparation of requested GIS information shall be billed on a quarter of an
hour (15-minute) basis.
No Charge
No Charge
No Charge
$125.00
$0.00
$60.00
$120.00 per hour
47
Fee Type
C. Development Fees (continued)
Public Works - LMC Title 12
Site Development Permit
Land clearing/Grading Only; less than 500 cubic yards
Residential
Commercial
Revisions to issued Site Development Permits
Right-of-Way Development Fees
Right-of-Way Permit (authorization to use
right-of-way for minor construction, parking or other non-intrusive use)
Fee Amount
Permit Fee
$650.00
$1,000.00
$5,000.00
Residential: $240.00
Commercial: $720.00
Permit Fee
$240.00 plus any staff time in excess of 2
hours at $120.00 per hour
Permit Fee: 400 sq ft or less: $680.00;
Greater than 400 sq ft: $1,200.00
Right-of-Way Encroachment Permit (temporary, revocable use) Does not include applicant cost of
recording Encroachment Agreement and other applicable expenses
Renewal: $240.00
Annual Occupation Fee Lake-Terminating
ROW: 5% of adjacent property assessed land
value per sq ft x encroachment area.
Annual Occupation Fee All Other ROW: 2% of
adjacent property assessed land value per sq
ft x encroachment area.
Annual Right-of-Way Permit (authorization for utility companies to use right-of-way for non-intrusive
maintenance activities)
$680.00
Oversize Load Permit (all vehicles in excess of legal weight or size limitations according to RCW 46.44 shall
obtain an oversize load permit prior to operating on Lakewood streets)
$240.00
Additional costs shall apply
if police escorts or signal
technician work is required.
Reinspection Fee (to cover cost of each
reinspection, required in conjunction with a Right-of-Way Permit, necessary to assure compliance with the
requirements of the permit)
General Inspection Fee (for inspection not otherwise listed)
Miscellaneous Permits (any Public Works permit not covered by the fee schedule, if performed by an
employee)
$680.00
Professional Services Contracts (any private or public professional service contract needed)
Pavement Degradation Fee (PDF): (recovers loss in pavement serviceability due to pavement cuts):
Moratorium
PCI 100-85
PCI 84-70
PCI 69-50
Right-of-Way Vacation Permit ("Sale" or
vacation of city right-of-way to abutting property owners)
$680.00
Street Opening Permit (Used to install new or repair/upgrade existing private and public facilities located in
a street right-of-way; includes pavement cuts, excavation, traffic control, etc.)
Revisions to issued ROW Permits
$680.00
$680.00
$111.25 per square yard
$55.50 per square yard
$ 44.75 per square yard
$ 33.25 per square yard
$1,920.00
$1200.00 plus any staff time in
excess of 10 hours at $120.00 per hour
$360.00
48
Fee Type
C. Development Fees (continued)
Environmental - LMC Title 14
Projects Inside Downtown Subarea Plan Boundaries
SEPA-Notice of Consistency with Planned Action State Environmental Policy Act
Downtown Subarea Planned Action Transportation Mitigation Fee (TMF)
All Project Areas
Critical Area Review
Flood Plain Agreement
Written Shoreline Exempt Determination
(The fee applies only to requests for a written determination by the Planning & Public Works Department
that the project is exempt from the Shoreline Substantial Development Permit Master Program.)
Revised SEPA Determina on
Environmental Impact Statement (EIS)
Fee Amount
Permit Fee
$120.00
$2,174.00 per PM peak hour
trip generated by use(s).
Permit Fee
$1,565.00
$480.00
$190.00
$720.00
$4,000.00 plus preparation at
contract rate to be determined
SEPA-State Environmental Policy Act Checklist-Flat Rate (LMC Section)
SSDP - Shoreline Substantial Development Permit
SCUP - Shoreline Conditional Use Permit/Shoreline Variance
$1,565.00
$3,000.00
$3,000.00 plus $2,500.00 hearing examiner
deposit plus remaining balance of invoiced
hearing cost (1)
Reasonable Use Exception other than residential (RUE)
$2,300.00 plus hearings examiner deposit (1)
(1)
Hearing Examiner Fees
Where Examiner Review is required for any related use permit, appeal, etc., the applicant is responsible for and required to pay actual
Hearing Examiner costs, which may be higher or lower than the deposit amount.
49
Fee Type
Fee Amount
C. Development Fees (continued)
Building & Construction Fees - LMC Title 15
Building Permit Fees
Building Permit fees shall be based upon valuation. The valuation shall be determined by the Building Official. For most projects the square footage costs
in the most current Building Valuation Data Table published by the International Code Council (ICC) may be employed. For projects not covered by the
table construction estimation tools such as Construction Cost Data by R.S. Means or the BNI Construction Costbook may be referenced as a guide.
Permit fees shall be calculated from valuation in the following manner:
Valuation
Corresponding Permit Fee
$30.00
$0 - $500
$30.00 for the first $500.00 plus $4.00 for each additional $100 or fraction
$501 - $2,000
thereof, to and including $2,000.
$2,001 - $25,000
$90.00 for the first $2,000.00 plus $17.50 for each additional $1,000
or fraction thereof, to and including $25,000.
$25,001 - $50,000
$492.50 for the first $25,000.00 plus $12.50 for each additional $1,000 or
fraction thereof, to and including $50,000.
$50,001 - $100,000
$805.00 for the first $50,000.00 plus $9.00 for each additional $1,000
or fraction thereof, to and including $100,000.
$100,001 - $500,000
$1,255.00 for the first $100,000.00 plus $7.25 for each additional $1,000 or
fraction thereof, to and including $500,000.
$500,001 - $1,000,000
$4,155.00 for the first $500,000.00 plus $6.00 for each additional $1,000 or
fraction thereof, to and including $1,000,000.
$1,000,001 - $5,000,000
$7,155.00 for the first $1,000,000.00 plus $4.00 for each additional $1,000.00
or fraction thereof, to and including $5,000,000.
$5,000,001 and up
Plan Review Fees
Residential & Commercial
Residential Building Permits Flat Fee
Manufactured Home Setup Permit
Manufactured Home installed in a mobile home park
Demolition Permit-Single Family (including duplex)
Re-Roofing
Spa or Hot Tub
Pool
Commercial Building Flat Fee Permits
Certificate of Occupancy
Temporary building installation and removal (i,e, job shack/office)
Demolition Permit- Commercial/Multi-Family
$23,155.00 for the first $5,000,000.00
plus $3.00 for each additional $1,000.00 or fraction thereof.
Plan review fees shall be 65 percent (65%)
of the Building Permit Fee (Min 1 hour)
Permit Fee
$240.00
$240.00
$240.00
$240.00
$240.00
$240.00
Permit Fee
$240.00
$240.00
$240.00
50
Fee Type
C. Development Fees (continued)
Basic Development/Plan Set Fees
Plan sets approved for construction which may be used multiple times on different lots.
Setup Fee for Establishing a Basic Plan Set
Establish Basic Plan Set (See Valuation Table for Building Permit fee)
Utilization of Basic Plan Set
Revisions of Issued Building Permit
Commercial Building Permits
Residential Building Permits
Miscellaneous Fees
Reinspection Fee-Per occurrence
Whenever an Inspection is requested but the project is not yet ready for inspection, if access to the site is
prevented, or if temporary silt and erosion control measures are not in place, a fee shall be paid of an
hourly rate beginning with the third inspection for the same issue.
Investigation Fee
Whenever any work for which a permit is required by this code has commenced without first obtaining
such permit, an investigation fee shall be paid in an amount equal to the permit fee for such project, in
addition to the required plan review and permit fees
Fee Amount
Permit Fee
$240.00
1/2 Residential Permit Fee
65% Residential Permit Fee and $230.00
Permit Fee
$720.00
$360.00
Permit Fee
$120.00
$120.00
Expedited Plan Review Building (Title 15, building permits)
City will retain the 65%
Plans review Fee.
Expedited Plan Review LMC Title: 12, 14, 16, 17, 18
30% in addition to the
application cost.
Washington State Building Code Council - surcharge per building permit.
There is imposed a fee of six dollars and fifty cents on each residential building permit and a fee of twentyfive dollars for each commercial building permit issued by a county or a city, plus an additional surcharge of
two dollars for each residential unit, but not including the first unit, on each building containing more than
one residential unit. (RCW 19.27.085)
Residential:
$6.50 for 1st unit plus
$2.00 for each additional unit
Commercial: $25.00 each
51
Fee Type
Fee Amount
C. Development Fees (continued)
General Comments
Any person who commences any work on a building, structure, gas, mechanical, or plumbing system before obtaining the necessary permits
1)
may be subject to an investigative fee.
Additional inspection outside of normal business hours or investigative fee rates are calculated at $120.00 per hour (2 hour minimum).
2)
3)
4)
5)
6)
7)
A reinspection fee shall be calculated at $120.00 per occurrence.
Additional plan review shall be calculated at $120.00 per hour of staff time expended.
Additional hourly rates for which no specific fee is identified shall be calculated at $120.00 per hour.
Expedited review by the use of outside consultants for application review and/or inspections will be the actual cost calculated by outside
consultant.
The payment of the fee for the construction, alteration, removal or demolition for work done in connection to or concurrently with the work
authorized by a building permit shall not relieve the applicant or holder of the permit from the payment of other fees as assessed.
8)
Any time the use of a building or tenant space is changed, a change of use permit is required. The fee for a change of use permit is $240.00. If
alterations to the space are to be performed, additional permits and fees may be required such as building permit, plumbing permit,
mechanical permit, etc. Please note that an electrical permit may be required for changes to the electrical service or wiring.
9)
10)
11)
Foundation only permit for phased commercial and multifamily projects, 10 percent of the ICC Building Valuation.
Shell only permits for phased commercial and multifamily building, 80 percent of the ICC Building Valuation per square foot.
Review of minor additions or revisions to plans before permit issuance, $120.00 per hour, minimum, one hour. Major revisions to plans will
require a new plan review fee. Revisions submitted in response to plan review comments do not require additional plan review fee. Shell
only permits for phased commercial and multifamily buildings, 80 percent of the ICC Building Valuation per square foot.
12)
Review of minor additions or revisions to plans after permit issuance, $120.00 per hour, minimum, one hour. If expedited, it will be $240.00
per hour, minimum one hour.
13)
14)
Review of deferred submittals, $120.00 per hour, minimum one hour. If expedited, it will be $240.00 per hour, minimum one hour.
Tenant improvements for shell building, 50 percent of the ICC Building valuation per square foot. Said tenant improvement is limited to
nonstructural tenant alterations not included in the building permit for the new shell building. This work is limited to improvements of
previously unoccupied space.
Work without permits; double fees for building permits and plan review fees.
15)
Reactivation fee applies for extending expired building applications and permits.
16)
Mechanical Permit Fees
$240.00
New Single Family Residences and Duplex (per unit) Flat Fee
Residential (Prescriptive Design)
$240.00
Commercial and Non-Prescriptive Residential
Per Valuation w/ Minimum $175.00
New Commercial Building and Major Tenant Improvements permit fees will be based upon the following valuation table using the project valuation.
Valuation based upon the prevailing market value including materials, labor and equipment.
Project Valuation
Up to $5,000
$5,000 - $100,000
Permit Fee
$85.00
$85.00 for the first $5,000 plus $17.00 for
each additional $1,000 or fraction
thereof, to and including $100,000.
> $100,000
$1,700.00 for the first $100,000 plus
$12.00 for each additional $1,000 or fraction
thereof.
52
Fee Type
Fee Amount
C. Development Fees (continued)
Mechanical Review Fees
When plan reviews and/or specifications are required, the plan review fee shall be calculated at 25% of the Permit Fee.
Small Tenant Improvements (mechanical < $5,000) and equipment replacement or adding of new equipment shall use the equipment unit table below:
Equipment Unit Schedule Description
Furnaces up to and including 100,000 BTU
Furnaces over 100,000 BTU
Appliance vents
Repair or additions to A/C systems
Boilers, compressors and absorption systems
up to and including 3 horsepower
Fee
$22.00
$29.00
$12.00
$22.00
$29.00
Boilers, compressors and absorption systems
over 3 horsepower and including 15 horsepower
$53.00
Boilers, compressors and absorption systems
over 15 horsepower and including 30 horsepower
$76.00
Boilers, compressors and absorption systems
over 30 horsepower and including 50 horsepower
$100.00
Boilers, compressors and absorption systems
over 50 horsepower
$123.00
Air handlers up to and including 25 tons
$18.00
Air handlers over 25 tons
$29.00
Evaporative coolers
$41.00
Ventilation and exhaust (fans and hoods)
$18.00
Incinerators, domestic type
$29.00
Incinerators, international type
$41.00
Each gas piping from 1 to 5 outlets
$12.00
- Additional outlets per outlet
$3.00
Thermostat
$12.00
Miscellaneous
$18.00
Gas Piping (mechanical)
$16.00
Plumbing Fees
Permit Fee
$240.00
New Single Family Residences and Duplex (per unit) flat fee
New Commercial Buildings and Major Tenant Improvements permit fees will be based upon the following valuation table using the project valuation.
Valuation based upon the prevailing market value including materials, labor and equipment.
Project Valuation
Up to $5,000
$5,000 - $100,000
$100,000 and up
Fee
$85.00
$85.00 for the first $5,000 plus $17.00 for
each additional $1,000 or fraction thereof, to
and including $100,000
$1,700.00 for the first $100,000
plus $12.00 for each additional $1,000
or fraction thereof.
53
Fee Type
Fee Amount
C. Development Fees (continued)
Plumbing Review Fees
Permit Fee
When plans and/or inspections are required, the plan review fee shall be calculated at 25% of the Permit Fee.
Small Tenant Improvements (mechanical < $5,000) and equipment replacement or adding of new equipment shall use the equipment unit table below.
Equipment Unit Schedule
Furnaces up to and including 100,000 BTU
Each plumbing fixture with one trap
Each building sewer
Each drain for indoors rainwater system
Each cesspool
Each private sewage disposal system
Each water heater and vent
Each gas piping from 1 to 5 outlets
General
1)
All fees included plan review and two inspections.
2)
Additional inspections fee will be calculated at the rate of $120.00 per hour.
3)
After hour inspection fees will be calculated at the rate of $180.00 per hour with a minimum of 2 hours.
4)
Work without permit: fees will be doubled for work being conducted without approved permits.
Fire Permit Fees - LMC Title 15
Fire Alarm Systems
Tenant Improvements (1st four zones)
- Additional zones
Residential (one and two-family dwellings)
Commercial and Multi-Family (1st four zones)
- Additional zones
- Sprinkler supervision only
Fire Alarm Permit Fee for upgrading of an existing system
Fire Alarm Plan Review Fee
Fixture Fee
$22.00
$12.00
$22.00
$12.00
$35.00
$59.00
$12.00
$12.00
Permit Fee
$215.00 plus $6.00 (per device)
$54.00 (each)
$215.00 plus $6.00 (per device)
$325 plus $6.00 (per device)
$54.00 (each)
$270.00
50 percent (50%) of the fee for new
25 percent (25%) of the permit fee,
with a minimum of $125.00
Underground Sprinkler Supply
Permit Fee
$280.00
Underground Sprinkler Supply
Alternative Suppression Systems
Permit Fee
- 1 to 5 nozzles
$280.00
- Over 5 nozzles
$280.00 plus $20.00 per nozzle over 5 nozzles
- Bottle(s)
$30.00 per bottle
Permit Fee
Above Ground Fire Sprinkler Systems
The fee for fire sprinkler systems shall be based on the Building Permit Fee Table. The valuation shall be based on the per square foot figure of sprinkler
systems as established by policy in accordance with nationally-recognized standards.
Plan Review Fee
(for the fire sprinkler systems are in addition to the permit fee)
Tenant Improvements
(relocation and addition to existing system)
Standpipes (includes review, inspection and testing fees)
Temporary Standpipe
Class I
Class II
Class III
25 percent (25%) of the permit fee, with a
minimum of $125.00.
valuation 20 percent (20%)
Permit Fee
$187.00
$374.00
$187.00
$187.00
54
Fee Type
C. Development Fees (continued)
Other Fire Code Construction permits
Compressed Gases
Cryogenic Fluids
Emergency
Responder Communication Coverage System
- Install or Modify
Energy Storage Systems
Fire Pumps
Fuel Cell Power Systems
Gas Detection Systems
High-Piled Combustible Storage
Industrial Ovens
LP Gas
Motor Vehicle Repair Rooms and Booths
Private Fire Hydrants
Smoke Control or Smoke Exhaust Systems
Special Event Structure
Spraying or Dipping
Temporary Membrane Structures or Tents
Flammable and Combustible Liquids
Commercial Power Generator Installations
(includes review, inspection and testing fees)
Fee Amount
Permit Fee
$280.00
$280.00
$280.00
$374.00
$280.00
$280.00
$280.00
$280.00
$280.00
$187.00
$280.00
$187.00
$280.00
$187.00
$280.00
$187.00
Permit Fee
$350.00
Installation of Modification of Commercial Tank, Piping or Distribution System
$250.00
Installation of Modification to Pipeline System
$125.00
Removal of Abandoned Tank in Place of Residential Tank
No Fee
Removal or Abandoned in Place of Residential Tank
$55.00
Hazardous Materials
Permit Fee
New facility plan review – up to 2 hours plan review time and inspection
$374.00
Plan review over 2 hours
$120.00 per hour
System or facility modifications
$280.00
Fireworks Fees
Fees for a public display permit
1)
$280.00
A liability insurance policy(ies) is/are required in accordance with the Fireworks Ordinance for both fireworks stands and public displays as
2)
follows:
- $500,000 for injuries to any one person in one accident or occurrence;
- $1,000,000 for injuries to two or more persons in any one accident or occurrence;
- $500,000 for damage to property in any one accident or occurrence; and/or
- $1,000,000 combines single limit for any one accident or occurrence
3)
A bond for clean-up is required in accordance with the Fireworks Ordinance for all fireworks
stands (in a bond or cashiers check).
$500.00
55
Fee Type
Fee Amount
C. Development Fees (continued)
False Fire Alarms
In the event of more than two false alarms in any 12 month period, the Fire chief may charge a fee for fire department response as specified below:
- First and Second False Alarms
- Third False Alarm
- Fourth and Additional False Alarms
EXCEPTION: False alarms resulting from the failure of a fire alarm service technician notifying the central,
proprietary or remote monitoring station shall be billed at the rate of $250.00 for each occurrence.
No Fee
$100.00
$250.00
$270.00 for each occurrence
Fire Code Permit Fees
All fire code operational permits required by section 105.5 shall be assessed a fee.
$110.00
Permit charges may be waived by the Fire Chief or Fire Marshal for the following: Activities of Washington State non- profit corporations and/or civic or
fraternal organizations which possess an IRS tax exempt status. Proof of IRS tax exempt shall be presented at the time of permit application. Non-profit
organizations may be charged 1/2 of the listed occupancy permit fees. However, any group shall be assessed a full permit fee if the approved conditions
of the permit are modified or not adhered to by the applicant.
Equipment Unit Schedule
- Additional outlets per outlet
Each waste incinerator
Water piping or water treating system
Repair or alteration of drainage or vent
Backflow device for lawn sprinklers
Vacuum breakers from 1 to 5
- Additional units over 5 per each
Backflow device for other systems over 2 inches in diameters
Cross connection of reclaimed water system
Each graywater system
Medical gas system from 1 to 5 outlets
- Additional outlets over 5 per each
Permit Fee
$3.00
$12.00
$12.00
$12.00
$12.00
$12.00
$3.00
$24.00
$47.00
$59.00
$71.00
$12.00
56
Fee Type
C. Development Fees (continued)
LMC Title 2
Historic Nomination (Type III)
Historic Designation (Type V)
Certificate of Appropriateness Types I & II
Fee Amount
Certificate of Appropriateness Type III
$200.00
Pre Permit Activity
Staff Consult (cross-functional mix of review team members help identify potential requirement for
developing a single residential parcel (30 minute maximum)
Pre-Application Conference
(detailed analysis, department prepares a meeting summary)
$720.00
$960.00
$120.00
Permit Fee
$240.00
$960.00 - Of this amount,
$480.00 can be applied to related permits
filed within 365 days of the preapplication
conference
Hourly Rate Meeting (specific to LMC or project conditions, 1 hour minimum)
$120.00
Administrative Land Subdivision & Land Use Decisions (Type I & II)
Permit Fee
Design Review
$480.00
Director's Interpretation
$250.00
Temporary Use
$200.00
Zoning Certification
$120.00
Preliminary Short Plat Subdivision or Unit Lot Subdivision
$3,500.00
Lot Splitting
$600.00
Boundary Line Adjustment (BLA)
$600.00
Preliminary Subdivision
$3,850.00
Final
$2,869.00
Plat Alteration
$1,434.00
Short Term Vacation Rental
$240.00
Home Occupation
$240.00
Limited Home Occupation
$120.00
Preliminary Binding Site Plans (BSP)
$2,869.00
Type I, II& III Minor Modification
50% of current permit fee
Type I, II, III Major Modification
100% of current permit fee
Hearing Examiner and City Council Decisions (Type III & IV)
If an application requires a Hearing Examiner decision, a deposit of $2,500.00 will be required plus remaining balance of invoiced hearing cost.
Permit Type
Cottage Development
Development Agreement
Conditional Use Permits (CUP) (1)
Permit Fee
$1,000.00
$2,500.00
$2,869.00
Conditional Use Permit-Minor Modification
Conditional Use Permit-Major Modification (1)
Conditional Use Permit-Shoreline (1)
Plats Preliminary (PPLAT) (1)
$717.00
$1,434.00
$2,869.00
$4,565.00 + $100.00 per lot
Preliminary Amendment - Minor Type II
Preliminary Amendment - Major Type III(1)
Final
Final Alteration(1)
Public Facilities Master Plan
Legal Lot Determination
$1,565.00
$2,680.00
$2,869.00
$1,565.00
$2,869.00
$720.00
57
Fee Type
Fee Amount
C. Development Fees (continued)
Variances If an application requires a Hearing Examiner decision, fees will be assessed (1)
Critical Area/Engineering/Shoreline/Zoning
Permit Fee
Variance Type I
Variance Type II
Variance Type III (1)
Engineering Variance Type IV
Appeals & Reconsiderations
If an application requires a Hearing Examiner decision, Fees will be assessed (1)
$520.00
$780.00
$1,565.00
$960.00
Reconsideration of a Decision of the Hearing Examiner (1)
Appeal of the Administrative Officer's Decision(1)
Appeal of SEPA Determination(1)
Requests for Amendments to Regulations
If an application requires a Hearing Examiner decision, Fees will be assessed (1)
Amendments to the Comprehensive Plan & other related policy documents
Amendments to Development Regulations
Amendments to the Shoreline Master Program
Site-Specific Rezone
Small Wireless Facilities Fees
Small Wireless Franchise Fee Deposit. Requires a deposit with Small Wireless franchise application. The
deposit is intended to cover all administrative expenses incurred by the City (including staff/consultant
related time) associated with the review of each franchise application and associated franchise
negotiations. Additional fees may apply if additional staff/consultant related time is necessary. Any
application fee deposit monies not used for administrative expenses associated with the review of each
franchise application and franchise negotiation will be returned to the applicant following the approval or
denial of the franchise by the City Council. This administrative fee excludes normal permit fees required for
work within the City Rights-of-way. City personnel will be tracking all hours expended for each Small
Wireless application review and franchise negotiation. This deposit may also be applied to administrative
costs associated with negotiate a Master License Agreement for Small Wireless Facilities on City Facilities.
Permit Fee
$391.00 plus hearings examiner deposit
$587.00 plus hearings examiner deposit
$587.00 plus hearings examiner deposit
Permit Fee
$2,740.00
$3,391,.00
$4,173.00
$4,043.00
Permit Fee
$5,200.00 Deposit
Small Wireless Facilities Fees (per facility)
Small Wireless Facility Annual ROW Access Fee (in lieu of ROW permits)
Small Wireless Facility Pole Attachment Fee ("Rent" per facility on City facilities) - This fee is prorated based
on the number of days covered from Rent Commencement Date to December 31.
Permit Fee
$280.00
$280.00
Small Wireless Facility Pole Replacement Fee (per replaced pole)
$280.00
58
Fee Type
C. Development Fees (continued)
Significant Tree Removal Permit
Note:
1. All fees subject to technology fee surcharge, rounded to the nearest whole number.
2. Tree removal permit is separate from any SEPA application fee and related mitigation.
3. For subarea plans, the tree removal fee is charged based on the underlying zoning.
Off-Site Tree Replacement Permit, three (3)-inch
(when trees are not being replaced onsite)
Removal of trees, all types and species, in association with rights of-way and/or utility easements
Permit to Establish a Heritage Tree Designation
Permit to Remove Heritage Tree Designation
Revisions to Issued Tree Permits
Tree Removal Permit - Single Family & Mixed Residential Zoned Lots
Zoned lots less than 10,000 square feet in size and:
- No Garry oaks located thereon;
- Lot not a part of a shoreline setback; and
- Lot not located in a critical area.
Zoned lots less than 10,000 square feet in size and:
- With one (1) or more Garry oaks located thereon; and/or
- Lot within a shoreline setback; and/or
- Lot located within a critical area.
Zoned lots greater than 10,000 square feet in size.
Zoned lots greater than 10,000 square feet in size and:
- One (1) or more Garry oaks is located thereon; and/or
- Lot is located in a shoreline setback; and/or
- Lot is located in a critical area.
Tree Removal Permit - Other Zones
● Lots not within cri cal areas and/or shoreline setback,
and/or with no Garry oak trees.
Fee Amount
Permit Fee
$588.00 for each replacement tree.
No permit required; public agency, and/or
utility is required to provide notification to
the City.
Permit required, $250.00
Permit required, $250.00
$120.00
Permit Fee
No permit required.
Permit required, $150.00
Permit required, $150.00
Permit required, $150.00
Permit Fee
Permit required, $150.00
● Lots within cri cal areas, shoreline setback,
and/or with Garry oak tree(s).
Permit required, $250.00
OSR1 zoning district
OSR2 zoning district.
P/1 zoning district.
Permit is required because the proposed code may require replacement trees.
Tree Emergency Removal Permit
● Single family zoned lots
● All other zoned proper es located in the City of Lakewood.
Annexation Petitions
Notice of Intent to Commence Annexation
Petition to Annex
Permit required, but no fee.
Permit required, $375.00
Permit required, $150.00
Permit required, $150.00
Permit Fee
Permit required, $150.00
Permit required, $150.00
Permit Fee
$400.00
$3,260.00
59
Fee Type
D. PARKS AND RECREATION PROGRAMS (Facility/Use)
Parks, Recreation & Community Services
Special Use Permit*
Events
Street Festivals and Major events
Event Deposit
Event and Facility Staff
Additional event fees and services may include permit fee + extra costs associated with event
(garbage, staff support, notification, sanitation, security, camping, etc.)
Alcohol Permit Fee ** (must be purchased in addition to a special use permit)
Small events
Large events
Major events
** Special conditions apply
Facility Use Cancellation/Reschedule/Refund
Administrative Fee
Less than 30 days prior to use
31-60 days prior to use
More than 61 days prior to use
Boat Launch
Per launch (Credit/Debit Cards Only)
Resident Season Pass
Overnight Pass
Commercial Pass
Outdoor Market Vendors
Regular Stall 10x10
Regular Stall 10x 20 or Food Trucks
Regular Stall 10x30
Vendor Application Fee
Fee Amount
$250.00 - $500.00
$2,000.00 - $5,000.00
50% of event permit fee
$50.00/hour
Market rate + 15%
$200.00
$500.00
$1,000.00
$25.00 (non-refundable)
(0%) 100% retained by City
(50% refunded) 50% retained by City
(75% refunded) 25% retained by City
$15.00
$150.00 plus tax
$50.00/night
$500.00
Daily Rate
$50.00
$100.00
$125.00
$30.00 - $40.00
60
Fee Type
D. PARKS AND RECREATION PROGRAMS (Facility/Use) - continued
Special Events
Special Event Vendors – 5,000 – 7,000 attendees
Regular Stall 10x10
Regular Stall 10x 20 or Food Trucks
Regular Stall 10x30
Food Vendor up to '15
Food Truck 16 - 30"
Non - Profit 10 x 10
Non - Profit 10 x 20
Non - Profit 10 x 30
Special Event Vendors – 7,000 – 12,000 attendees
Regular Stall 10x10
Regular Stall 10x 20 or Food Trucks
Regular Stall 10x30
Food Vendor up to '15
Food Truck 16 - 30"
Non - Profit 10 x 10
Non - Profit 10 x 20
Non - Profit 10 x 30
Special Event Vendors - SummerFEST
Regular Stall 10x10
Regular Stall 10x 20 or Food Trucks
Regular Stall 10x30
Food Vendor up to '15
Food Truck 16 - 30"
Non - Profit 10 x 10
Non - Profit 10 x 20
Non - Profit 10 x 30
Special Event Vendors
Application Fee
Application Fee - Vendors
Application FEE - Food
Neighborhood Parks
Neighborhood Field use
Fee Amount
Daily Rate
$50.00
$75.00
$100.00
$75.00
$100.00
$30.00
$60.00
$90.00
$75.00
$125.00
$175.00
$125.00
$175.00
$50.00
$100.00
$150.00
$150.00
$225.00
$350.00
$225.00
$350.00
$75.00
$150.00
$225.00
$30.00 - $40.00
$30.00
$40.00
$20.00 per hr (no prep);
$50.00 per game fee (2.5 hrs. and one prep
per day)
61
Fee Type
D. PARKS AND RECREATION PROGRAMS (Facility/Use) - continued
Picnic Shelters
Premium Picnic Shelters-per day, year round (Fort Steilacoom Park/American Lake)
May require a special use permit.
Community Picnic Shelters - per day, year round (Wards Lake, Harry Todd, Springbrook)
May require a special use permit.
Pavilion
Hourly Rate (4 hour minimum)
Additional Hourly fee if over 8 hours, before/after operational hours or contracted hours.
Deposit (*refundable)
Custodial Charge
*Additional rates may be charged for repairs or additional cleaning based on use of the facility.
Fort Steilacoom Fields (Adult and Competitive/Elite League and Tournaments)
Soccer Field Use Fees
- 1 Field
- 2 Fields
- 3 Fields
Field preparation (Soccer)
Single Soccer Field (no preparation)
Youth Soccer League Fees
Youth soccer teams with agreements to utilize city fields for league (not tournament, or
elite/select) for Lakewood youth; Organizer pays a seasonal fee for practice field
reservation and season/game day field prep. Saturday game and mid-week practice
space allocation.
Twelve (12) week game session - all fields.
Baseball Field (Fields 2-4) with turf Infields per field, per day
- 1 Field
- 2 Fields
- 3 Fields
Turf Field Hourly rate (Monday- Friday ) 2 hour minimum
Mound Change
Home Baseball Field Complex (Field 1)
Home Field -per day
Home Field - hourly rate (Monday- Friday ) (2 hour minimum)
Lights
Scoreboard
Facility Staff
Batting Cage
Tournament Deposit and Cancellation Fees
- Nonrefundable tournament reservation fee
not go towards
tournament
fees)
- (does
Tournament
Deposit (will
go towards
tournament fees)
- Tournament cancelled less than 30 days prior
- Tournament cancelled 31-60 days prior
Youth Baseball Fees
Youth baseball teams with agreements to utilize city fields for league (not tournament,
or elite/select) for Lakewood youth, pay a per practice/game field reservation fee. Field
availability mayy vary and field prep fees apply.
Fee Amount
$250.00
$125.00
$150.00 per hour
$200.00 per hour
50% of rental cost
$200.00
$150.00
$200.00
$250.00
$50.00 per prep per field
$50.00 per 60 minutes
$225.00/day; $2,700 per season
$325.00
$600.00
$900.00
$50.00 per hour
$50.00
$600.00
$70.00
$25.00 per hour
$25.00 per hour
$50.00 per hour
$50.00 per hour
$100.00 per tournament
$100.00 per field
50% of deposit refunded
75% of deposit refunded
$50.00 per game fee
(2.5 hours) Fields 2-4 only (Mon-Fri)
62
Fee Type
D. PARKS AND RECREATION PROGRAMS (Facility/Use) - continued
Other Fees
Open Space:
Requires a special use permit.
Fee Amount
$100.00 - $200.00
Garden Plot Site
$20.00 - $25.00
Non-Refundable Vendor Application Fee
$30.00 - $40.00
Advertising Banner
Subject to sponsorship agreement.
Concessions Rights
$25.00 - $50.00 per day
Additional Staff Fee
$50.00 per hour
Parking, camping and other revenue collected by renter for event
15% of gross revenue
Hourly rate charged for repairs or additional cleaning after events/permitted uses.
$100.00 per hour
Neighborhood Shelters (Active, Wards, Springbrook Parks)
May require a special use permit.
$80.00 per day
McGavick Center Facility Use/Rental
Non-profit organizations may rent the entire facility for a flat fee of $2,000.00. The City's available days for rental/use are limited in number
each year.
E. ANIMAL CONTROL LICENSING FEES
Police
The annual license fees for the ownership, keeping, or having control of dogs and/or cats in the City shall be as follows:
- Dogs (altered)
$20.00
- Dogs (unaltered)
$55.00
- Cats (altered)
$12.00
- Cats (unaltered)
$55.00
Reduced rates for physically disabled and senior citizens, 65 years of age or older:
- Dogs (altered)
$10.00
- Dogs (unaltered)
$30.00
- Cats (altered)
$4.00
- Cats (unaltered)
$30.00
Animals exempted from payment of fee - Guide Dog or Service Animal (with proof)
No Fee
In order to receive the fee advantage for altered dogs and cats, an individual must provide either proof of alteration from a licensed veterinarian or a
written statement from a licensed veterinarian that the spay/neuter procedure would be harmful to the animal.
F. BURGLAR/SECURITY ALARM PERMIT FEES
Police
The fee for burglar/security alarm systems operating within the City of Lakewood as defined in Chapter 9A.13 of the Lakewood Municipal Code are as
follows:
Annual Permit Fee
- for Senior Citizens or Physically Disabled
General False Alarm Fee
Robbery False Alarm Fee
Supplemental False Alarm Fee for Unregistered Alarm
Late Fee if False Alarm Fee is not paid in 30 days of invoice
Appeal Fee (refundable if fee is overturned)
Alarm Company Fee for Failure to Verify Alarm Signal
Alarm Company Fee for false statements concerning the inspection
of an alarm site or alarm performance
$24.00
$12.00
$100.00 each incident
$200.00 each incident
$100.00 each incident
$25.00
$50.00
$100.00
$200.00
Failure to comply and provide customer lists to Alarm Administrator
$25.00 per working day
(after the initial 30-day
notice expires, i.e. day 31)
Failure to renew (assessed the Alarm Agreement Holding Company)
Failure to obtain an alarm permit from the Police alarm Administrator
$100.00
$10.00 per each registered alarm user in City,
with maximum of $100.00
Reinstatement fee for unregistered alarm installation company or unregistered company
Greater of 100.00 or $10.00 per alarm user
of letters that have been sent.
63
2027 Permit Fee Update
Fee changes, cost recovery & how Lakewood compares
City Council Study Session | November 9, 2026
Jeff Rimack, Director
Planning & Public Works
64
APPROACH
Three goals shaped the 2027 draft
Precision
Fairness
Clarity
Fees base on actual staff time at
the adopted $120/hour rate.
Charge for work staff already do
today but that has no fee in current
schedule.
Remove fees that are obsolete or
double-counted and fix confusing
labels and references.
Example: pre-app conference rise
reflects average 8 hours of logged
review.
Example: legal lot determinations,
expired permit reactivation, historic
nominations, post-issuance revisions.
Example: drop the repealed MFTE
extension fee and the unused annual
oversize load permit.
65
Cost Recovery
Permitting program cost recovery model.
66
COST RECOVERY
|
RATE METHODOLOGY
How the hourly rate is calculated
Step 1: the actual cost of one hour of permit work
STAFFING
PERMIT HOURS
COST PER HOUR
ADOPTED RATE
19.75 FTE
23,010
$116.28
$120
Equivalence for total time focused
on permit services
÷
Hours a year that permit-funded
FTE spend on permits
=
What one hour of permit review or
inspection actually costs
→
Set by Resolution 2025-14; $3.72
above 2027 cost
Staff cost ÷ Permit hours = Cost per hour. Software is paid separately by the 4% technology fee. 2027 basis: 2026 costs plus 3.6% COLA.
Step 2: how a fee is built from the rate
Permit Fee = staff hours × $120
Plus the $90 base fee and 4% technology fee at payment.
Example: a pre-application conference takes about 8 staff hours.
8 hours × $120 = $960
Why 23,010 hours, not 41,000
A full-time position is paid for 2,080 hours a year. About 1,180 of those go to
permit work.
The rest is leave, training, administration and General Fund work, such as
public questions and code enforcement. Those hours are not charged to
applicants.
67
COST RECOVERY
|
HOW PERMIT FEES WORK
Permit services are designed to pay for themselves
PERMIT SERVICES
GENERAL FUND OBLIGATIONS
100%
Public services we cannot charge for
cost recovery model
Applicants pay for the review and inspection of their project
1
Fees are set from staff hours at the adopted $120 rate
2
3
Public inquiries Counter, phone and email questions not tied to a
permit
Code enforcement Complaint response and compliance follow-up
Fees cover the full cost of permit staff
19.75 permit-funded positions; software is paid by the separate 4%
technology fee
No General Fund money supports private development
Taxpayers are not asked to pay for a private project’s review
Long-range planning Comprehensive plan and code updates
Council and public support Commissions, public records and
community requests
Wher e that leaves us
Permit fees recovered about 91% of permit staff cost thus far in 2026. Staff time spent on public
obligations earns no fee, so the program has to watch that its fees keep pace with its costs.
68
2026 Fee Enhancements
Permitting program cost recovery model.
69
OVERVIEW
The 2027 update at a glance
12
new fees
Mostly for services staff already provide with no
fee today
2×
Lowest
pre-app conference
total cost for a new home
$480 → $960, matching the 8+ staff hours each
one takes
Of 9 jurisdictions once impact fees are counted
Bottom li ne
Permit fees are meant to cover the program's cost, and 2026 revenue YTD is running at 91% of it. The
2027 changes are about precision, fairness between permit types, and cost recovery for staff time on
permits.
70
WHAT’S CHANGING
|
NEW FEES
New fees, mostly for work staff already perform
$680 / $1,200
$120 – $720
ROW encroachment
permit
Revisions to issued
permits
Set up ahead of 2027 code
changes; not adopted yet
· Tree $120
· ROW $360
· Site Dev $240 res. / $720 comm.
$600
$600
Lot splitting
Legal lot determination
New two-lot subdivision option
under state law
3–5 requests a year, ~6 hours each,
no fee today
↻
$120/hr basis
$960
$240/hr
Engineering variance
Revisions-Expedited review
New Type IV process under Ord.
846 (~8 hours)
Optional, for post-issuance revisions
and deferred submittals
$600 / $960
Historic nomination /
designation
Staff review time, report
generation, and Public Hearing
attendance.
$120
Certificate of Occupancy
Change of owner or business
name only; reflects simple review
Permit reactivation
New fee for expired permits; charge increases with time expired, based on staff effort.
71
WHAT’S CHANGING
|
ADJUSTMENTS & CLEANUP
Adjusted, removed and clarified
Adjusted
Removed
Minor plan revisions
MFTE certificate extension ($625)
$92 → $120/hour before issuance,
matching staff billing rate that changed
in 2025
Extension repealed by Ordinance 832 in
2025
Mechanical permits
Annual oversize load permit
($680)
$90 base fee now applies, like all other
permit types since 2025
Pre-Application Conference
$90 base fee now applies, like all other
permit types since 2025
Not issued; trips need specific dates
Clarified
Hearing Examiner deposit
Already required; stated clearly on
appeals and reconsiderations
Code references
Shoreline exemption, SEPA and
Reasonable Use Exemption wording
matches LMC and state law
Trade permit issuance ($34 / $12)
Mechanical and plumbing; already
covered by the base fee
72
WHAT’S CHANGING
|
REVENUE EFFECT
The 2027 draft improves fairness, not the bottom line
Change
Yearly effect
Pre-application conference, $480 → $960
+$23K
Minor revisions before issuance, $92 → $120/hr
+$11K
Legal lot, historic and site development revisions
+$7K
+$41K
net new revenue a year, against a $327K gap
in 2027
Recovery rises to about 89%
Reactivation, lot split, variance, gas piping, expedited (new)
Net change in yearly revenue
Not yet estimated
≈ +$41K
Estimated from Camino time logs (Aug 2025–Jun 2026) and Q3 2026 payment lines, annualized. Items without volume
data are not counted.
87.8% in 2027 without the draft, 89.3% with it
The draft is about fairness
Charges for work staff already do; removes double
charges
The gap needs a rate decision
Options follow the peer comparison
73
Fee Comparisons
Lakewood vs. peer jurisdictions.
74
REGIONAL COMPARISON
|
COMMERCIAL TENANT IMPROVEMENTS
Commercial TI fees: Lakewood is among the lowest of 9
Minor TI · $50K, non-structural
Pierce Co.
Major TI · $250K, structural
Pierce Co.
$948
Thurston Co.
$1,107
Thurston Co.
Kitsap Co.
$1,130
Lakewood
Lakewood
Gig Harbor
Gig Harbor
$1,328
Kitsap Co.
$1,502
Lacey
Federal Way
$2,236
$2,702
$3,069
$3,865
$4,468
$5,651
$7,126
Tacoma
$2,492
Tacoma
$7,260
Federal Way
$2,527
Lacey
$7,280
King Co.
$3,371
King Co.
4th lowest for minor TIs
3rd lowest for major TIs
$1,328 vs. $1,869 peer median; 29% lower
$3,865 vs. $6,389 peer median; 40% lower
$9,416
75
REGIONAL COMPARISON
|
HIGH-VOLUME PERMITS
CUP, shoreline and remodel fees: Lakewood sits below the
median
Conditional use permit
Shoreline permit (SFR)
3rd lowest of 9 · $4,000 vs. $5,250 peer median, 24% lower
Tied lowest of 9 · $3,000 vs. $4,220 peer median, 29% lower
Lacey
$3,067
Gig Harbor
$3,500
Lakewood
$3,000
Gig Harbor
$3,000
Lakewood
$4,000
Thurston Co.
$3,085
Thurston Co.
$4,200
Lacey
$3,334
Federal Way
Federal Way
$5,000
King Co.
Kitsap Co.
$5,500
Tacoma
$6,650
Kitsap Co.
$7,320
Pierce Co.
$9,787
$4,994
King Co.
$5,000
Tacoma
Residential remodel ($50K)
$520
Thurston Co.
$1,107
Kitsap Co.
$1,120
Lakewood
$1,820
Gig Harbor
$1,840
Lacey
$1,988
Tacoma
$2,037
Federal Way
$2,100
King Co.
$4,640
Pierce Co.
$7,980
Residential remodel ≈ $12K
4th lowest of 9 · $1,820 vs. $1,914 peer median, 5% lower
Pierce Co.
$3,800
≈ $22K
Small gap per permit, highest volume
a year below the peer
median on these three
permits
Conditional use permit ≈ $6K
About 7 a year
Shoreline permit ≈ $3K
$3,200
About 4 a year
76
REGIONAL COMPARISON
|
KEEPING PACE
Lakewood fees fall below the peer median
Lakewood fee as % of the median of 8 peers
Lakewood fee (TIs)
Lakewood fee
Gap to median
Est. annual gap
Major TI ($250K)
Minor TI ($50K)
60%
$106K
≈ $203K
$75K
a year below the peer
median
71%
89% from tenant improvements
Shoreline permit (SFR)
Conditional use permit
Residential remodel ($50K)
$3K
71%
$6K
76%
95%
$12K
8 of 8
peers compared adopted new
fee schedules since late 2025.
Lakewood’s valuation table is
unchanged since 2025.
8-peer median = 100%
Note: Median of 8 peers on 2026 schedules: Pierce Co., King Co., Kitsap Co., Thurston Co., Tacoma, Federal Way, Lacey, Gig Harbor. Puyallup excluded: its building fees use the 1997 UBC table
and bill review at $55/hr against its own $180/hr cost-of-service rate. TI rows compare building permit plus plan review for a $50K and $250K tenant improvement. Annual gap uses
Lakewood’s actual 2026 permit volumes (Camino, Q2–Q3 annualized).
77
Future Considerations
Considerations regarding future rate increases.
78
RATE SCENARIOS
|
$140 AND $150 PER HOUR
Raising the hourly rate: fees against the peer median
Major TI ($250K)
Minor TI ($50K)
Today $3,865 · peer median $6,389 · cost recovery $4,403
Today $1,328 · peer median $1,869 · cost recovery $1,513
Peer median
Peer median
$1,869
$6,389
$3,865
$4,509
Cost recovery
Cost recovery
$4,403
$1,513
$4,831
$1,328
$1,550
$1,660
$120/hr
$140/hr
$150/hr
$120/hr
$140/hr
$150/hr
$163K a year
$190K a year
$203K a year
$183K a year
$214K a year
$229K a year
today
+$27K
+$41K
today
+$31K
+$46K
Conditional use permit
Shoreline permit (SFR)
Today $4,000 · peer median $5,250 · cost recovery $4,557
Today $3,000 · peer median $4,220 · cost recovery $3,418
Peer median
Peer median
$5,250
$4,220
Cost recovery
Cost recovery
$4,557
$4,000
$4,667
$5,000
$3,418
$3,000
$3,500
$3,750
$120/hr
$140/hr
$150/hr
$120/hr
$140/hr
$150/hr
$21K a year
$24K a year
$26K a year
$8K a year
$10K a year
$10K a year
today
+$3K
+$5K
today
+$1K
+$2K
79
RATE SCENARIOS
|
$140 AND $150 PER HOUR
Raising the hourly rate: what each scenario brings in
Residential remodel ($50K)
Added revenue a year vs. today, by permit type
Today $1,820 · peer median $1,914 · cost recovery $2,073
Cost recovery
Permit type
$2,073
Peer median
$120 today
$140
$150
Major TI ($250K)
—
+$27K
+$41K
Minor TI ($50K)
—
+$31K
+$46K
Conditional use permit
—
+$3K
+$5K
Shoreline permit (SFR)
—
+$1K
+$2K
Residential remodel ($50K)
—
+$39K
+$58K
Total added
—
+$101K
+$152K
Still below peer median
$203K
$128K
$97K
Whole program vs. cost
($286K)
+$112K
+$312K
$1,914
$1,820
$2,123
$2,275
$120/hr
$140/hr
$150/hr
$232K a year
$270K a year
$290K a year
today
+$39K
+$58K
How to read these charts
Columns: Lakewood fee if the fee schedule moves with the hourly rate (today’s fee ×
new rate ÷ $120).
Blue dashed line: median of 8 peers.
Green dotted line: cost recovery, the fee at $136.70/hr, the rate that covers the
$2.68M 2027 permit staff cost (2026 plus 3.6% COLA) at the 2026 run rate. Software is
funded by the separate 4% technology fee.
Revenue: 2026 annualized volumes for each permit type, held flat.
Today’s gap to the peer median on these five permit types: ≈ $203K a year. Residential
remodel passes the median at $140, so it drops out of the remaining gap.
Whole program: projected 2026 revenue at each rate, including the 2027 draft fees, vs. the
$2.68M 2027 permit staff cost (2026 plus 3.6% COLA).
Hourly Rate: $120 vs. $160
Lakewood’s department-wide rate vs. the peer median
80
Path Forward
2026 fee proposal
81
OPTIONS FOR COUNCIL
Two paths: adjust the rate now, or check in after Q1 & Q2 2027
STAFF RECOMMENDATION
ADJUST NOW
ADJUST NOW
$120 /hr
$140 /hr
$150 /hr
Adopt the draft, revisit next fall
Covers 2027 cost
Cost recovery with a cushion
• Gap near $286K in 2027 with the 3.6%
COLA
• $112K above 2027 staff cost (104%)
• $312K above 2027 staff cost (112%)
• Fees rise about 17%
• Fees rise 25%
• TIs reach 71% and 83% of the peer median
• Gap to peer median on high-volume
permits: $203K → $97K
• New fees get a full year of data
• Rate set in the 2028 update if recovery
stays below 95%
Staf f recommendation
Adopt the 2027 draft at $120. Monitor permit volume and recovery rate in Q1 and Q2 of 2027. If recovery
remains below 95%, staff returns to adjust permit fees in June 2026 when new Building Valuation
Tables are released by ICC.
82
OPTIONS FOR COUNCIL
|
STAFF RECOMMENDATION
Why holding at $120 for 2027
The rate already covers the hour
$120 billed vs. $116.28 actual staff cost per hour
in 2027. The gap is unbilled time, about 15% of
staff hours, not the price.
Small business and vacant
storefronts
Tenant improvements fill empty space. Tenants
budget months ahead; a year’s notice protects
projects already priced.
2026 data is still settling
First year with the technology fee treated as
dedicated and pass-throughs split out. Part of
the Q3 drop is accounting, not demand.
Fairness fixes first
The 2027 draft charges for work staff already do
and removes double charges. Let those
changes show their effect on their own.
Housing affordability
A 17–25% increase adds to every new unit, ADU
and remodel. A future increase can be paired
with relief for affordable housing.
Council keeps control
Quarterly cost recovery reports in 2027. Council
can move sooner if early 2027 results fall below
2026.
The tr igger
If 2027 cost recovery stays below 95%, staff brings $140 or $150 to Council for Q3 adjustment.
83
NEXT STEPS
Path forward
Study session
November 9, 2026
Finalize draft
Confirm pending items
Adopt resolution
November 16, 2026
For future fee considerations/monitoring
Effective
January 1, 2027
Questions &
discussion
Resubmittal fee at 3rd review cycle
$120 per cycle for five permit types where 23–38% need 3+ cycles
ROW processing
Small recurring gaps worth revisiting with a full year of data
SEPA and site development fees
Review against actual staff time
Commercial tenant improvement fees
Minor and major TIs run 29–40% below the peer median
84
REGIONAL COMPARISON
|
TOTAL COST
With impact fees counted, Lakewood is the lowest of 9
Lakewood
64% lower
Lacey
$6,169 vs. $17,269 peer average total for a
single new home
Tacoma
Thurston Co.
Gig Harbor
Lakewood: no impact fees
No school, park or road impact fees
Kitsap Co.
Pierce Co.
All 8 peers: school + park
6 of 8 also charge a road impact fee
Federal Way
King Co.
Highest: King Co. $25,345
$0
$5,000
Permit fees
$10,000
School impact fee
$15,000
Park impact fee
$20,000
$25,000
Over 4× Lakewood’s total
Road impact fee
85
2027 PRCS Fees & Charges
Fee changes, cost recovery & how Lakewood compares
City Council Study Session | November 9, 2026
Roxanne Miles, Director
Parks, Recreation & Community Services
86
APPROACH
Three goals shaped the 2027 draft
Completeness
Fairness
Consistency
Recognize and resolving missing
categories of fees and charges
Ensure fees align with the adopted
Cost Recovery standard that
recovers fees for private use of
public resources
Build consistency across similar
categories of fees (ie youth sport
providers, vendors, etc.)
Example: sponsorship, program and
other fees are commonly charged in
the industry and weren’t detailed in
prior versions
Example: Cost Recovery requires
private gatherings and for-profit uses
to cover costs
Example: soccer and baseball
approaches were different applications
of community benefit pricing
87
Cost Recovery
Parks & Recreation cost recovery model.
88
COST RECOVERY
|
RATE METHODOLOGY
45% Cost Recovery Requirement
Legacy Plan Program Fees and Cost Recovery (5.7)
Not all programs cost recover. The more highly individual or exclusive a service is, and the more it can be found in the marketplace, the more likely it is that it will cost recover, up to
or beyond 100%. Facility rentals for these types of use return resources to cover costs of the high community benefit programs and services, like free public access to parks and
special events.
$120
Exhibit 5-7: City Program Cost Recovery Matrix
City Financial Support
–
$
$$
$$$
Community Benefit
Highly Individual
Mostly Individual
Mostly Community
Highly Community
Cost Recovery
Category
High
Medium
Medium Low
Free
Cost Recovery Rate
75% to 100%
40% to 75%
0% to 40%
0%
Program Types
Direct service programs
offered for target
populations that require
Private Rentals
individual registrations.
Premier Events
Specialized recreation
Participant share can be
programs
Adult Wellness
covered or reduced by
Public resources used
Vendor supported
grants, sponsorship, or
for private individual use
community events
partnership.
or events
Rentals for youth
leagues and partnered
programming.
Park access
Interpretative signage
and public art
Drop in activities
Community events
(free)
89
WHAT’S CHANGING
|
ADJUSTMENTS & CLEANUP
Permit & Use Fees
Event Permit
Added 501-1,000 attendee
category vs. only over 1,000
attendees
Exceeds site ability to absorb impacts
without disruption to other users
Admin Fees
Increase administrative fee for
cancellation, refund and
reschedule given the demand on
staff time
Resident Pass
$25 (1/2 hour rate) vs. $10
Eliminated – Pay a per launch fee This is
consistent with other jurisdictions that
do not subsidize/discount non-resident
benefits.
Trade permit issuance ($34 / $12)
Better recognizes that for-profit use
requires compensation to the public
system. $500 vs. $250
Recognizes revenue being generated
at/from public facilities
Staff time increase recognizes the
increase in wages and benefits.
Boat Launch
Mechanical and plumbing; already
covered by the base fee
Assumes 10 launches; $150 vs. $125.
Non-Resident Pass
Commercial Pass
90
WHAT’S CHANGING
|
ADJUSTMENTS & CLEANUP
Permit & Use Fees
Vendor
Application Fee
Activate an existing fee with
opportunity to review and reduce
burden on vendors and staff
through one-time annual set up
fee.
One Day Vendor
Market Fee
City Event Vendor
Market Fees
Through market review,
Lakewood’s fees were 60-100%
lower than other municipalities;
fees were not recovering staff
time to process, place and
support vendors.
Based on One Day Vendor
Market Base and Established by
Duration of the Event, Expected
Attendance and Type of Vendor.
$30-$40
Added pricing variation based on food
truck size
While increased, we are still about 80% of
most other jurisdictions
Newly itemized in the fees in charges
Builds consistency and transparency
Recognizes the revenue potential of the
vendor
Aligns with approaches of other
jurisdictions in Pierce County
91
WHAT’S CHANGING
|
ADJUSTMENTS & CLEANUP
Permit & Use Fees
Picnic Shelter
Fees
Moved from two to three
categories that better supports
the variation in size, amenities
and demand for various shelters.
Pavilion Pricing
Market Comparison showed we
could increase demand with a
lower hourly rate, given the 4hour minimum and custodial
charge.
Premium increased from $225 - $250
Defines difference between the $80/$125
shelters that were previously grouped
together.
$150 per hour vs $200 per hour is still all
inclusive of staffing and use charges.
Sport Field Fees
Single Turf Baseball Field
increase to align with other allweather surface demand and
maintenance requirements
$325 vs. $300 per day.
Parity in soccer and baseball
youth sport partnership pricing
for practice and game blocks,
resulting in the same per season
charges.
Adjusted to align field use / field prep
distinction and remove the per team for
soccer.
92
WHAT’S CHANGING
|
ADJUSTMENTS & CLEANUP
Service, Program and Sponsorship Fees
Sponsorship Fees
Programs
Recognizes the structured
framework associated with
sponsorship fees and benefits
and the right/authorization to
collect.
Program, camp, services, garden
plots. Recognizes any pay to play
requirements associated with
the adopted cost recovery fee
philosophy.
Sponsorships are not charitable
donations; they are fees paid for
marketing and access to participants.
Calculated individually for each program
or service, audience and market.
Rights
Includes garden plot assignment
fees
Includes concession rights for
the collection of revenues on
public property outside of a
vendor, special use or other
agreement.
Any advertising rights would be limited
to and associated with a sponsorship
agreement.
93
WHAT’S CHANGING
|
REVENUE EFFECT
The 2027 changes will likely only incrementally increase revenue
Change
Yearly effect
Boat Launch
+$5k
Vendor Fee Restructuring (gain in efficiency of processing)
+$8K
Picnic Shelter & Pavilion Rentals (based on increase to
inventory)
+$2k
Sponsorship (based on structured packages)
$15k
Net change in yearly revenue
≈ +$30K
+$30K
net new revenue assuming all other revenues
levels for sport fields, programs hold even.
Recovery is primarily accomplished
through facility fees and charges, vendor
fees and sponsorships.
Revenue Requirement for Fort
Steilacoom Park
- 2026
- 2027
- 2028
Revenue Requirement for Other Parks
-2026
-2027
-2028
94
Fee Comparisons
Lakewood vs. peer jurisdictions.
95
REGIONAL COMPARISON
|
ATHLETICS
Sport Complex Sport Fields
Non-Complex Fields by Hour
(lining and prep additional)
Per Game Rate by Field Type
Lakewood - Full Day
$325
Lakewood - Grass Prep
$50
Lakewood - Youth Turf-In
$50
Tacoma - Heidelberg
$250
Tacoma - MP Turf
Lakewood
$85
Tacoma - Grass
$35
Lacey - MP Turf Lights
Tacoma
$82
Lacey - MP Turf
$57
Lacey - Standard
$20
$30
Lacey
$38
$38
Puyallup - MP Turf
Puyallup
$70
Puyallup - Standard
$35
$50
0
100
Lakewood has all day field rate, with by
game allowances for youth league
programs
200
300
400
Turf fields have lowest rain out, more
games played, and require different
grooming to maintain field integrity
Local Park fields are ‘drop in’ and practice
ready but not game ready. Charges for
seasonal prep or lining apply
96
REGIONAL COMPARISON
|
SPECIAL EVENT/USE PERMITS
Special Use Permits
Use Permit - Based on Event Size
Lakewood - 3
$2,000
Lakewood - 2
$1,000
Lakewood - 1
$250
Puyallup - 2
$300
Puyallup - 1
Lakewood doesn’t charge additional
concessionaire fees when special use
permit allows for vendors, parking fee
collection, etc. but does use sliding scale
for permit fees based on impact and
financial gain under the permit.
$150
Tacoma - 5
$1,875
Tacoma - 4
All Permit Fees are a ‘base’ fee with
additional requirements on the renter for
restrooms, trash, staffing, security, etc.
Where fees are lower, often additional
requirements must be met.
$1,250
Tacoma - 3
$700
Tacoma - 2
In general pricing increases as
expected attendance increases,
with pricing over $1,000 for events
over 1,001 attendees.
$400
Tacoma -1
$250
0
500
1000
1500
2000
2500
97
REGIONAL COMPARISON
|
PICNIC SHELTERS / PAVILION
Picnic Shelters
Indoor Spaces by Hour
Shelter Rentals
Lacey - Small/Mid
$100
Lacey - Large
Cross Park - Banquet
$100
Lacey Banquet Rm
$100
$200
Puyallup - Small
$60
Puyallup - Mid/Services
$140
Tacoma - Med/Services
$125
Lakewood - Pavilion
Tacoma - Premium
$415
Lakewood - Small/No Services
Puyallup - Pavilion
$150
$300
$80
Lakewood - Med/Services
Tacoma - Pagoda
$125
Lakewood - Large/Premium
$385
$225
0
100
200
Various policies govern picnic shelters.
Lacey allows for half day rentals and
Puyallup has apprx 10% discount for
residents
300
400
500
Various policies govern indoor banquet
and event spaces; Amenities, aesthetics,
add-ons and availability drive pricing.
Minimum hours, cleaning fees and
dedicated parking all factor into rental
decisions
98
NEXT STEPS
Path forward
Study session
November 9, 2026
Finalize draft
Confirm pending items
Adopt resolution
November 16, 2026
Effective
January 1, 2027
Our Goals
Questions &
discussion
Be Affordable For Residents and Local Businesses
Attract Consistent Usage for Return on Public Investment
Honor Cost Recovery Philosophy and Legal Restrictions on the Gifting of Public
Funds
Maintain our Market Advantage and Sustain Community Access
99
To:
Mayor and City Councilmembers
From:
Tho Kraus, Deputy City Manager
Through: Doug Russell, City Manager
Date:
November 9, 2026
Subject: Review of Credit and Debit Card Fee Resolution
BACKGROUND
The City of Lakewood accepts payments for a variety of services and charges, including permits,
assessments, inspection fees, recreation programs, and other municipal services. To promote
accessibility, efficiency, and convenience for the public, the City offers multiple payment methods,
including credit and debit card transactions.
While electronic payment options provide convenience to customers, credit and debit card
transactions result in processing fees and related transaction expenses to the City. These costs are
currently borne by the City.
The proposed resolution would authorize the City to implement a 2.90% service fee on eligible credit
and debit card transactions to recover associated payment processing costs to the extent permitted
by applicable law and payment processing requirements.
NEXT STEPS
Adopt Credit and Debit Card Fee Resolution – November 16, 2026
ATTACHMENTS
Draft Credit and Debit Card Fee Resolution
100
DRAFT RESOLUTION NO. 2026-12
A RESOLUTION of the City Council of the City of Lakewood,
Washington, authorizing a credit and debit card service fee for
certain payments made to the City.
WHEREAS, the City of Lakewood accepts payments for permits, assessments,
inspection fees, and other services; and
WHEREAS, the City offers various payment methods, including credit and debit card
payments, to promote accessibility, efficiency, and convenience for the public; and
WHEREAS, accepting credit card transactions results in costs to the City, including
payment processing fees and related transactions expenses; and
WHEREAS, the City Council desires to recover eligible processing cost to the extent
permitted by applicable law.
NOW, THEREFORE, THE CITY COUNCIL OF THE CITY OF LAKEWOOD, WASHINGTON,
HEREBY RESOLVES, as follows:
Section 1. Authorization of Fee. The City is authorized to assess a 2.90% service fee
on eligible credit and debit card transactions, subject to applicable law, payment card
network requirements and contractual requirements with payment processors.
Eligible transactions include rental housing safety inspection fees, sewer assessments,
lake management districts, and development service permits, recreation programs, and
other services and charges.
No fee shall be assessed on a transaction for which the fee is prohibited by applicable law,
payment card network rules, or the City's agreements with payment processors. The fee
shall not exceed applicable legal limits or any other applicable restriction.
Section 2. Administrative Implementation. The Deputy City Manager or designee is
authorized to establish and implement procedures for fee calculation, collection,
accounting, disclosure, and compliance. The fee shall not exceed applicable legal limits.
Section 3. Disclosure and Payment Options. The City shall disclose applicable fees
before payment is completed and provide alternative payment methods where required by law.
Section 4. Accounting. Fees collected under this Resolution shall be accounted for
in accordance with applicable law.
This Resolution shall be in full force and effect upon passage and signature hereon.
PASSED by the City Council this 16th day of November, 2026.
101
CITY OF LAKEWOOD
__________________________________
Paul Bocchi, Mayor
Attest:
_______________________________
Briana Schumacher, City Clerk
Approved as to form:
__________________________________
Heidi Ann Wachter, City Attorney
102
To:
Mayor and City Councilmembers
From:
Tho Kraus, Deputy City Manager
Through: Doug Russell, City Manager
Date:
November 2, 2026
Subject: Review of 2027/2028 Proposed Biennial Budget
Background
Per Washington state law, the City Council must adopt the 2027/2028 Biennial Budget no later than
December 31, 2026. Additionally, a public hearing on the proposed biennial budget is required in
connection with the budget process. The schedule of open public meetings held and upcoming to review
the proposed 2027/2028 biennial budget is as follows:
October 5, 2026
City Manager presentation of the Proposed 2027/2028 Biennial Budget
October 7, 2026
Department Budget Presentations:
o City Council
o City Manager
o Parks, Recreation & Community Services
o Police
o Legal
October 14, 2026
Department Budget Presentations:
o Municipal Court
o Human Resources
o Planning & Public Works
o Administrative Services
October 19, 2026
Review of 2027 Property Tax Levy
Review of 2026 Year-End Budget Adjustment
103
November 2, 2026
Public Hearing on 2027/2028 Proposed Biennial Budget
Public Hearing on 2027 Property Tax Levy
Public Hearing on 2026 Year-End Budget Adjustment
November 9, 2026
Review 2027/2028 Proposed Biennial Budget
Review of 2025 Human Services Funding Recommendations (continued)
Review of 2027 Lodging Tax Funding Recommendations
Review of 2027 Fee Schedule Amendments
Review of Resolution for Service/Convenience Fee for Credit Card Acceptance
November 16, 2026
Adoption of 2027/2028 Biennial Budget
Adoption of 2027 Property Tax Levy Ordinance
Adoption of 2026 Year-End Budget Adjustment
Adoption of 2027/2028 Human Services Funding
Adoption of 2027 Lodging Tax Funding
Adoption of 2027 Fee Schedule Amendments
Adoption of Resolution Authorizing Service/Convenience Fee for Credit Card Acceptance
The ORIGINAL 2027/2028 Proposed Biennial Budget may be viewed at:
Biennial Budget - City of Lakewood
104
Changes to the ORIGINAL 2027/2028 Proposed Biennial Budget
The following are proposed changes to the City Manager’s original proposed budget:
1) Add National League of Cities.
Annual membership dues $6,745 per year, ongoing
Annual conference for all members of the City Council $22,400 per year, ongoing
Annual conference for City Manager $3,200 per year, ongoing
2) Remove Bu alo Soldiers Museum Community Building Event Sponsorship of $1,000 per year,
ongoing.
3) Add professional services for Police Chief Recruitment of $40,000 in 2027, 1-time.
4) South Sound 911 one-time Reserves Distribution $240,280 (shown as expenditure reduction in
2027, actual distribution date to be determined, either in 2026 or 2027).
5) Net Police Vacancy Savings of $213,000 ($405,000 for 3.0 FTEs less accrual cash outs for 6 o icers
at $192,000).
6) Use opioid funds for Greater Lakes Co-responder program. The current balance and annual
revenues would fully fund the program through the next two biennial budget periods. After that,
general fund is anticipated to fund the di erence.
7) Remove financing of 11 police vehicle replacements totaling $1,090,100 in 2028 and purchase
outright from expenditure savings (estimated police position vacancy savings, use of opioid funding
for Greater Lakes co-responders).
8) Add service or card convenience fee revenue of $50,000 per year, ongoing.
9) Set aside any remaining ending fund balance at the end of 2028 to reduce parks capital projects
debt financing. This amounts to $181,763.
105
Revised Proposed 2027/2028 Biennial Budget
106
Position Inventory – No Change
The original proposed budget includes 213.50 FTEs and includes:
Addition of Parks Maintenance Worker 1.0 FTE
Elimination of Associate Attorneys 2.0 FTEs (replaced by contracted prosecution services)
Department
City Manager
City Manager
Communications Manager
Assistant to City Manager/Policy Analyst
Communications Coordinator
Program Coordinator - Neighborhood
Administrative Services
Deputy City Manager/Chief Financial Officer
Information Technology Manager
Assistant Finance Director
Finance Supervisor
IT Administrator
Finance Analyst
IT Analyst
IT Specialist
Payroll Technician
Finance Technician
Planning & Public Works
Planning & Public Works Director
Planning & Public Works Assistant Director
Capital Projects Division Manager
Economic Development Manager
Engineering Services Manager/City Engineer
Planning Division Manager
Civil Engineer
Associate Civil Engineer
Assistant Civil Engineer
Construction Management Lead
Construction Inspector
Engineering Technician
Building Official
Program Manager - Housing
Program Manager - SSCMP
Plans Examiner
Senior Planner
Geographical Information Systems Analyst
Associate Planner
Program Coordinator - Housing/RHSP/Abatement
Program Coordinator - SSMCP
Program Coordinator - CDBG
Building Inspector
Compliance Inspector
Code Compliance/Safety Inspector - RSHP
Permit Supervisor
Permit Technician
Office Assistant
2027
Proposed
5.00
1.00
1.00
1.00
1.00
1.00
12.00
1.00
1.00
1.00
1.00
1.00
2.00
1.00
1.00
1.00
2.00
37.65
1.00
1.00
1.00
1.00
1.00
1.00
4.00
2.00
1.00
1.00
3.00
2.00
1.00
1.00
1.00
1.00
1.00
1.00
2.00
1.00
1.00
1.00
2.00
1.00
0.50
1.00
3.00
0.15
2028
Proposed
5.00
1.00
1.00
1.00
1.00
1.00
12.00
1.00
1.00
1.00
1.00
1.00
2.00
1.00
1.00
1.00
2.00
37.65
1.00
1.00
1.00
1.00
1.00
1.00
4.00
2.00
1.00
1.00
3.00
2.00
1.00
1.00
1.00
1.00
1.00
1.00
2.00
1.00
1.00
1.00
2.00
1.00
0.50
1.00
3.00
0.15
2027
Proposed
Department
Parks, Recreation & Community Services
28.00
Parks, Recreation, & Community Services Director
1.00
Operations Superintendent
1.00
Parks Development Project Manager
2.00
Human Services Coordinator
0.50
Recreation Coordinator
3.00
Maintenance Supervisor
2.00
Maintenance Worker
16.00
Administrative Assistant
1.00
Office Assistant
1.50
Legal
8.85
City Attorney
1.00
Deputy City Attorney
1.00
City Clerk
1.00
Public Records & Legal Specialist
3.00
Office Assistant
2.85
Municipal Court
8.00
Municipal Court Judge
1.00
Court Administrator
1.00
Court Compliance Officer
2.00
Lead Court Clerk
1.00
Court Clerk
3.00
Police
114.00
Police Chief
1.00
Assistant Police Chief
1.00
Captain
5.00
Sergeant
14.00
Detective
11.00
Police Officer
68.00
Community Service Officer
2.00
Code Enforcement Officer
3.00
Animal Control Officer
2.00
Evidence Supervisor
1.00
Crime Analyst
1.00
Evidence Technician
2.00
Administrative Assistant
1.00
Police Administrative Coordinator
1.00
Police Administrative Technician
1.00
Office Assistant
Total FTEs
213.50
107
2028
Proposed
28.00
1.00
1.00
2.00
0.50
3.00
2.00
16.00
1.00
1.50
8.85
1.00
1.00
1.00
3.00
2.85
8.00
1.00
1.00
2.00
1.00
3.00
114.00
1.00
1.00
5.00
14.00
11.00
68.00
2.00
3.00
2.00
1.00
1.00
2.00
1.00
1.00
1.00
213.50
Revised Service/Program Changes
Service/Program Changes By Department
Youth Council - Program Supplies & Internship Stipends
Buffalo Soldiers Museum Community Building Event Sponsorship
National League of Cities Conference
Total - CC
Add Nearcation.com & City Event Branding
Add Civic Plus Website
National League of Cities Conference
Total - CM
Public Defender
Non-Dept - Supplies, Shredding Services, Postage & Shipping
Non-Dept - Clean Air Assessment (Moved from Police)
Non-Dept - National League of Cities Membership Dues
Fuel Increase
DEIB Learning Management Software (Technology)
Total - AD
Risk Mgmt - DEIB Professional Services
Risk Mgmt - Repairs & Maintenance Auto Physical
Risk Mgmt - WCIA Assessment
Risk Mgmt - AED (Automated External Defibrillator)
Risk Mgmt - AWC Retro Program
Total - HR
Eliminate 2 Associate Attorneys
Contracted Services
Opioid Funds for Co-responders (Charge here for Opiod Exp Tracking)
Total - LG
Increase Membership Dues
Replace Work Crew Program Trailer
Total - MC
Change
FTE Fleet
(2.00)
(2.00)
-
Year 2027
1-Time
Ongoing
$
$
1,525
(1,000)
22,400
$
$ 22,925
80,000
37,350
11,465
3,200
$ 117,350 $ 14,665
113,000
5,700
53,050
6,745
46,400
(20,000)
$
- $ 204,895
20,000
60,000
20,000
6,000
36,240
$
6,000 $ 136,240
(283,464)
456,000
360,951
$ 360,951 $ 172,536
570
5,800
$
5,800 $
570
Year 2028
1-Time
Ongoing
$
$
1,525
(1,000)
22,400
$
$ 22,925
11,465
3,200
$
$ 14,665
318,000
5,700
53,050
6,745
46,400
(20,000)
$
- $ 409,895
20,000
60,000
20,000
38,050
$
- $ 138,050
(302,186)
456,000
375,389
$ 375,389 $ 153,814
570
1,600
$
- $
2,170
108
Revised Service/Program Changes (continued)
Service/Program Changes By Department
EDB Gold Sponsor
Bridge Inspection
Locater Equipment
Stormwater Infrastructure Cleaning
Stormwater Pipe Video Inspection Contract
Total - PPW
Human Services Funding
General Parks - Janitorial Services
Fort Steilacoom Park - Water, Janitorial, Supplies, Signage Rentals
SummerFEST Entertainment (thru Sponsorships)
Parks O&M - Maintenance Worker
Streets O&M - Temporary Seasonal Help
Public Art - Signal Box Art
Replace Parks Pressure Washer
Replace O&M Skid Steer
New Parks JD997 Mower
Replace Parks John Deere Tractor
Replace O&M Service Truck
Replace Facilities Maintenance Van
Replace O&M Dump Trailer
New O&M Electric Brine Tank System
Replace O&M Trailer
Total - PRCS
Dive Team - Training, Physicals, Uniforms & Equipment
Replace Bikes with E-Bikes
Marine Services Unit - Clothing, Supplies & Equipment
Boat House Lease
Remove Drone Program Funding (No Revenue Offset)
Restore Travel & Training from 2025/2026 Reductions
South Sound 911 (1-Time Use Reserves Reduction)
South Sound 911 (1-Time Use Reserves Reduction) - Additional
Greater Lakes Mental Health Professional Costs (Co-resonders)
Net Position Vacancy Savings
Humane Society Contract
Clean Air Assessment (Moved to Non-Departmental)
Vehicle Replacement (11 per year) - No Financing
Total - PD
Total
Change
Year 2027
Year 2028
FTE Fleet
1-Time
Ongoing
1-Time
Ongoing
6,000
6,000
57,500
1
12,000
1,715
50,000
50,000
27,000
27,000
1 $ 89,000 $ 63,500 $ 77,000 $
7,715
34,000
44,000
21,000
21,000
45,610
45,610
13,000
13,000
1.00
108,750
110,925
25,000
25,000
18,000
18,600
5,351
535
88,646
7,830
1
25,000
4,000
34,408
3,810
31,200
2,400
44,800
8,570
18,000
1,800
1
20,000
4,205
1,500
1.00
2 $ 289,610 $ 247,360 $ 18,600 $ 289,980
20,500
6,300
2,400
4,600
7,500
7,500
3,200
3,300
2,060
2,560
(14,500)
(14,500)
73,100
73,100
(175,410)
(240,280)
(322,069)
(322,069)
(213,000)
(213,000)
16,785
34,995
(53,050)
(53,050)
195,575
1,090,100
31,020
- $ 226,775 $ (920,064) $ 1,103,300 $ (456,344)
(1.00)
3 $ 1,095,486 $ (57,373) $ 1,574,289 $ 582,870
109
Capital Projects – No Change
CIP Project Costs
Parks CIP
301.0016 Park Equipment Replacement
301.0017 Park Playground Resurfacing
301.0018 Project Support
301.0038 Playground Replacement
301.0043 FSP H-Barn Complex Restoration & Renovation
301.0063 Edgewater Park - Phase 1 - Park Development
301.0064 Edgewater Park - Phase 2 - Boat Launch
301.0067 Fort Steilacoom Sport Field Partnership
301.0070 Park Acquisition Plan
301.0071 Chambers Creek Trailhead Access
Transportation CIP
302.0001 Annual Program - Personnel, Engineering & Professional Svcs
302.0003 Annual Program - Safety: Neighborhood Traffic Safety/Traffic Calming
302.0004 Annual Program - Minor Capital
302.0005 Annual Program - Chip Seal Resurfacing Program
302.0097 115th Street Ct SW - Bridgeport Way to Sound Transit ROW
302.0115 Davisson Rd SW-112th to 108th
302.0120 Tyee Park School Sidewalks-Seminole Road
302.0122 47th Ave SW - Clover Creek to Pacific Highway
302.0136 100th Street; 59th to South Tacoma Way
302.0167 McChord Drive-Bridgeport to 47th
302.0168 Sound Transit - McChord/New York-Pac Hwy to Bridgeport
302.0169 Sound Transit - 47th Ave-McChord to Clover Creek
302.0170 Sound Transit - Lincoln Ave SW - McChord Dr. SW to San Francisco Ave SW
302.0171 Sound Transit - Chicago Ave SW - Springbrook Lane SW to McChord Dr. SW
302.0172 Sound Transit - San Francisco Av - Springbrook Ln SW to True
302.0173 Sound Transit - Clover Creek Drive-Pacific Highway to Hillcrest
302.0174 Sound Transit - Boston Ave SW - Interstate 5 to McChord Dr SW
302.0177 Steilacoom Blvd/Western State Hospital Signal
302.0184 Upgrade Accessible Pedestrian Routes
Sewer C IP
311.0002 Side Sewer Connection Porgram
311.0009 Washington Ave. & W. Thorne Ln. Sewer Extension
311.0010 Grant Ave & Lake St. Sewer Extension
311.0011 Washington Ave & Lake St Sewer Extension
311.0000 Program Administration
Surface Water Management CIP
401.0028 2026 Drainage Pipe Repair Project
401.0034 Annual Catch Basin and Storm Drainage Repair
401.0035 Ponce De Leone Water Quality Upgrade
401.0036 SMAP for New Catchment Area
401.0037 Storm Water Capital & Maintenance Analysis
401.0038 Hillcrest Drive/Clover Creek Detention/Retention Storm Facility
Total
2027
$ 2,385,000
20,000
15,000
250,000
180,000
550,000
560,000
610,000
150,000
50,000
$ 13,728,000
648,000
30,000
270,000
420,000
1,687,000
5,096,000
870,000
3,952,000
30,000
35,000
430,000
260,000
$ 1,837,000
50,000
1,622,000
130,000
35,000
$ 995,000
395,000
175,000
225,000
125,000
75,000
$ 18,945,000
2028
$ 12,277,000
20,000
15,000
250,000
300,000
5,700,000
3,622,000
2,280,000
50,000
40,000
$ 3,816,000
680,000
30,000
270,000
420,000
75,000
429,000
60,000
50,000
920,000
77,000
60,000
455,000
30,000
260,000
$ 1,318,000
50,000
1,136,000
97,000
35,000
$ 1,520,000
395,000
175,000
750,000
75,000
125,000
$ 18,931,000
110
Property Management & Information Technology Projects – No Change
Major Maintenance & Information Technology Project Costs
Property Management
CH 1
City Hall Public Area Wall Panel Removal and Repair
CH 6
City Hall Furniture Replacements
CH 11 City Hall Replacement of Front Doors
PS 1
Police Station Front Parking Lot Improvements
PS 3
Police Station Roof Repair & Assessment
FSP 1 Fort Steilacoom Park Paint O&M Shop
FSP 5 Fort Steilacoom Park Material Bins Cover
CW 1 City Wide Parking Lot Improvement Program
Information Technology
503.0015 Replace Computers & Laptops
503.0075 Replace System Storage & Servers
503.0073 Replace Network Switches
503.0074 Replace PBX Phone System with Cloud Voice
503.0072 Update 2-Factor Authentication
Total
$
$
$
2027
187,500 $
80,000
20,000
25,000
25,000
30,000
7,500
328,000 $
187,000
96,000
45,000
515,500 $
2028
95,000
45,000
50,000
279,000
152,000
120,000
7,000
374,000
Next Steps
November 16, 2026 – Adoption of 2027/2028 Biennial Budget
111
TO:
Mayor and City Councilmember
THROUGH: Doug Russell, City Manager
FROM:
Victor Lam, Information Technology Manager
DATE:
November 9, 2026
SUBJECT:
Review of Council Chambers Audio/Video Upgrades
The purpose of this memorandum is to recommend the City contract with One Diversified,
LLC for the City Hall Council Chambers audio/video upgrades. The proposal will modernize
the Council Chambers technology infrastructure to improve the quality, reliability, and
accessibility of public meetings. The existing audio and video systems have reached the
end of their useful life and require increasing maintenance.
During 2026, the City experienced multiple audio/video equipment failures in the Council
Chambers, including issues with microphones, speakers, displays, and audio processing
equipment. Although vendors were able to temporarily resolve these issues, they advised
that the system has reached the end of its recommended lifecycle and that equipment
failures are expected to become more frequent over time.
The project includes replacing faulty and aging audio equipment, installing new highdefinition cameras, upgraded control equipment, and integration of these components
into a modern, reliable system designed to support both in-person and hybrid meetings.
The goal is to reduce the risk of system interruptions caused by equipment failure and to
improve the audio experience by addressing distortion and sound‑imbalance issues.
In addition to the equipment upgrades, the proposal includes a five-year support
agreement to ensure the continued performance and reliability of the system. The support
agreement provides ongoing preventive maintenance, software and firmware updates,
technical support, and labor for repair or replacement of covered components (parts
covered under manufacturer warranty), reducing the risk of service disruptions during
public meetings and extending the operational life of the City's investment.
Four vendors were evaluated against the actual needs and three approaches were
considered:
• Performing only minimal repairs to the existing system
• Continuing to support the aging system
• Replacing the system with a right-sized modernization
112
Year
Solution type
Right-sized
One
Diversified modernization
Right-sized
Vendor B
modernization
Audio upgrade
+ remote
Vendor C
managed
service
Minimal
Vendor D
repairs
Year 1
Year 2
Year 3
Year 4
Year 5
5-yr total
$189,059
$8,323
$8,323
$8,323
$8,323
$222,350
$157,014
$23,032
$23,032
$23,032
$23,032
~$249,142
$116,052
$22,316
$22,316
$22,316
$22,316
~$205,316
$117,403
$64,592
T&M
T&M
T&M
~$182,000
plus T&M
It is recommended that the City proceed with authorizing execution of an agreement with
One Diversified for the Council Chambers audio/video upgrades. One Diversified's
proposal best aligns with the City's operational and budgetary requirements.
The total five‑year investment is $220,350, consisting of a one‑time cost of $189,059 in
Year 1 and ongoing support services.
Next Steps
A Technology Consultant Agreement will come forward for City Council approval on
November 16, 2026.
113
TECHNOLOGY CONSULTANT CONTRACT FOR LAKEWOOD CITY
COUNCIL CHAMBERS AUDIO/VIDEO UPGRADES
This Technology Consultant Contract ("Agreement"), made and entered into this
day of
, 2026, by and between the City
of Lakewood, a Washington municipal corporation ("City"), and
One Diversified, LLC. ("Consultant"). The City and Consultant (together “Parties”) are
located and do business at the below addresses which shall be valid for any notice
required under this Agreement:
CONSULTANT: ONE DIVERSIFIED
LLC
Address: 37 Market Street
Kenilworth, NJ 07033
Attn: Wayland Cossey
Phone: 206-226-2377
Email: [email protected]
CITY OF LAKEWOOD:
6000 Main Street SW
Lakewood, WA 98499
Attn: Victor Lam
Phone: 253-589-2489
Email: [email protected]
The Parties agree as follows:
1.
TERM. The term of this Agreement shall commence upon the effective date of this
Agreement, which shall be the date of mutual execution, and shall continue until the
completion of the Work, but in any event no later than February 1, 2027 (“Term”). This
Agreement may be extended for additional periods of time upon the mutual written
agreement of the City and the Consultant.
2.
SERVICES. The Consultant shall perform the services more specifically
described in Exhibit "A", attached hereto and incorporated by this reference ("Services"),
in a manner consistent with the accepted professional practices for other similar services
within the Puget Sound region in effect at the time those services are performed,
performed to the City's satisfaction, within the time period prescribed by the City and
pursuant to the direction of the City Manager or his or her designee. The Consultant warrants
that it has the requisite training, skill, and experience necessary to provide the Services
and is appropriately accredited and licensed by all applicable agencies and governmental
entities, including but not limited to obtaining any applicable City of Lakewood business
license. Services shall begin immediately upon the effective date of this Agreement.
Services shall be subject, at all times, to inspection by and approval of the City, but the
making (or failure or delay in making) such inspection or approval shall not relieve
Consultant of responsibility for performance of the Services in accordance with this
Agreement, notwithstanding the City’s knowledge of defective or non-complying
performance, its substantiality or the ease of its discovery.
1
114
3.
TERMINATION. Either party may terminate this Agreement, for breach of
material obligations of this Agreement, upon providing the other party 3 0 days written
notice at its address set forth above. The City may terminate this Agreement immediately if
the Consultant fails to maintain required insurance policies, breaches confidentiality,
or materially violates Section 12; and such may result in ineligibility for further City
agreements.
4.
COMPENSATION.
4.1
Amount. In return for the Services, the City shall pay the Consultant an
amount not to exceed a maximum amount and according to a rate or method as delineated in
Exhibit "B", attached hereto and incorporated by this reference. The Consultant agrees that
any hourly or flat rate charged by it for its services contracted for herein shall remain locked
at the negotiated rate(s) for the Term. Except as otherwise provided in Exhibit "B", the
Consultant shall be solely responsible for the payment of any taxes imposed by any lawful
jurisdiction as a result of the performance and payment of this Agreement.
4.2
Method of Payment. On a monthly basis, the Consultant shall submit a voucher
or invoice in the form specified by the City, including a description of what Services have been
performed, the name of the personnel performing such Services, and any hourly labor charge
rate for such personnel. The Consultant shall also submit a final bill upon completion of
all Services. Payment shall be made on a monthly basis by the City only after the Services
have been performed and within thirty (30) days after receipt and approval by the
appropriate City representative of the voucher or invoice. If the Services do not meet
the requirements of this Agreement, the Consultant will correct or modify the work to
comply with the Agreement. The City may withhold payment for such work until the work
meets the requirements of the Agreement.
4.3
Non-Appropriation of Funds. If sufficient funds are not appropriated or
allocated for payment under this Agreement for any future fiscal period, the City will not be
obligated to make payments for Services or amounts incurred after the end of the current
fiscal period, and this Agreement will terminate upon the completion of all remaining
Services for which funds are allocated. No penalty or expense shall accrue to the City
in the event this provision applies.
5.
INDEMNIFICATION.
5.1
Consultant Indemnification / Hold Harmless. Consultant shall defend,
indemnify and hold the Public Entity, its officers, officials, employees and volunteers
harmless from any and all claims, injuries, damages, losses or suits, including attorney
fees, arising out of or resulting from the acts, errors or omissions of the Consultant in
performance of this Agreement, except for injuries and damages caused by the sole
negligence of the Public Entity.
2
115
However, should a court of competent jurisdiction determine that this Agreement is
subject to RCW 4.24.115, then, in the event of liability for damages arising out of bodily
injury to persons or damages to property caused by or resulting from the concurrent
negligence of the Consultant and the Public Entity, its officers, officials, employees, and
volunteers, the Consultant's liability, including the duty and cost to defend, hereunder
shall be only to the extent of the Consultant’s negligence.
City Indemnification / Hold Harmless. The City shall defend, indemnify and hold the
Consultant, its officers, officials, employees, agents and subcontractors harmless from
claims, injuries, damages, losses or suits, including attorney fees, brought or asserted by a
third party and arising out of or resulting from the negligent acts, errors or omissions of the
City in performance of this Agreement, except for injuries and damages caused by the sole
negligence of the Consultant.
5.2
Industrial Insurance Act Waiver. It is specifically and expressly understood
that the Consultant waives any immunity that may be granted to it under the Washington State
industrial insurance act, Title 51 RCW, solely for the purposes of this indemnification.
Consultant's indemnification shall not be limited in any way by any limitation on the
amount of damages, compensation or benefits payable to or by any third party under workers'
compensation acts, disability benefit acts or any other benefits acts or programs. The
Parties acknowledge that they have mutually negotiated this waiver.
5.3
Survival. The provisions of this Section shall survive the expiration or
termination of this Agreement with respect to any event occurring prior to such expiration or
termination.
6.
INSURANCE. The Consultant shall procure and maintain for the duration of the
Agreement, insurance against claims for injuries to persons or damage to property which may
arise from or in connection with the performance of the work hereunder by the
Consultant, its agents, representatives, or employees.
6.1.
No Limitation. The Consultant’s maintenance of insurance as required by the
agreement shall not be construed to limit the liability of the Consultant to the coverage
provided by such insurance, or otherwise limit the Public Entity’s recourse to any remedy
available at law or in equity.
6.2.
Minimum Scope of Insurance. Consultant shall obtain insurance of the types
and coverage described below:
a. Automobile Liability insurance covering all owned, non-owned, hired and leased
vehicles. Coverage shall be written at least as broad as Insurance Services
Office (ISO) form CA 00 01.
b. Commercial General Liability insurance shall be at least as broad as ISO
occurrence form CG 00 01 and shall cover liability arising from premises,
operations, stop-gap, independent Consultants or Contractors and personal
injury and advertising injury. The Public Entity shall be named as an
additional insured under the Consultant’s Commercial General Liability
insurance policy with respect to the work performed for the Public Entity
using an additional insured endorsement at least as broad as ISO CG 20 26.
3
116
c. Workers’ Compensation coverage as required by the Industrial Insurance
laws of the State of Washington.
d. Technology Errors & Omissions (E&O).
e. Network Security (Cyber) and Privacy Insurance shall include, but not be limited
to, coverage, including defense, for the following losses or services:
Liability arising from theft, dissemination, and/or use of Public Entity
confidential and personally identifiable information, including but not limited
to, any information about an individual maintained by the Public Entity,
including (i) any information that can be used to distinguish or trace an
individual‘s identity, such as name, social security number, date and place of
birth, mother’s maiden name, or biometric records; and (ii) any other
information that is linked or linkable to an individual, such as medical,
educational, financial, and employment information regardless of how or
where the information is stored or transmitted.
Network security liability arising from (i) the unauthorized access to, use of, or
tampering with computer systems, including hacker attacks; or (ii) the
inability of an authorized third party to gain access to supplier systems and/or
Public Entity data, including denial of service, unless caused by a
mechanical or electrical failure; (iii) introduction of any unauthorized
software computer code or virus causing damage to the Public Entity or any
other third party data.
Lawfully insurable fines and penalties resulting or alleging from a data
breach.
Event management services and first-party loss expenses for a data breach
response including crisis management services, credit monitoring for
individuals, public relations, legal service advice, notification of affected
parties, independent information security forensics firm, and costs to resecure, re-create and restore data or systems.
f. Professional Liability insurance appropriate to the Consultant’s profession.
6.3.
Minimum Amounts of Insurance.
following insurance limit:
Consultant shall maintain the
a.
Automobile Liability insurance with a minimum combined single limit for
bodily injury and property damage of $1,000,000 per accident.
b.
Commercial General Liability insurance shall be written with limits
no less than $2,000,000 each occurrence, $2,000,000 general
aggregate.
c.
Professional Technology Errors & Omissions (E&O) shall be written with
limits no less than $1,000,000 per claim and $1,000,000 policy aggregate
limit.
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d.
Network Security (Cyber) and Privacy Insurance shall be written with limits no
less than $2,000.000 per claim $2,000,000 policy aggregate for network
security and privacy coverage, $100,000 per claim for regulatory action
(fines and penalties), and $100,000 per claim for event management
services.
6.4
Other Insurance Provision. The Consultant’s Automobile Liability and
Commercial General Liability insurance policies are to contain, or be endorsed to contain that
they shall be primary insurance as respect the Public Entity. Any Insurance, self-insurance,
or self-insured pool coverage maintained by the Public Entity shall be excess of the
Consultant’s insurance and shall not contribute with it.
6.5
Acceptability of Insurers. Insurance is to be placed with insurers with a
current A.M. Best rating of not less than A:VII.
6.6
Verification of Coverage. Consultant shall furnish the Public Entity with
original certificates and a copy of the amendatory endorsements, including but not
necessarily limited to the additional insured endorsement, evidencing the insurance
requirements of the Consultant before commencement of the work.
6.7
Notice of Cancellation. The Consultant shall provide the Public Entity with
written notice of any policy cancellation within two business days of their receipt of such
notice.
6.8
Failure to Maintain Insurance. Failure on the part of the Consultant to
maintain the insurance as required shall constitute a material breach of contract, upon
which the Public Entity may, after giving five business days’ notice to the Consultant to correct
the breach, immediately terminate the Agreement or, at its discretion, procure or renew
such insurance and pay any and all premiums in connection therewith, with any sums so
expended to be repaid to the Public Entity on demand, or at the sole discretion of the Public
Entity, offset against funds due the Consultant from the Public Entity.
6.9
Public Entity Full Availability of Consultant Limits. If the Consultant
maintains higher insurance limits than the minimums shown above, the Public Entity
shall be insured for the full available limits of Commercial General and Excess or
Umbrella liability maintained by the Consultant, irrespective of whether such limits maintained
by the Consultant are greater than those required by this Agreement or whether any
certificate of insurance furnished the Public Entity evidences limits of liability lower than
those maintained by the Consultant.
6.10 Safeguarding of Personal Information. The Consultant shall not use or
disclose Personal Information, as defined in RCW 19.255.010, in any manner that would
constitute a violation of federal law or applicable provisions of Washington State law.
Consultant agrees to comply with all federal and state laws and regulations, as currently
enacted or revised, regarding data security and electronic data interchange of Personal
Information.
The Consultant shall ensure its directors, officers, employees, subcontractors or agents use
Personal Information solely for the purposes of accomplishing the services set forth in
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the Agreement.
The Consultant shall protect Personal Information collected, used, or acquired in connection
with the Agreement, against unauthorized use, disclosure, modification or loss.
The Consultant and its sub-consultants agree not to release, divulge, publish, transfer,
sell or otherwise make Personal Information known to unauthorized persons without
the express written consent of Public Entity or as otherwise authorized by law.
The Consultant agrees to implement physical, electronic, and managerial policies,
procedures, and safeguards to prevent unauthorized access, use, or disclosure of
Personal Information.
The Consultant shall make the Personal Information available to amend as directed by
Public Entity and incorporate any amendments into all the copies maintained by the
Consultant or its subcontractors. Consultant shall certify its return or destruction upon
expiration or termination of the Agreement and the Consultant shall retain no copies. If
Consultant and Public Entity mutually determine that return or destruction is not feasible,
the Consultant shall not use the Personal Information in a manner other than those
permitted or authorized by state and federal laws.
The Consultant shall notify Public Entity in writing immediately upon becoming aware of any
unauthorized access, use or disclosure of Personal Information. Consultant shall
take necessary steps to mitigate the harmful effects of such use or disclosure.
Consultant is financially responsible for notification of any unauthorized access, use
or disclosure. The details of the notification must be approved by Public Entity. Any breach
of this clause may result in termination of the Agreement and the demand for return of all
Personal Information.
6.11 Survival. The provisions of this Section shall survive the expiration or
termination of this Agreement.
7.
WORK PRODUCT. All originals and copies of work product, including plans,
sketches, layouts, designs, design specifications, records, files, computer disks, magnetic
media or material which may be produced or modified by Consultant while performing
the Work shall belong to the City upon delivery; provided, however, that any intellectual
property, materials, tools, software, methodologies, know-how, templates,
documentation, data, inventions, or other materials owned or developed by Supplier
before the effective date of this Agreement, or developed independently of this Agreement,
shall remain the property of the Consultant, notwithstanding their use in performing the
Work. The Consultant shall make such data, documents, and files available to the City and
shall deliver all needed or contracted for work product upon the City’s request. At the
expiration or termination of this Agreement, all originals and copies of any such work
product remaining in the possession of Consultant shall be delivered to the City.
8.
BOOKS AND RECORDS. The Consultant agrees to maintain books, records,
and documents which sufficiently and properly reflect all direct and indirect costs
related to the performance of the Work and maintain such accounting procedures and
practices as may be deemed necessary by the City to assure proper accounting of all funds
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paid pursuant to this Agreement. These records shall be subject, at all reasonable times, to
inspection, review or audit by the City, its authorized representative, the State Auditor, or other
governmental officials authorized by law to monitor this Agreement.
9.
INDEPENDENT CONSULTANT. The Parties intend that the Consultant shall
be an independent Consultant and that the Consultant has the ability to control and direct
the performance and details of its work, the City being interested only in the results
obtained under this Agreement. The City shall be neither liable nor obligated to pay
Consultant sick leave, vacation pay or any other benefit of employment, nor to pay any social
security or other tax which may arise as an incident of employment. Consultant shall take all
necessary precautions and shall be responsible for the safety of its employees, agents,
and subconsultants in the performance of the contract work and shall utilize all
protection necessary for that purpose. All work shall be done at Consultant’s own risk, and
Consultant shall be responsible for any loss of or damage to materials, tools, or other articles
used or held for use in connection with the work. The Consultant shall pay all income
and other taxes due except as specifically provided in Section 4. Industrial or any other
insurance that is purchased for the benefit of the City, regardless of whether such may
provide a secondary or incidental benefit to the Consultant, shall not be deemed to
convert this Agreement to an employment contract. If the Consultant is a sole proprietorship
or if this Agreement is with an individual, the Consultant agrees to notify the City and
complete any required form if the Consultant retired under a State of Washington
retirement system and agrees to indemnify any losses the City may sustain through the
Consultant’s failure to do so.
10.
CONFLICT OF INTEREST. It is recognized that Consultant may or will be
performing professional services during the Term for other parties; however, such performance
of other services shall not conflict with or interfere with Consultant's ability to perform the
Services. Consultant agrees to resolve any such conflicts of interest in favor of the City.
Consultant confirms that Consultant does not have a business interest or a close family
relationship with any City officer or employee who was, is, or will be involved in the
Consultant’s selection, negotiation, drafting, signing, administration, or evaluating the
Consultant’s performance.
11.
EQUAL OPPORTUNITY EMPLOYER. In all services, programs, activities, hiring,
and employment made possible by or resulting from this Agreement or any subcontract,
there shall be no discrimination by Consultant or its subconsultants or subcontractors of
any level, or any of those entities’ employees, agents, subconsultants, subcontractors or
representatives against any person because of sex, age (except minimum age and retirement
provisions), race, color, religion, creed, national origin, marital status, or the presence of any
disability, including sensory, mental or physical handicaps, unless based upon a bona fide
occupational qualification in relationship to hiring and employment. This requirement
shall apply, but not be limited to the following: employment, advertising, layoff or
termination, rates of pay or other forms of compensation, and selection for training,
including apprenticeship. Consultant shall comply with and shall not violate any of the
terms of Chapter 49.60 RCW, Title VI of the Civil Rights Act of 1964, the Americans With
Disabilities Act, Section 504 of the Rehabilitation Act of 1973, 49 CFR Part 21, 21.5 and 26,
or any other applicable federal, state, or local law or regulation regarding nondiscrimination.
12.
GENERAL PROVISIONS.
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12.1
Interpretation and Modification. This Agreement, together with any attached
Exhibits, contains all of the agreements of the Parties with respect to any matter covered or
mentioned in this Agreement and no prior statements or agreements, whether oral or written,
shall be effective for any purpose. Should any language in any Exhibits to this Agreement
conflict with any language in this Agreement, the terms of this Agreement shall prevail. The
respective captions of the Sections of this Agreement are inserted for convenience of
reference only and shall not be deemed to modify or otherwise affect any of the provisions
of this Agreement. Any provision of this Agreement that is declared invalid, inoperative,
null and void, or illegal shall in no way affect or invalidate any other provision hereof and such
other provisions shall remain in full force and effect. Any act done by either Party prior to
the effective date of the Agreement that is consistent with the authority of the Agreement and
compliant with the terms of the Agreement, is hereby ratified as having been performed
under the Agreement. No provision of this Agreement, including this provision, may be
amended, waived, or modified except by written agreement signed by duly authorized
representatives of the Parties.
12.2
Assignment and Beneficiaries. Neither the Consultant nor the City shall
have the right to transfer or assign, in whole or in part, any or all of its obligations and
rights hereunder without the prior written consent of the other Party. If the non-assigning party
gives its consent to any assignment, the terms of this Agreement shall continue in full
force and effect and no further assignment shall be made without additional written
consent. Subject to the foregoing, the rights and obligations of the Parties shall inure to
the benefit of and be binding upon their respective successors in interest, heirs and
assigns. This Agreement is made and entered into for the sole protection and benefit of
the Parties hereto. No other person or entity shall have any right of action or
interest in this Agreement based on any provision set forth herein.
12.3
Compliance with Laws. The Consultant shall comply with and perform the
Services in accordance with all applicable federal, state, local, and city laws including,
without limitation, all City codes, ordinances, resolutions, regulations, rules, standards
and policies, as now existing or hereafter amended, adopted, or made effective.
12.4
Consultant’s Employees – Employment Eligibility Requirements. The
Consultant and any subconsultant or subcontractor shall comply with E-Verify as set
forth in Lakewood Municipal Code Chapter 1.42. E-Verify is an Internet-based system
operated by United States Citizenship and Immigration Services in partnership with the Social
Security Administration. E-Verify is free to employers and is available in all 50 states. E-Verify
provides an automated link to federal databases to help employers determine employment
eligibility of new hires and the validity of their Social Security numbers. The Consultant shall
enroll in, participate in and document use of E-Verify as a condition of the award of this
contract. The Consultant shall continue participation in E-Verify throughout the course of the
Consultant’s contractual relationship with the City. If the Consultant uses or employs
any subconsultant or subcontractor in the performance of work under this contract,
or any subsequent renewals, modifications or extension of this contract, the subconsultant
or subcontractor shall register in and participate in E-Verify and certify such participation to
the Consultant. The Consultant shall show proof of compliance with this section,
and/or proof of subconsultant or subcontractor compliance with this section, within
three (3) working days of the date of the City’s request for such proof.
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12.5
Enforcement. Time is of the essence of this Agreement and each and all of its
provisions in which performance is a factor. Adherence to completion dates set forth in
the description of the Services is essential to the Consultant's performance of this
Agreement. Any notices required to be given by the Parties shall be delivered at the
addresses set forth at the beginning of this Agreement. Any notices may be delivered
personally to the addressee of the notice or may be deposited in the United States mail,
postage prepaid, to the address set forth above. Any notice so posted in the United States
mail shall be deemed received three (3) days after the date of mailing. Any remedies
provided for under the terms of this Agreement are not intended to be exclusive, but shall
be cumulative with all other remedies available to the City at law, in equity or by statute. The
failure of the City to insist upon strict performance of any of the covenants and
agreements contained in this Agreement, or to exercise any option conferred by this
Agreement in one or more instances shall not be construed to be a waiver or
relinquishment of those covenants, agreements or options, and the same shall be and
remain in full force and effect. Failure or delay of the City to declare any breach or default
immediately upon occurrence shall not waive such breach or default. Failure of the City to
declare one breach or default does not act as a waiver of the City's right to declare another
breach or default. This Agreement shall be made in, governed by, and interpreted in
accordance with the laws of the State of Washington. If the Parties are unable to settle any
dispute, difference or claim arising from this Agreement, the exclusive means of
resolving that dispute, difference, or claim, shall be by filing suit under the venue, rules and
jurisdiction of the Pierce County Superior Court, Pierce County, Washington, unless the
parties agree in writing to an alternative process.
If the Pierce County Superior Court does not have jurisdiction over such as suit, then suit may
be filed in any other appropriate court in Pierce County, Washington. Each party
consents to the personal jurisdiction of the state and federal courts in Pierce County,
Washington and waives an objection that such courts are an inconvenient forum. If either
Party brings any claim or lawsuit arising from this Agreement, each party shall pay all its
legal costs and attorney's fees and expenses incurred in defending or bringing such
claim or lawsuit, including all appeals, in addition to any other recovery or award provided by
law; provided, however, nothing in this paragraph shall be construed to limit the Parties’
rights to indemnification under Section 5 of this Agreement.
12.6 EXCEPT FOR A PARTY’S BREACH OF THE CONFIDENTIALITY OBLIGATIONS OR
MISAPPROPRIATION OF INTELLECTUAL PROPERTY UNDER THIS AGREEMENT, NEITHER
PARTY SHALL BE LIABLE FOR ANY LOST PROFITS, REVENUE OR SAVINGS, OR FOR ANY
INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES UNDER ANY
CIRCUMSTANCES ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT OR ANY
STATEMENT OF WORK HEREUNDER. FURTHER, EXCEPT FOR DIVERSIFIED’S GROSS
NEGLIGENCE OR WILLFUL MISCONDUCT, UNDER NO CIRCUMSTANCES SHALL
DIVERSIFIED’S AGGREGATE CUMULATIVE LIABILITY UNDER ANY STATEMENT WORK HERETO,
WHETHER IN CONTRACT, TORT, OR OTHERWISE, EXCEED THE AVERAGE AMOUNT ACTUALLY
PAID UNDER THE APPLICABLE AGREEMRNT OVER A TWELVE (12) MONTH PERIOD. CITY
ACKNOWLEDGES THAT THE FEES PAID BY IT REFLECT THE ALLOCATION OF RISK SET FORTH
IN THIS AGREEMENT AND THAT DIVERSIFIED WOULD NOT ENTER INTO THIS AGREEMENT
WITHOUT THESE LIMITATIONS ON ITS LIABILITY. Additionally, the limitation of liability should
expressly exclude the City's obligation to pay all fees and other amounts that are due and
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payable under the Agreement.
12.7 Execution. Each individual executing this Agreement on behalf of the City and
Consultant represents and warrants that such individual is duly authorized to execute and
deliver this Agreement. This Agreement may be executed in any number of counterparts,
each of which shall be deemed an original and with the same effect as if all Parties hereto
had signed the same document. All such counterparts shall be construed together and
shall constitute one instrument, but in making proof hereof it shall only be necessary to
produce one such counterpart. The signature and acknowledgment pages from such
counterparts may be assembled together to form a single instrument comprised of all
pages of this Agreement and a complete set of all signature and acknowledgment pages. The
date upon which the last of all of the Parties have executed a counterpart of this Agreement
shall be the “date of mutual execution” hereof.
IN WITNESS, the Parties hereto have caused this agreement to be executed the day and year
first above written.
Date:
CITY OF LAKEWOOD
Date:
ONE DIVERSIFIED:
Doug Russell, City Manager
ATTEST:
Briana Schumacher, City Clerk
APPROVED AS TO FORM:
Heidi Ann Wachter, City Attorney
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City of Lakewood Council Chambers AV Upgrade Proposal-Diversified
QUO-118812-Q9M0G0
CITY OF LAKEWOOD COUNCIL CHAMBERS AV PROPOSAL-DIVERSIFIED
October 30, 2026
City of Lakewood WA
6000 Main Street SW
Lakewood, WA 98499
QUO-118812-Q9M0G0
Proposal Valid for 30 days
Governed by Terms of WA STATE AV CONTRACT #00224
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City of Lakewood WA
Victor Lam
IT Manager
Subject: City of Lakewood Council Chambers AV Upgrade
Victor,
Diversified appreciates the opportunity to provide a proposal for the AV Upgrade of the City of Lakewood’s Council Chambers space.
With 30 years of AV Integration Experience in the Seattle/Tacoma area, Diversified’s local teams of installers, engineers, and PM’s will
take great care to ensure that this project is delivered with excellence. We have recently completed a similar council chambers project
at Clark County and are currently installing another in Renton, WA.
We have provided a full upgrade to the Council Chambers focused on audio enhancements including a new audio, cameras, and
control while reusing some equipment in the room. Additionally, at your request we have provided a 5-year Support Agreement
(Paid Annually).
We look forward to serving the City of Lakewood and to providing these upgrades for your Council Chambers space. Cordially.
Sincerely,
Wayland Cossey
Strategic Account Executive-Workplace Modernization
Advanced Visual Environments
M 206.226.2377
652 Industry Dr. Tukwila, WA 98188
[email protected]
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CORPORATE PROFILE
Legal Entity Name:
One Diversified, LLC
Corporate Headquarters:
37 Market Street
Kenilworth, New Jersey 07033
(908) 245-4833
(908) 245-0011 (Fax)
Website:
www.onediversified.com
Year Established:
1993
Number of Employees:
2,400
Federal Tax ID:
42-1617340
DUNS:
14-414-5443
DUNS Rating:
4A2
Cage Code:
3T0D9
NAICS:
238210, 334112, 334220, 334290, 334310, 334419, 541330, 541511, 541512,
541519, 541618, 541990, 811213
Project Contact
Information:
Wayland Cossey
Strategic Account Executive-Workplace Modernization
Advanced Visual Environments
M 206.226.2377
652 Industry Dr. Tukwila, WA 98188
[email protected]
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Emerging Technology & Solutions
Our emerging technology and solutions practice guides, informs and
empowers clients in leveraging contemporary practices to improve their
operations and continually strengthen their business.
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Leverage a matrixed team of experts to analyze your business,
operation and technologies
Develop a strategy to align tactical operations against strategic
business goals
Specify problem-solving tools & methods and develop a plan for
successful execution
Digital Signage
A full-service managed network provider of digital communication
solutions offering state-of-the-art monitoring and management of our
clients’ infrastructure data. Applications include:
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Advertising Networks & Retail Branding
Data Visualization
Digital Directories & Menus
IPTV
Meeting Room Signs
Transportation Reader Boards
Workplace Digital Signage
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Global Services
Diversified not only provides the subject matter experts and professional
services methodology required for success and technology adoption but
also, follow the sun operations for remote support and dispatch via our
24/7 Global Service Center and five regional network operation centers
located across the world.
Even more importantly, our Global Services are powered by IT Service
Management™ (ITSM) and IT Infrastructure Library™ (ITIL) service
delivery supply chain best practices—meaning you can rest assured your
experience will be reliable and consistent no matter where you may be
located. Areas of Expertise:
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Broadcast/Production Media Networks
Command & Control Applications
Consultancy – Business Management and Technology
Cybersecurity
Digital Signage & IPTV
Electronic Security
Enterprise Networking
Internet of Things (IoT)
Media Workflow
Unified Communication & Collaboration
Webcasting
Electronic Security
Our security experts will help you identify your vulnerabilities and
implement the right mix of security strategies and solutions—onpremises or in the cloud. Applications include:
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Access Control
Active Shooter Detection
Facial Recognition
Intrusion Detection
Monitoring and Data Analytics
Video Surveillance
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Government Solutions
We understand the unique challenges and requirements of government
customers and have successful past performance within numerous
intelligence and civilian agencies.
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Secure multiple classification AV systems
Conference rooms, video walls and operation centers
AV support, maintenance services and 24/7 help desk
Unified communications classified / unclassified
IT infrastructure build-out and modernization
Information Technology
We partner with clients to drive business outcomes by creating agile
technology infrastructures, turning information into meaningful data, and
driving intelligence into the network. Engaging our design/build services,
24/7 support and managed services gives you peace of mind knowing
your infrastructure is monitored, fully operational and data enabled.
Applications include:
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Cybersecurity
Data Center
Internet of Things (IoT)
Mobility
Networking
Media & Entertainment
Our award-winning team understands the real-world application of
technology, which informs each client engagement from consulting and
design to construction, service and management. Our solutions and
services enable clients to achieve the highest performance levels and
exceed their business objectives. Applications include:
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Live & Studio Production
Media Workflow Services
Mobile Production
Performance Technology
Post-Production & Creative
Real-time & On-demand Program Origination
Traditional & OTT Delivery Platforms
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Medical Innovation
Empowering Care Provider Teams to optimize workflow, increase
efficiency and focus on Patient Care by providing real-time information to
geographically dispersed resources, enabling collaboration and
visualization across the ecosystem.
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Operating Room Integration
Hybrid OR Integration
Interventional Procedure Suite Integration
Clinical Team Communication & Coordination Tools
Clinical Team Collaboration Tools
Mission Critical
Provides turnkey, design-build for command and control facilities that
allow operators to instantaneously disseminate critical data, accelerating
response times through enhanced situational awareness. Applications
include:
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911 Centers
Command and Control Centers
Dispatch Centers for Power, Water & Gas
Distribution Control Rooms
Emergency Operation Centers
Network Operation Centers
Security Operation Centers
Traffic Management Centers
Sports & Live Events
From outside broadcast (OB) vehicles and site-specific broadcast control
rooms to digital signage, electronic security and sound reinforcement, our
sports and live events experts offer a comprehensive playbook of
solutions to create an engaging fan experience. Applications include:
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Audio Visual and IPTV
Digital Signage
IT Solutions
LED Displays
Outside Broadcast Vehicles
Sound Reinforcement
Video Control Rooms (HD/UHD/IP)
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SCOPE OF SERVICES
INTEGRATION PROCESS
Diversified follows a comprehensive procedure to ensure accurate and timely delivery of integrated
technology systems. The procedure, which is divided into nine distinct phases, places a strong
emphasis on verification and preparation as these tasks are essential to ensuring a successful
outcome.
Procedural Phase Descriptions:
1. Design Review - The submittal and/or review process of reviewing the project scope and
verifying that the components and systems to be installed, and the methods/details of
installation, are consistent with the design intent and systems specifications.
2. Staging/Site-Preparation - Staging and site-preparation are two distinct processes, but
they occur at the same time. Staging is the process of completing in-house tasks to connect,
configure, update, program, and test as many system capabilities/components as appropriate
to discover early issues and minimize on-site time. Site-preparation is the process of
performing site surveys, attending construction meetings, and completing preliminary roughin work. Both processes are crucial to delivering quality systems on time and ready for use.
May include initial software upload/configuration efforts as appropriate.
3. Installation - The main installation effort which encompasses equipment delivery,
installation, cabling, and connectivity as well as installed cabling testing.
4. Device Configuration - The process of adjusting initial device settings required for proper
operation of each component. Typically includes level settings, operational modes,
addressing, EDID settings, etc. May include initial software file upload/config as needed.
5. Self-verification Testing - The process of testing each analysis system/tool to ensure it
can accurately measure the intended system parameter.
6. Systems Pre-verification Testing - The process of verifying, prior to optimization, that the
components have been installed properly, devices are operating properly, and the
environmental conditions are appropriate for the installed systems and components.
7. Optimization and Software - The process of loading software files and performing device
configuration, calibration, alignment, and adjustments to optimize the performance of the
system and components for the stated design objectives.
8. Systems Post-verification Testing - The process of verifying, following optimization,
the performance of the systems against the stated design objectives.
9. Training and Acceptance - The final project stage, involving closeout document delivery,
on-site training, and owner acceptance of the provided systems and services.
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EXCLUSIONS AND ASSUMPTIONS
Unless otherwise specifically in this Scope of Work, the following are not included and therefore
excluded from this proposal without written acceptance by both parties as a quoted Change Order to the
Scope of Work. Additional scope may be incorporated in the current project timeline or executed after
the base proposal is completed. Examples include any installation, functionality, programming,
or aspect not specifically detailed within the Scope of Work such as:
1. Additional control or user interface programming
2. Additional signal routing, presets, macros, or outputs
3. Additional configuration or settings
4. Access or control of full device feature set if not used specifically in above Scope of Work
and User Interface
5. Audio tuning and balancing of acoustical spaces beyond industry acceptance testing
6. Environmental controls, shades, lighting, HVAC
7. Provision and/or installation of conduits, raceways, back-boxes, sleeves, core-drilling,
and supports for cabling or raceways unless specifically mentioned in the SoW above.
8. Conduit end waterfall spillways, floor boxes, floor box metal/specialty covers, specialty
wall boxes and covers, AV back-boxes and covers
9. Plywood fire-retardant backboards, fire-blocking or conduit/raceway plugs, Fire Alarm
System connections, ground cables from MTGB to TGB in MDF/BDF and/or IDF’s, power for AV
racks/cabinets
10. AV Equipment/Hardware and software integration that is Owner Furnished
11. Modifications to AV Furniture and furniture used by AV equipment including, but not
limited to, cutting and millwork for recessed table boxes, table leg modifications for cable
pathways, resurfacing of furniture or millwork
12. Diversified assumes adequate cable pathway and conduit space availability for any new
cable pulls between the AV equipment rack and termination end point. Inadequate cable
pathway or conduit space would require additional change order for system redesign.
13. Client shall remove all necessary seating within the space to allow
for diversified to utilize an equipment lift to reach the ceiling mounted AV elements.
14. Diversified will provide two GUI reviews with the client during the design phase, prior to
installation.
15. Diversified will provide a standalone network for AV equipment with a single uplink to the
client network for WAN/VC traffic.
16. Diversified’s Service Agreement (Assurance-Labor Only 12 Months) will include support on
only the equipment we have installed under this project. All faulty equipment not covered by
this agreement can be fixed on a billable basis.
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SCOPE OF WORK
COUNCIL CHAMBERS
VIDEO
VIDEO DISPLAY SYSTEM
Diversified will utilize the existing video projector and screen within the room. Content will be share to the
monitors on the dias. Diversified will also re-use the existing wall plate for the Podium PC pictured below:
NETWORKED VIDEO DISTRIBUTION SYSTEM
Diversified will provide a networked video distribution system that will not only utilize standards-based Ethernet
communication and cabling but also provide near infinite expandability and flexibility to add additional inputs
and outputs to the system in the future. The cost and system complexity of traditional digital video matrix
switching with input/output cards will be eliminated as the networked video distribution system will utilize video
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encoders and decoders to send/receive audio and video signals via encrypted audiovisual network. The
system will be capable of supporting video content at a native resolution of up to 3840x2160 (UHD/4K),
however, the decoders will scale the video signal to match the native resolution of the video display system to
ensure signal compatibility. Diversified will provide one dedicated managed network switch to handle all
networked control, audio, and video signal routing.
CAMERAS
Diversified will provide and install QTY 3 QSC high zoom PTZ Cameras. Two will be in the back facing the
dias and one will face the presenter stand/audience.
CART-BASED DISPLAY SYSTEM
Diversified to provide and install a Chief rolling cart and 65” Samsung Display to be utilized for the Learning
Sessions (Non-Council Meetings). Diversified will install and configure one (1) Samsung QM65C 65-inch
display mounted on one (1) Chief MFMUB mobile cart and integrate one (1) QSC NV-21 network video
endpoint into the Q-SYS NV system. The display will be configured as a routable video destination within the
customer's Q-SYS environment. Scope includes equipment assembly, mounting, cable management, endpoint
configuration, signal verification, testing, commissioning, and basic end-user orientation.
AUDIO
LECTERN MICROPHONES
Diversified will provide QTY 11 lectern-mounted (wired) 15” gooseneck microphone for use by council
members and staff at dias and surrounding tables. The microphones will connect to the DSP system via
hardwired connection. The microphone will provide voice reinforcement through the room and provide high
quality audio coverage during audio and video conferences.
NOTE: A cutout for the microphone will be required and will be the responsibility of the Customer's millworker
or furniture vendor.
WIRELESS GOOSENECK MICROPHONE SYSTEM
Diversified will provide a wireless microphone system for breakout sessions. The wireless microphone system
shall consist of one ceiling-mounted transceiver, eight gooseneck microphone transmitters, and two cardioid
lavalier microphones with body pack transmitter. All eight microphones can be utilized simultaneously if
needed, when using push to talk mode. One 8-port charging station will be provided for storing and charging
the microphone transmitters (the charging station will be located within the main equipment rack room).
WIRELESS HANDHELD MICROPHONE SYSTEM
Within each room, Diversified will provide a wireless microphone system for speech reinforcement and
teleconferencing. Each wireless microphone system shall consist of one ceiling-mounted transceiver, one
handheld cardioid microphone transmitter, and one cardioid lavalier microphone with body pack transmitter.
Both microphones can be utilized simultaneously if needed. One 2-port charging station will be provided for
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storing and charging the microphone transmitters (the charging stations will be located within the main
equipment rack room).
AUDIO PLAYBACK SYSTEM
Diversified will provide two loudspeakers on either side of the stone backdrop near the presentation area. This
placement would allow the system to be directionally tuned and aimed toward the audience seating area,
providing more consistent coverage across the room while maintaining better speech intelligibility. These
loudspeakers will improve gain-before-feedback performance and create a more balanced listening experience
for attendees in both the front and rear seating sections. Mount installation to be the responsibility of the
Customer.
OFE PLAYBACK SYSTEM (IN CEILING)
Diversified will provide an audio playback system based on the existing (OFE) speakers. Diversified will tune
the audio system with the new amplifier and DSP to ensure best possible audio playback is provided given the
existing loudspeaker locations.
DIGITAL AUDIO PROCESSOR
Diversified will provide a digital audio processor to route, mix, and process microphones and program audio
sources. The processor also contains acoustic echo cancellation to enhance the audio for remote participants
during video conferences.
ASSISTED LISTENING SYSTEM
Diversified to provide and install a fully compliant Dante-Based ALS system with:
o
o
o
IR M1 D IR + Infrared Modulator / Wi-Fi Server with Dante input supporting 2 channels
(2) IR E4 IR + Infrared emitters
(4) WIR RX22-4N receivers
CONTROL SYSTEM PROCESSOR & TOUCH PANEL
Diversified will provide a software-driven control system to facilitate operation of the various features of the
audiovisual system. One control system processor will be located within the equipment rack and one 10” touch
panel will be located at the dais table. The touch panel will provide an intuitive and effective user interface to
the system.
Diversified will program the system to automate many functions of the system. For example, when selecting a
startup mode via touch panel, the system will automatically turn on the display system, route the default video
source, recall the lighting preset (if applicable), etc. Additionally, the touch panel will switch from the startup
mode selection page to a page that provides the necessary actions for that mode. For example, if the video
conferencing mode was selected, the next page would provide the necessary buttons for dialing a call, sharing
content, controlling cameras, etc.
CONTROLLED FUNCTIONS SUMMARY
The touch panel will provide control of the following primary system functions:
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•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
System Mode Selection
Local Presentation
Video Conferencing
Presentation Mode
Video Source Select/Routing
Video Conferencing Mode
Content Sharing Source Select
Camera Control (pan, tilt, zoom, and preset recall)
Video recording and streaming
Start/Stop recording
Start/Stop streaming
Audio Controls (button available on all pages)
Audio Source Select (if applicable)
Microphone Transmit Audio (mute/un-mute)
Microphone level control (up/down/mute)
Volume per Zone (up/down/mute/un-mute)
Utilities Controls (button available on all pages)
System On/Off
Lighting Preset Recall
PoE+ AV NETWORK SWITCH
Diversified will provide one 40-port PoE+ managed network switch to provide PoE power to devices that
require it, as well as providing digital video and audio transport and control system communications. The
Customer’s IT provider will be responsible for providing LAN connectivity to the network switch at the
equipment rack. Diversified will coordinate AV VLAN settings with the IT provider upon contract award.
TRAINING
Diversified to provide 16 hours of training for user groups and stakeholders. This will include staffing the first
commission meeting following the install, commissioning, and closeout of the project.
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DAY TWO CLIENT SUPPORT
Once your project is completed and your teams have been trained, our certified support team will be introduced for full understanding
of your customized day two support program.
GLOBAL SERVICES ECOSYSTEM
Diversified not only provides subject matter experts and professional services during the project deployment process required for
success but also, follow-the-sun operations for remote support and on-site technical dispatch via our 24/7 Global Service Center and
five regional Network Operation Centers located across the world.
Even more importantly, our Global Services are powered by ITSM and ITIL service delivery supply chain best practices—meaning you
can rest assured your experience will be reliable and consistent no matter where you may be located.
Assurance: Technical Support for System & Business Continuity
While the reliance on technology is growing, the allocation of time and resources to service technology is not and, in
some cases, may be shrinking. Diversified’s Assurance service helps you keep vital audio visual, collaboration, media,
digital signage, information technology and security systems operating optimally.
Prolong the life of
hardware and optimize
system performance
Reduced system
downtime
Reporting
Proven track record for
industry leading IoT
maintenance and
support services
A unified global support
experience with multiple
vendors
Your Technology Challenges Are Our Business
•
Preventative Maintenance Visit Reports With;
Pass/Fail Details, Items of Concern, and
Recommended Upgrades
•
Unlimited Help Desk Support for Any
Product Failure
•
On-site Troubleshooting Within 1 Business Day
•
An Updated Asset List
•
Rapid Initial Response Within 15 Minutes
•
Service Summary Reports
•
Annual Preventative Maintenance
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PROJECT CONDITIONS, ASSUMPTIONS, AND EXEMPTIONS
GENERAL PROJECT CONDITIONS
1. All work will be performed during regular business hours (Monday-Friday, 8AM – 5PM).
2. Unless otherwise noted in this proposal, labor rates used to calculate this estimate are based on work being
performed during regular business hours (M-F, 7 AM to 4 PM). A revised proposal, which includes after-hours,
weekends and/or holiday labor rates, will be provided upon request.
3. This proposal is provided with the understanding that provisions will be made to provide Diversified with access to
all necessary workspaces required to facilitate installation progress. Neither Diversified, nor its subcontractors,
will assume accountability for, or absorb costs associated with, delays that are the direct result of Customer
scheduling, policies, procedures, personnel or denied accessibility. In the event that delays, or work stoppages
occur, the Owner, or Owner’s designated representative, will be billed at Diversified’s current labor rates for onsite
personnel affected by the delay until such time as the delay is remedied and installation work is allowed to
proceed.
4. All workspaces will be unobstructed, clean, and dust free by the dates shown on the official project schedule.
5. Building access through front doors, loading docks, elevators, etc. as required for large equipment and installation
load in will be provided.
6. Any necessary keys, security badges, clearance, etc. will be provided as needed for the course and duration of
the project.
7. Parking will be provided within a reasonable distance of the job site.
8. All necessary test equipment will be allowed on site with no restrictions.
9. Appropriate client representatives will be available during the course of the project and any scheduled training
sessions.
10. Diversified utilizes non-union labor. Union labor requirements will be the responsibility of Account ID/Client
Name.
11. Diversified is not a high voltage contractor and as such will undertake no high voltage installation work in the
fulfillment of this project.
12. Job scope provides proprietary information developed by Diversified for the purpose of defining this specific
project. This information may not be used by the owner or other contractors without written consent.
13. This proposal is provided with the understanding that Diversified will be able to perform the above work in a
single, continuous period of performance. Costs associated with multiple mobilizations/demobilizations may
result in a change order.
14. Except in instances in which the services are agreed in writing to include backup services, Client shall be solely
responsible for backing up Client’s data and Diversified shall have no liability with regards to Client’s data.
15. Mounting installation of the QTY 2 JBL speakers in the Chambers Room is to be the responsibility of the
CUSTOMER. Diversified will provide the mounting hardware.
ASSUMPTIONS
1. All client-provided CAD drawings or building plans provided to Diversified are accurate. (This includes but is not
limited to plan views, reflected ceiling plans, elevations, conduit risers, electrical, millwork details, specific
mounting details, etc.) Unless otherwise noted in this proposal, Diversified includes the creation of CAD As-Built
drawings for security devices installed under this Scope of Work only. Diversified will turn over final As-Built
drawings as part of its Project Closeout Package, along with Operations and Maintenance Manuals. Additional
CAD work beyond As-Built drawings is not included in Diversified’s quote. Additional costs may be incurred if
electronic copies of the CAD floorplan drawings are not available for use in the development of submittal
documents. Diversified is not responsible for costs associated with the procurement of CAD files.
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2. All necessary client provided infrastructure will be provisioned, available, and functional as defined in the project
schedule. (This includes the appropriate IP, server, DNS, gateway, and SPID information for any WAN, LAN, or
ISDN connection hat is part of the system as well as conduit, cable tray, power, grounding, and HVAC)
3. All owner furnished equipment and cabling will be available, in place, and functional as defined in the project
schedule.
4. Unless otherwise stated in the Scope of Services within this proposal to be furnished and installed by Diversified,
all electrical services will be available, in place, and functional as defined in the project schedule. (This includes,
but is not limited to, AC power, J boxes, conduit/cable pathways, cable trays, grounding wires or rods, floor boxes
or pockets, etc.)
5. All necessary ceiling trim work, drywall, woodwork, millwork painting, etc., will be in place as defined in the project
schedule.
6. All user furnished sources will be available during system commissioning and training. (This includes laptops,
computers, satellite/cable feeds, etc.)
7. For design proposals involving Revit BIM design work: This proposal is based on Diversified providing, as its
deliverable, Revit BIM modeling for devices to the extent of providing spatial representation in our models for the
purposes of de-conflicting trade clashes. Diversified does not include granular visual representation modeling of
its proposed products for the purposes of real-life renderings or the like.
8. For design proposals involving Revit BIM design work: This proposal is based on Diversified being provided Revit
environment backgrounds and a library of device families by the Customer for the purposes of use during its work.
9. Diversified’s Project Manager (PM), Project Foreman (PF) and/or Field Engineer (FE) will coordinate with the
Owner, General Contractor (GC), and other contractors as necessary to ensure a smooth and successful
execution of the proposed Scope of Work. To that end, the PM, PF and/or FE will be available to attend one (1)
coordination and/or progress type meeting with the Owner, Architect and/or GC every two weeks, not to exceed
two (2) meetings in a consecutive thirty (30) day period. Should additional meetings be required, the Owner or
GC shall inform Diversified’s PM of the anticipated quantity of such coordination/progress meetings at which
Diversified attendance is required so a revised proposal (if pre-approval) or change order proposal (if postapproval) may be submitted to the Owner or GC for approval.
10. Existing wire and/or equipment intended to be utilized and/or reused under this Scope of Work will be tested for
proper functionality during installation. Should existing wire or equipment be found inoperable, incompatible or
otherwise unfit for use, Diversified will provide a proposal for replacement to the Owner or Owner’s designated
Agent. Such replacements may be required before installation can be finalized and project turnover can occur.
Neither Diversified, nor its subcontractors, will assume accountability for, or absorb costs associated with, delays
that are the direct result of necessary materials or equipment replacements.
11. Returned material must be resalable, unopened in its original packaging. Any material or containers that are
opened, defaced, or damaged cannot be returned to Diversified. Restocking fees may apply for returned
equipment.
12. Unless already noted as included in this proposal, hoists, man-lifts, extra-long ladders, special safety equipment,
and the like, shall be provided by others (or by Diversified at additional cost) when required.
13. Taxes are based on estimates and will be billed to actual at the time of invoicing. Customers, including
government, general contractors and not for profit entities seeking a tax exemption must supply Diversified with a
valid exemption certificate or direct pay permit at the time of proposal execution or upon issuance of a purchase
order.
14. Payment and Performance Bonds are excluded. If Diversified is required to carry a P&P bond, Diversified’s total
price will increase by 2%.
15. This proposal was not prepared in accordance with Davis Bacon or other Prevailing Wage Scale. If Diversified is
informed that such wage rates are required for this project, Diversified will revise its proposal accordingly.
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CUSTOMER RESPONSIBILITIES
1. The client will assign a single point of contact authorized to sign off on all project deliverables.
2. Communicate proposed changes to any scope, assumptions, or schedule as soon as they arise and follow
prescribed change management process expeditiously
3. Equipment damage from dust or other contaminants during the course of the project.
4. Provide relevant architectural changes to the facility in order to accommodate the integration of equipment
supplied by Diversified. (This includes, but is not limited to, rough openings for projection screens, ceiling finish
work for projection screens, painting requirements for rear projection rooms (flat back), window treatments,
lighting control systems, and lighting changes.)
5. Identify third-party contractors (i.e., electricians, construction personnel, architects, and designers) and determine
the client coordinator.
6. Provide clean and secure installation area during project period. If the space is not clean or secure during
installation, Diversified will only deliver equipment that is signed for. Client assumes risk for loss or damage to
equipment under these conditions.
7. The Customer will provide, in advance, notification of any unique requirements, hazardous locations and
materials, security precautions, access restrictions or other extraordinary conditions, which may affect the
execution of installation tasks described herein.
8. Provide a “Room Ready” state prior to installation of cabling, furniture and system componentry:
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DIVERSIFIED DELIVERABLES
1. Inspection and site survey (on premise).
2. Weekly project status reports.
3. Communicate proposed changes in writing as soon as they arise and follow prescribed change management
process expeditiously.
4. System delivery, installation, and testing as defined by functional scope.
5. Training provided after completion of system installation.
6. Clean up work area at end of each day.
SCHEDULE
1. Project schedule as agreed upon by Diversified and Account ID/Client Name will establish the milestones, dates,
and period of performance.
2. Project schedule will be provided within five (5) days of receipt of purchase order or signed contract. This
schedule includes client milestones, design, equipment procurement, programming, on-site work, and customer
training and is based on the assumptions listed above.
CHANGE MANAGEMENT
1. Modifications to the above list of equipment due to additional requirements of any type from any source including
but not limited to: addendums not listed above, other revisions or editions of any of the documents listed above,
interpretation of fire codes, and changes requested by the Authority Having Jurisdiction (AHJ); may, at the sole
discretion of Diversified, entail additional charges.
7. Diversified’s goal is to capture the Customer’s requirements in the needs analysis phase of the design process
and to complete projects with a minimal amount of Change Proposals, if any. However, Change Proposals may
be required due to several reasons and each party has the option to request changes to the agreed upon scope
of work. Schedule and cost impact conditions such as accelerated schedule requests, or the addition of building
systems to our scope are examples of cause for Change Proposals.
8. Any changes in the above assumptions must be approved by Diversified and Account ID/Client Name following
the prescribed change management process and the ramifications communicated.
9. The following is Diversified’s process for handling Change Order requests:
a. Diversified receives change condition data from client and considers impact to the current project design
solution set.
b. Diversified then, if warranted, and in the form of a Change Proposal, provides associated costs and scope
narrative to address the Change Condition, General Conditions, Schedule, or additional Professional
Services Labor.
c. Diversified submits the Change Proposal with an updated timeline to the Customer. Please note that no
work related to the Change Proposal will begin until a Change Order is provided/authorized by the
Customer, Owner, or Owner’s Agent.
d. The Customer, Owner, or Owner’s Agent authorizes the Change Proposal and returns a signed Change
Proposal, Change Order, or Purchase Order to Diversified.
e. Diversified proceeds with ordering any additional materials and/or performance of the work.
f. Diversified updates the contract scope of work, deliverables, and/or system drawings, as necessary.
CONCLUSION (ENTIRETY OF OFFER)
1. This document, including any referenced attachments, represents Diversified and the Client’s mutual
understanding of the scope, schedule, and functionality for the systems to be designed and installed.
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2. Final completion and warranty engagement are reached when the items listed on this document are fulfilled. This
includes testing, commissioning, and training on fully operational integrated systems. In large projects, sections
may be brought online on a pre-determined schedule for warranty to remain in sync.
CUSTOMER NETWORK RESPONSIBILITIES
This project will utilize an Owner-Furnished-Equipment/Customer provided network. Diversified will provide
technology specifications and device requirements including, but not limited to, PIM/SM, IGMP Snooping,
VLANS, Master Clock, Proxy Servers, QoS, Bandwidth, listen/connect ports, DHCP/DNS/IP, VoIP, security,
Firewalls, protocols, and PoE. This may be coordinated via manufacturer documentation and/or a master
technology requirements document.
Unless specifically detailed within this Scope of Work, the following are not included and therefore excluded
from this proposal:
1. Network topology design, technology planning, and architecture
1. Network switch/server/appliance rack installation
2. Network switch/server/appliance configuration
3. Network switch/server/appliance configuration with other systems
4. Network switch/server/appliance configuration support with client
5. Patching to OFE network switches, appliances, and servers
6. Network commissioning and testing
7. Network security including switches and devices
Diversified can provide a ‘Network-Ready’ checklist to ensure the customer has sufficiently designed,
configured, tested, and commissioned the network prior to the Diversified commissioning the ‘system(s)’
detailed within this Scope of Work.
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BILL OF MATERIALS AND PRICING
Item
Manufacturer
Model
Description
1
Qty
OFE
Unit Price
Extended
Price
Council Chambers
Audio
1.70
QSC
CORE 24f
BUNDLE: Q-SYS Core Processor with 24
Local Audio I/O Channels, 160x160 Total
Network I/O Channels with 8x8 SoftwareBased Dante License Included, 1RU.
Includes Scripting/UCI Functionality.
1.00
No
$4,353.04
$4,353.04
1.80
QSC
SL-DAN-32-P
Q-SYS Software-based Dante 32x32
Channel License, Perpetual
1.00
No
$694.86
$694.86
1.90
QSC
CX-Q 2K4
4-Channel 500W/CH Q-SYS Network
Amplifier, Lo-Z, 70V, 100V direct drive,
FlexAmp, Mic/line Inputs, 100-240v .
1.00
No
$2,283.53
$2,283.53
1.100
Shure Inc
MX418D/S
11.00
No
$314.41
$3,458.51
1.110
Shure Inc
MXW8X=-Z10
Supercardioid-18" Desktop Gooseneck
Condenser Microphone, Attached 10´ XLR
Cable, Logic Functions, Programmable
Switch and LED Indicator, Attached
Desktop Base
neXt Wireless Transmitter Desktop Base
for Gooseneck (1.9 GHz)
8.00
No
$558.70
$4,469.60
1.120
Shure Inc
MXWAPX8=-Z10
2.00
No
$3,280.16
$6,560.32
1.130
Shure Inc
MX415LP/S
8.00
No
$228.00
$1,824.00
1.140
Shure Inc
MXW2X/SM58=-Z10
Access Point Transceiver for MXW neXt 8
Wireless Conferencing System (1.9 GHz)
15" Shock-Mounted Gooseneck,
Supercardioid, Less Preamplifier
Microphone - Handheld - SM58 Cartridge
1.00
No
$500.68
$500.68
1.150
Shure Inc
MXW1X/O=-Z10
Microphone - Bodypack
1.00
No
$487.79
$487.79
1.160
Shure Inc
WL185MB/C-LM3
LM3 Lavalier Microphone, Cardioid, Black
1.00
No
$145.90
$145.90
1.170
Shure Inc
MXWNDX4
1.00
No
$798.29
$798.29
1.180
Shure Inc
MXWNDX8G
8.00
No
$1,240.95
$9,927.60
1.190
Williams
Sound
IR SY11 D
Networked 4-Bay Charging Station for
MXW neXt Bodypack, Handheld &
Boundary Wireless Microphone
Transmitters
Networked Charging Dock - 8 Bay Gooseneck
IR PLus Complete with Dante - Includes:
(1) IR M1 D IR + Infrared Modulator / Wi-Fi
Server with Dante input supporting 2
channels, (2) IR E4 IR + Infrared emitters,
(4) WIR RX22-4N receivers
1.00
No
$4,044.86
$4,044.86
1.200
Williams
WF T8 D
WaveCAST 8 Dante
1.00
No
$3,192.96
$3,192.96
1.290
JBL
CONTROL 31
2.00
No
$694.90
$1,389.80
1.300
JBL
MTC-30UB
Two-Way High-Output Indoor-Outdoor
Speaker (Priced as Each, Sold as Pairs)
U-Bracket for Control 30
2.00
No
$74.79
$149.58
Items Subtotal
$44,281.32
Control
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1.210
QSC
TSC-101-G3
Q-SYS 10.1" PoE Touch Screen Controller
for In-Wall Mounting. Black.
1.00
No
$2,351.25
$2,351.25
1.220
QSC
TSC-710t-G3
Table Top Mounting Accessory for TSC70W-G3 and TSC-101W-G3
1.00
No
$331.15
$331.15
1.230
Netgear
GSM4248UX100NAS
M4250 - AV Line 40G8XF POE++ Managed
Switch
1.00
No
$6,050.68
$6,050.68
Items Subtotal
$8,733.08
$0.00
$0.00
Items Subtotal
$0.00
Rack
1.250
Customer
OFE Equipment rack
Existing Equipment rack
1.00
Yes
Video
1.10
QSC
NV-21-HU
4K60 4:4:4 Network Video Endpoint for QSYS Ecosystem, software configurable as
Encoder or Decoder. 1 HDMI 2.0 Input, 1
USB-C Input, 1 HDMI 2.0 output.
15.00
No
$1,693.72
$25,405.80
1.20
QSC
NV-32-H (Core
Capable)
4K60 4:4:4 Network Video Endpoint for the
Q-SYS Ecosystem, Software Configurable as
Encoder or Decoder.
1.00
No
$3,148.58
$3,148.58
1.30
QSC
NV-1-H-WE
1.00
No
$998.86
$998.86
1.40
QSC
NV-1-INSERT KIT
1.00
No
$36.65
$36.65
1.50
QSC
NC-20x60
4K60 4:4:4 HDMI Encoder for In-Wall
Applications, interoperable with NV-32-H
and NV-21-HU. 1 HDMI 2.0 Input, PoE+,
White
Accessory Kit for NV-1-H-WE (Includes
decora plate & Q-SYS vented inserts), Black
20x Optical Zoom 60-degree Horizontal
Field of View, PTZ Network Camera, PoE,
with HDMI and SDI output. Includes PTZWMB1 Wall Mount Bracket.
2.00
No
$4,023.93
$8,047.86
1.60
QSC
NC-12x80
12x Optical Zoom 80-degree Horizontal
Field of View, PTZ Network Camera, PoE,
with HDMI and SDI output. Includes PTZWMB1 Wall Mount Bracket
1.00
No
$3,358.93
$3,358.93
1.240
Customer
Existing Extron Media Port 300
1.00
Yes
$0.00
$0.00
1.260
Customer
OFE
streaming/recording
OFE Dias displays
Existing ViewSonic displays
8.00
Yes
$0.00
$0.00
1.270
Customer
OFE Mobile display
Existing Video display and cart
1.00
Yes
$0.00
$0.00
1.280
Customer
OFE Breezeway
Display
Existing Breezeway Display
1.00
Yes
$0.00
$0.00
Items Subtotal
$40,996.68
Video-Cart
1.310
Chief
MFMUB
3'-4' mobile cart, 15-45 degree tilt
1.00
No
$728.79
$728.79
1.320
Samsung
QM65C
65" Commercial 4K UHD Display, 500 NIT
1.00
No
$1,227.29
$1,227.29
1.330
QSC
NV-21-HU
4K60 4:4:4 Network Video Endpoint for QSYS Ecosystem, software configurable as
Encoder or Decoder. 1 HDMI 2.0 Input, 1
USB-C Input, 1 HDMI 2.0 output.
1.00
No
$1,782.86
$1,782.86
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1.340
QSC
NV-21-PSU
12v 10a Aux Power Supply for NV-21-HU to
enable USB-C device charging
1.00
No
$228.58
$228.58
Items Subtotal
$3,967.52
$6,153.85
$6,153.85
Items Subtotal
$6,153.85
$54,696.00
$54,696.00
Services Subtotal
$54,696.00
$2,777.78
$2,777.78
G&A Subtotal
$2,777.78
$2,222.23
$2,222.23
Expense Subtotal
$2,222.23
zz.Miscellaneous Materials
1.720
Diversified
MscMaterials
Miscellaneous Materials
1.00
No
Professional Services
1.350
Diversified
Engineering, PM,
and Install Services
Design Engineering, CAD Drafting, Project
Management, Project Coordination, Field
Engineering, Programming, Rack
Fabrication, Install Labor Prevailing Wage
1.00
No
General & Administrative
1.700
Diversified
Freight
Freight
1.00
No
Travel & Expense
1.710
Diversified
Travel
Travel and Expenses
1.00
No
Service Contracts
1.730
Diversified
Support Contract
2
5 Year Assurance Labor Only
1.00
No
$35,521.00
$35,521.00
Contract(s)
Subtotal
$35,521.00
Room/Task Total
$199,349.46
$2,192.00
$2,192.00
Services Subtotal
$2,192.00
$44.45
$44.45
Expense Subtotal
$44.45
Room/Task Total
$2,236.45
User Training and Staffing First Council Meeting
Professional Services
2.40
Diversified
Field Engineering
Field Engineering
1.00
No
Travel & Expense
2.370
Diversified
Travel
Travel and Expenses
1.00
No
SUMMARY
Item
Room/Task
Unit Price
Room/Task Description
Qty
Extended
Price
1
$199,349.46
Council Chambers
1.00
$199,349.46
2
$2,236.45
User Training and Staffing First Council
Meeting
Estimated Tax at 10.3%
1.00
$2,236.45
$20,763.35
Grand Total
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$222,349.26
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Payment Terms
“Pricing is exclusive of duties, tariffs and other assessments.”
Client accepts it will pay the fees outlined herein once an approved invoice is submitted. Both parties agree to the billing and payment
frequency terms outlined below:
BILLING TERMS
Payment Schedule Line Item
Equipment-Only Sales
Bill/Invoice Value
Payment Due Date
100% of Total Fee
Due upon delivery of Equipment to Client or
Diversified staging facility.
Client will be billed for Equipment as it is delivered to Diversified staging facility or Client. If Equipment is
shipped in installments, Client will receive multiple invoices. All equipment invoices are due in full upon
receipt.
All Other Services
50% of Total Cost
Upon Contract Commencement
Due Net-30 days of invoice date.
40% of Total Cost
Upon Arrival of Equipment
Due Net-30 days of invoice date.
10% (Final Payment)
Upon Install and Completion
Due Net-30 days of invoice date.
Client will be billed 50% of Total Fee at the time of contract signing, due in full upon receipt. Client will be billed a progress payment in the amount of 40% of the Total Fee
when any Equipment is delivered to Client or Diversified staging facility regardless of whether Equipment is shipped in multiple installments; this invoice is due in full
within thirty days of the invoice date. The balance of the Total Fee will be billed after Project completion and due in full within thirty days of the invoice date.
PRICE VALIDATION
Diversified’s proposed price is valid for 30 days from receipt of this proposal and may be subject to price review if accepted after the
date of validity.
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SUMMARY OF SERVICES (5 YEAR ASSURANCE LABOR ONLY)
Diversified will provide the following types of Assurance Service to CLIENT as further described in this Statement of Work
Solutions
Description
Base/Optional
Remote Support
The Remote Support Service is a break-fix and
resolution which includes capabilities to remotely
access and troubleshoot a client’s equipment upon
receiving an incident ticket. This process is possible
through our highly trained level 1 service desk, level 2,
and level 3 representatives. This can include accessing
a video conferencing system over the internet via
remote network access or partner-specific tools to
diagnose and fix issues. Remote support allows for
quick and convenient problem resolution without
needing a technician to be physically present.
Standard
Onsite Support
The Onsite Support Service refers to technical support
and issue resolution at the client location. When an
issue cannot be resolved remotely and requires
physical presence for further troubleshooting and
resolution, an Onsite field technician is available to
provide technical support, troubleshooting, and resolve
the issue, which includes repairing the problem by
replacing parts or adjusting the equipment
Standard
The outline descriptions of the services set forth in the above table are for general informational purposes only.
The detailed descriptions of the applicable Services, set forth below in this Statement of Work, shall govern.
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CONTRACT TERM AND PRICE (5 YEAR ASSURANCE LABOR ONLY)
TERM
Effective Date: January 1st, 2027 (Estimated)
Expiration Date: December 31st, 2031 (Estimated)
CONTRACT PRICE
Total Five Year Price: $ 35,521
Sales tax is not included in this contract price. If your company is tax exempt, please provide a valid tax-exempt certificate
with this signed proposal. This proposal is only valid for thirty (30) days.
***Diversified reserves the right to adjust Labor Rates annually based on a publicly available wage indicator.***
Pricing for year 4 and 5 are not automatic. Diversified reserves the right to adjust Labor Rates annually based on a publicly
available wage indicator.
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GENERAL SERVICE PARAMETERS
HOUR OF SUPPORT
Diversified shall provide hours of support during the following hours unless stated otherwise.
Scope
Support Type
Support Hours
Calls only
Level 1 service desk
24x7x365 basis
Level 1 service desk
24x7x365 basis
Remote Incident and request resolution/restoration
Onsite field support
Level 2 & Level 3
remote technician
Level 2 & Level 3
onsite field technician
Onsite field technician
9x5 - 8:00 AM to 5:00 PM business hours
Preventative Maintenance
9x5 - 8:00 am to 5:00 pm business hours
9x5 - 8:00 am to 5:00 pm business hours
LANGUAGE USED
Communicating with Authorized Users through live agents shall be in English during the hours specified in Hour of Support.
SUPPORT LOCATION
Diversified shall provide CLIENT, in scope services at the locations agreed between Diversified and CLIENT, which includes
country, state, city, floor, room/location, address. The locations are outlined in Exhibit A, Covered Locations.
COVERED EQUIPMENT
The CLIENT shall provide Diversified with a comprehensive list of equipment to be supported under this Agreement. This
Agreement shall not cover any equipment not included in the equipment list provided by the CLIENT. The equipment list
containing the Covered Equipment is located on Exhibit B. For Avoidance of doubt, the CLIENT shall be financially responsible
for labor, freight, and replacement part.
If a piece of equipment not included in the equipment list requires repair, Diversified shall facilitate the repair with the
manufacturer or a third-party vendor. Upon completion of the manufacturer or third-party evaluation, Diversified shall
provide the CLIENT with a repair quote within forty-eight (48) hours. The repair or replacement process for the piece of
equipment shall commence upon receipt of the Client's signed authorization and Client’s purchase order or other Client
document (i.e, contract) required for billing purposes. Diversified shall follow the best effort to resolve the issue related to
the equipment which is not equipment covered by this Agreement.
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SERVICE LEVEL AGREEMENTS
Diversified shall make a good faith effort to perform Assurance Services according to the standard service targets defined
below:
Service Desk – Calls
Service
Measure
Average speed to
answer
Metric Description
The number of calls the Service Desk level 1 agents
answers within 15 minutes is divided by the total
number of answered calls.
Performance
Target
<15 Minutes
Target
95%
Measurement
Window
24/7/365
Service Desk – E-mail
Response Time
Service
Metric Description
Measure
E-mail response time The number of e-mails a Service Desk agent responds to
client e-mail within 4 hours is divided by the total number
of e-mails received.
Performance
Target
4 Hours
Target
90%
Measurement
Window
24/7/365
Onsite Field Services
Diversified shall perform Onsite Services in accordance with the following standard service targets:
•
Response time: Diversified will respond to onsite visits within 48 hours of receiving a request, provided
that remote troubleshooting has been completed and a technician has been assigned to the job.
•
Quality of service: Diversified will ensure that all Assurance Onsite Services are performed with due care,
skill, and diligence in accordance with applicable industry standards and best practices.
The 48-hour SLA clock will start once remote troubleshooting is completed and a technician is assigned to the job.
Response Time
Service
Measure
Onsite
Response
Visit
Metric Description
The number of tickets that had a technician onsite within 48
business hours vs. the total number of tickets that required onsite
technician support
Performance
Target
48 Hours
Target
95%
Measurement
Window
Business Days/Hours Only
Service Level Exclusions
•
•
Following deliverables/requirements are explicitly excluded from this agreement.
Diversified shall not be liable for any service level breaches arising from any events beyond their reasonable control,
including but not limited to natural disasters, civil unrest, strikes, and government regulations.
If the Diversified Onsite technician is unable to access the site due to circumstances outside of its control, including but not
limited to restrictions on access, denial of entry, or any other similar cause, the SLA clock shall be stopped until access to
the site is restored.
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•
In the event that safety issues arise while accessing the site or equipment, the SLA clock shall stop. Once the safety issue
has been resolved and it is safe to resume work, the SLA clock will begin again.
•
If Diversified is unable to perform the services due to the customer not being available at the site, the SLA clock shall stop
until such time as the customer is available. Diversified shall make reasonable efforts to schedule the services at a mutually
agreed-upon time with the customer, and any delays caused by the customer's unavailability shall not be counted towards
the SLA metrics.
•
If a device or site is not covered under warranty, the service levels provided under this Agreement shall not apply to such
device or site. Instead, the Diversified shall provide a service on a reasonable effort basis, taking into account the availability
of resources and the nature of the issue. The parties shall work together to develop a mutually agreeable service plan for
the device or site that is not covered under warranty, which shall include a description of the services to be provided and
the associated fees if any.
•
Diversified shall not be responsible for any damage arising out of or related to the provision of services for devices or sites
that are not covered under warranty.
•
If the Client reschedules the preventative maintenance schedule agreed upon in the service level agreement, the service
level clock shall be stopped during the rescheduled time. The service provider shall not be liable for any service level
breaches that occur during the rescheduled time.
SCOPE OF WORK
Under this agreement, Diversified shall provide the CLIENT with the following Services as specifically set forth herein.
Base Service
• Remote Support
o Service Desk Level 1
o Level 2
o Level 3
• Onsite Support
o Level 2
o Level 3
REMOTE SUPPORT
Diversified shall provide remote support services to the CLIENT, Remote support services shall include service desk level 1,
level 2 and level 3 remote support for troubleshooting, problem diagnosis, and resolution. Remote Services include activities,
as further detailed in this Schedule, required to coordinate, and respond to incidents and service requests logged by
(authorized) CLIENT employees, the coverage model is specified in Hour of Support Section IV.1, and adhere to service level
as specified in Service level agreement section IV.8
Level 1 support
Service Desk Level 1 support is the activities associated with restoring services when interruptions of business activities occur
and must be resolved. The aim is to restore service as quickly as possible and, when necessary, by means of a remote
workaround.
Diversified shall provide Service Desk level 1 support to manage incidents and service requests and handle communication
with the authorized users per the roles and responsibilities below.
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The CLIENT shall call, email or submit issues via portal to Diversified’s Global Service Center and provide Diversified with the
entitlement information and a description of the problem. The Service Desk level 1 shall take that submitted information and
provide remote assistance to resolve inquiries on the features, functions, and usage of services in scope. If the issue remains
unresolved, the Service Desk level 1 shall escalate the ticket to remote Level 2 and level 3 resolver groups.
Responsibility Matrix
The table below sets forth a responsibility matrix describing the respective task-level responsibilities of Diversified and
CLIENT, for described in the section above.Diversified shall perform those activities for which Diversified is listed as the
responsible Party in the applicable table, and CLIENT, shall continue to perform those activities for which CLIENT, is listed as
the responsible Party in the applicable table, indicated in each case with an “X” in the applicable column.
Roles and Responsibilities
Diversified
The client shall call or email and provide Diversified with the following information:
Client name, Client contact info, Site address, suggested date/time for the service, and a
description of the problem.
Submit inquiries for support through approved channels and procedures.
Client
X
X
The service Desk shall be a single point of contact (SPOC) for Authorized Users relating to
all Services in scope.
Communicate with Authorized Users through live agents in the following languages:
English during the hours specified in Hours of Support section III.1
Provide the following support for Incidents and requests: Authorized User entitlement,
classification based on the information provided, initial triage, ticket resolution of
resolvable tickets, routing and escalation to Level 2 and Level 3 resolver groups (including
third parties).
For incidents and requests owned by the Service Desk, manage and maintain end-to-end
ticket ownership following Incident management and request management practice.
Participate, as needed, in Client escalations/analysis requests.
X
Responsible for scheduling field service appointments, assigning technicians to jobs, and
ensuring that service incidents are handled promptly and efficiently.
Responsible for providing field services dates of visit and times and confirm availability.
X
Ensure technician have the necessary information to complete their jobs which includes
client contact details, location information, and issue description.
Ensure that technicians arrive on time, complete jobs efficiently, and meet customer
requirements as per service scope
Generate quotation for the device not under Warranty which include labor cost, travel
cost and equipment cost
Provide dispatch ticket billing details to the finance team
X
X
X
X
X
X
X
X
X
Validate, acknowledge, and approve the quote provided by Diversified.
X
Provide approval and authorization for Diversified employees to access the client site.
X
Level 2 support
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Level 2 support is the activities that represent a higher level of remote technical support provided by a level 2 agent via
remote access to recover service as quickly as possible and, when necessary, by means of a remote workaround that cannot
be resolved by Level 1 Support.
Diversified shall provide Service Desk level 2 support to resolve incidents and service requests and handle communication
with the authorized users.
Responsibility Matrix
The table below sets forth a responsibility matrix describing the respective task-level responsibilities of Diversified and
CLIENT, for described in the section above.
Diversified shall perform those activities for which Diversified is listed as the responsible Party in the applicable table, and
CLIENT, shall continue to perform those activities for which CLIENT, is listed as the responsible Party in the applicable table,
indicated in each case with an “X” in the applicable column.
Roles and Responsibilities
Diversified
Client
Handles assigned manual incidents and request execution routines that cannot be
handled automatically and/or may require elevated technical rights beyond level 1. This
includes diagnosing and troubleshooting complex technical issues related to AV
equipment, software, and systems.
Point of escalation for Level 1 agents, providing guidance and support in resolving more
complex issues.
Resolve Incidents using remote-control and/or video conferencing system, and when
possible, implement corrective actions. If the Incident resolution is not possible, escalate
as per the escalation procedures.
Provide additional information about the issue they are experiencing, including error
messages, symptoms, and any steps they have taken to resolve it.
Provide necessary access, licenses, and administration to remote control tool(s) to level
2 support agent.
Participate, as needed, in Client escalations/analysis requests.
Provide approval and authorization for Diversified employees to access the client site.
X
X
X
X
X
X
X
Level 3 support
Level 3 support is the activities that represent the highest level of remote technical support provided by a level 3 technical
specialist via remote access to recover service as quickly as possible and, when necessary, by means of a remote workaround
that cannot be resolved by Level 1 & Level 2 Support. Diversified shall provide Level 3 support to resolve Incidents and handle
communication with the Authorized Users.
Responsibility Matrix
The table below sets forth a responsibility matrix describing the respective task-level responsibilities of Diversified and
CLIENT, for described in the section above. Diversified shall perform those activities for which Diversified is listed as the
responsible Party in the applicable table, and CLIENT, shall continue to perform those activities for which CLIENT, is listed as
the responsible Party in the applicable table, indicated in each case with an “X” in the applicable column.
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Roles and Responsibilities
Diversified
Handles assigned manual incidents execution routines that cannot be handled
automatically and/or may require elevated technical rights beyond level 1 and level 2.
Resolve complex and advanced technical issues using remote capabilities and or video
conferencing systems. Level 3 technical specialists have the expertise and experience to
troubleshoot and resolve the most challenging and complex technical problems related
to audio-visual, collaboration, media, digital signage, information technology, and
security systems.
The Level 3 technical specialist shall communicate effectively with clients to ensure that
all technical issues are resolved promptly and satisfactorily.
Provide detailed information about the issue they are experiencing, including error
messages, symptoms, and any steps they have taken to resolve it.
Provide approval and authorization for Diversified employees to access the client site.
Client
X
X
X
X
X
Provide necessary access, licenses, and administration to remote control tool(s) to Level
3 technical specialists.
Participate, as needed, in Client escalations/analysis requests.
X
X
Escalate issues to If the level 3 technical specialist cannot resolve a problem; the issue
shall be escalated to vendors and manufacturers.
Provide approval and authorization for Diversified employees to access the client site.
X
X
ONSITE SUPPORT
Diversified shall provide Onsite support services to the CLIENT; onsite support services shall include level 2 and level 3 support
for incidents where a remote resolution is either not possible or not available, a field technician shall be scheduled to go
onsite at CLIENT, locations, and shall investigate and resolve an incident related to the physical device.
Level 2 Support
Level 2 support shall provide on-site technical support to customers, as required. They shall respond to support requests
within the defined response time as specified in Service level agreement section VI.8. They shall be available to travel to the
customer's location if remote support is not possible or if the customer requests onsite support.
Responsibility Matrix
The table below sets forth a responsibility matrix describing the respective task-level responsibilities of Diversified and
CLIENT, for described in the section above. Diversified shall perform those activities for which Diversified is listed as the
responsible Party in the applicable table, and CLIENT, shall continue to perform those activities for which CLIENT, is listed
as the responsible Party in the applicable table, indicated in each case with an “X” in the applicable column.
Roles and Responsibilities
Handles assigned manual incidents execution routines that cannot be handled
automatically and/or may require elevated technical rights beyond level 1 and level 2
remote support
Provide Diversified, safe, and uninterrupted access to the location and Equipment.
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Diversified
Client
X
X
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Roles and Responsibilities
Responsible for maintaining backup data necessary to replace critical data in case of loss
or damage to such data for any cause.
Diagnose and troubleshoot technical problems, perform repairs, and ensure all
equipment and software function properly.
• Performing onsite technical assistance and troubleshooting
• Assisting with uncrating equipment from boxes and shipping replaced
equipment.
• Testing media for continuity and proper signaling.
• Assisting with AV and conference room equipment setup
Provide access to original design, integration architecture and pictures for
installations/implementations
Follow all safety procedures and always adhere to the customer's security and
confidentiality policies.
Communicate effectively with the client and diversified remote team to inform the
ticket resolution progress.
Provide training to customers on using and maintaining audio and video equipment and
provide best practices and recommendations for using the equipment.
Provide approval and authorization for Diversified employees to access the client site.
Diversified
Client
X
X
X
X
X
X
X
Level 3 support
Level 3 support is the activity that represents the highest level of onsite field technical support provided by a level 3 technical
specialist to recover service as quickly as possible. They shall be available to travel to the customer's location if remote support
is impossible or the customer requests onsite support. Diversified shall provide Level 3 support to resolve incidents and
handle communication with the authorized users.
Responsibility Matrix
The table below sets forth a responsibility matrix describing the respective task-level responsibilities of Diversified and
CLIENT, for described in the section above.
Diversified shall perform those activities for which Diversified is listed as the responsible Party in the applicable table, and
CLIENT, shall continue to perform those activities for which CLIENT, is listed as the responsible Party in the applicable table,
indicated in each case with an “X” in the applicable column.
Roles and Responsibilities
Diversified
Client
Resolve complex and advanced technical issues for equipment malfunctions; onsite
technicians shall diagnose and repair the problem by replacing parts or adjusting the
equipment.
Level 3 onsite technical specialists have the expertise and experience to troubleshoot
and resolve the most challenging and complex technical problems related to audiovisual, collaboration, media, digital signage, information technology, and security
systems.
The Level 3 technical specialist shall communicate effectively with clients to ensure that
all technical issues are resolved promptly and satisfactorily.
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X
X
X
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Roles and Responsibilities
Provide detailed information about the issue they are experiencing, including error
messages, symptoms, and any steps they have taken to resolve it.
Participate, as needed, in Client escalations/analysis requests.
Escalate issues to If the level 3 onsite technical specialist cannot resolve a problem, the
issue shall be escalated to vendors and manufacturers.
The client-authorized user needs to provide a signoff to Diversified within 24 hours of
issue resolution.
Diversified
Client
X
X
X
X
EQUIPMENT REPLACEMENT/REPAIR
As a part of onsite field supports any CLIENT equipment under this Agreement is found to be defective or non-functional
during the Agreement term, and it is determined that the covered equipment requires manufacturer replacement or repair,
the equipment will be sent to the manufacturer’s repair facility or a third-party vendor’s repair facility. It will be procured
from the manufacturer or a qualified vendor. This agreement includes parts, labor, shipping, and taxes. Diversified shall
adhere to service level as specified in Service level agreement section VI.8. The reinstallation of any repaired system
component, listed in Covered Equipment, will typically be handled by an assigned Field Service Technician, covered
under this Assurance agreement.
REPORTING
Full summary reporting will be provided following the completion of any service action. That report would detail
the original complaint, actions taken to resolve the issue, and recommendations for further actions or upgrades.
DESCRIPTION OF NON-COVERAGE
SERVICES NOT COVERED
The following items, areas, and conditions are not covered by the terms of this service agreement:
8.
Any equipment not procured by Diversified that was furnished by the Client at the time of installation.
9.
Failure due to or caused by fire, as a result of utility Services, poor unconditioned or fluctuating electrical power, airconditioning or humidity control, computer virus, or natural and environmental causes such as earthquake, tornado, floods,
lightning, corrosion, acts of war or terrorism, quarantine restriction, strikes, freight embargoes, or other extreme weather.
Failure caused by abuse, misuse, or negligence of the installed systems and/or components.
Any actual, consequential, or incidental damages incurred or suffered by the Client, directly or indirectly, or for economic loss,
including, but not limited to inconvenience, common carrier delay or material damage, loss of profits, loss of business
revenue, loss of time, loss of equipment use, or any other economic loss of any kind whatsoever.
Failure or perceived failure on mechanical or electrical failure was found or due to the Client’s inability to operate the covered
systems and components properly.
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Control system or other software programming changes to facilitate control functions not available at the commencement of the
agreement.
Inability of the covered systems and components due to the manufacturing design of a product, or the integration of the system,
to perform in a manner other than for what it was designed.
Any condition that existed before the start date of this agreement that would have been obvious during a pre-inspection of the
covered systems and components.
Repairs prohibited by statute, governmental regulation, or applicable other law.
Physical re-installation of covered systems and components from their original installed configuration.
Back-up and restoration of data.
Replacement parts that are not available or have been discontinued.
Work performed outside of Diversified normal business hours except as agreed to herein.
Equipment deemed “End of Service Life”, or “UN-REPAIRABLE” by either Diversified or the original equipment manufacturer.
ISDN and/or IP networking problems related to video conferencing systems. Diversified is not responsible for troubleshooting
local, long-distance ISDN carrier problems or IP networking problems. Should the requirement arise that necessitates
Diversified involvement in diagnosing ISDN/IP network problems, Diversified will provide this service on a time and material
basis.
Repair or replacement of Glass, or Plexiglas products, screen covers, fixtures, equipment covers, and consumables (i.e., lamps,
batteries & filters).
Client making IP network changes or switch updates/changes that break the control and audio-video systems.
Client making codec firmware upgrades that break the AV control system. Diversified is not liable for programming upgrades
related to Codec security modifications.
Client initiating building Power generator testing; requests to retest AV system after clients initiate a power system shut down
and generator test.
Proposal Acceptance
Please review this for accuracy, and if you agree with the terms, please sign it and return to my attention, keeping a copy for your
records.
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Client
One Diversified, LLC
AUTHORIZED
SIGNATURE
(Individual Authorized to Execute Agreement)
PRINTED NAME
DATE OF
ACCEPTANCE
AUTHORIZED SIGNATURE
(Individual Authorized to Execute Agreement)
DATE OF
ACCEPTANCE
PRINTED NAME
EMAIL ADDRESS
PURCHASE ORDER PAYMENT
PURCHASE ORDER NUMBER
BILLING ADDRESS (Street/Number, City, State, Zip)
BILLING CONTACT NAME
DELIVERY SITE ADDRESS (Street/Number, City, State, Zip)
BILLING CONTACT EMAIL
BILLING CONTACT PHONE
New ACH and Wire Instructions
Please contact our Treasury department at 888.727.6274 for bank account confirmation. It is Diversified’s policy to verify its banking
information.
Account #:
Domestic ACH/Wires Routing:
Int’l Wires Swift Code (BIC):
3666013
071000288
HATRUS44
New Remittance Address
Lockbox address:
One Diversified, LLC – Lockbox, P.O. Box 95330, Chicago, Illinois 60694-5330
Overnight to:
Conduent c/o BMO Harris
LBX 95330
141 W. Jackson Blvd., Suite 1000
Chicago, Illinois 60604
TERMS AND CONDITIONS
This agreement (the “Agreement”) is made as of the date of signature below between One Diversified, LLC, (“Diversified”), and ___City
of Lakewood, WA the “Client”). The parties agree as follows:
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Diversified: Diversified shall provide the services and/or equipment ordered by Client in a professional and workmanlike manner and
in accordance with “best in class” generally accepted industry standards. As used throughout this Agreement, any services described
in an accepted scope of work (a “SOW”), shall be referred to as the “Services; equipment described in an accepted SOW, shall be
referred to as the “Equipment”). Diversified may provide additional services or equipment beyond those described in the SOW if the
parties mutually agree in writing to such services. Services and/or equipment not specifically described in the SOW shall be the
responsibility of Client or other third parties engaged by Client.
Client's Responsibilities: Client shall provide Diversified with all information, surveys, reports, and professional recommendations and
any other related items reasonably requested by Diversified in order to perform the Services or deliver the Equipment. When available,
Client must provide Diversified with up-to-date plans in the event they impact the Scope of Work. Diversified may rely on the accuracy
and completeness of these items without any obligation of independent verification. Client will not be responsible for obtaining or
paying for necessary permits from authorities with jurisdiction over the Services and/or Equipment unless Diversified provides written
notification in the SOW stating otherwise.
Prevailing Terms and Conditions: By signing this Agreement, Client represents and acknowledges that he/she has fully read,
understands, and accepts the terms of this Agreement, including the terms and conditions included herein. There are no warranties,
representations or understandings of any kind or description whatsoever made by either party to the other, except such as are
expressly set forth in this Agreement.
Delivery, Title and Risk of Loss – Systems Integration Projects: In the case of a systems integration project with prefabrication at a
Diversified integration facility, title and risks of loss of or damages to any Equipment will pass to Client upon Diversified's delivery of
them to the Client’s place of business.
Delivery, Title and Risk of Loss – Drop Shipments: In the case of drop shipments, delivery dates are approximate and are based upon
prompt receipt of all necessary information from Client. Unless otherwise specified by Diversified or provided for in other signed
agreements, delivery will be made, and title and risks of loss and/or damage will pass F.O.B. point of shipment to Client. All claims for
damage or loss of Equipment must be made directly to the freight carrier.
Taxes: Taxes are based on estimates and will be billed to actual at the time of invoicing. Customers, including government, general
contractors and not for profit entities seeking a tax exemption must supply Diversified with a valid exemption certificate or direct pay
permit at the time of proposal execution or upon issuance of a purchase order.
“Taxes. The fees and charges set out in a Statement of Work do not include taxes, duties, tariffs or other assessments. Customer will
be responsible for and will reimburse Diversified for all taxes and similar charges that are related to this Agreement or to payments
made under this Agreement, other than taxes imposed on the net income of Diversified (collectively, “Taxes”). If Customer is required
by law to make any deduction or withholding of Taxes from any payment due to Diversified under this Agreement, Customer will (i)
timely and properly prepare and submit any necessary filings and remit such Taxes to the appropriate taxing authority, (ii) provide
Diversified with governmental receipts evidencing Customer’s withholding and payment to the appropriate tax authorities in a timely
manner, and (iii) increase each payment related to this Agreement to the extent necessary to ensure that Diversified actually receives
the amount that Diversified would have received if such payment had not been subject to Taxes.”
Estimated Schedule and Delivery Time: Diversified shall use commercially reasonable efforts to render the Services and/or Equipment
in accordance with any committed timetable set forth in the SOW. During the course of providing the Services and/or Equipment,
events outside the reasonable control of Diversified (collectively, “Force Majeure Events”) may impact the completion schedule and
Diversified shall not be held responsible for any such delays in meeting the completion schedule, failure to deliver or perform as a
result of any delays resulting from any such occurrence. As used in this Agreement, Force Majeure Events include but are not limited
to (i) any cause beyond Diversified’s reasonable control, (ii) an act of God, act of Client, act of civil or military authority, Governmental
priority, strike or other labor disturbance, flood, epidemic, war, riot, delay in transportation or car shortage, or (iii) inability on account
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of a cause beyond the reasonable control of Diversified to obtain necessary materials, components, services or facilities. Diversified
will notify Purchaser promptly of any material delay excused by this clause and will specify the revised delivery date as soon as
practicable. Delays or movement in scheduled dependent predecessor tasks will not change the required minimum time for Diversified
to complete their associated task/work. Diversified shall notify Client of any such delays within 48 hours.
Fees and Payment: Client shall pay Diversified the fees for Services and/or Equipment (the “Total Fee”) set forth on the invoice
consistent with the payment term provisions set forth above. All payments are due to Diversified upon receipt of the invoice, unless
otherwise specified. Payments more than 30 days past due will accrue interest at the lesser of 1.5% per month, or the maximum rate
permitted by applicable law. Client shall reimburse Diversified for all reasonable costs and expenses of collection, including attorneys’
fees.
Labor and Equipment Price Increases: Equipment, Material, and Labor costs have been calculated based on the current prices for
labor, equipment, and the component materials, however, the market for electronic equipment and materials is considered to be
volatile, labor shortages are possible, and sudden price increases may occur. When the price for any item of materials, equipment, or
labor increases two percent (2%) or more between the Proposal or Quotation Date and the materials/equipment purchase date or
the date labor is utilized for the relevant project, Customer shall pay to Diversified, on request all sums by which the cost to Diversified
has increased beyond 2%, as demonstrated by Diversified. Where the delivery of equipment, materials, and/or the performance of
labor are delayed or labor shortages occur, through no fault of Diversified, as a result of the shortage or unavailability of the
equipment, materials, or labor, Diversified shall not be liable for any additional costs or damages associated with such delay(s).
BILLING TERMS
Payment Schedule Line Item
Equipment-Only Sales
Bill/Invoice Value
Payment Due Date
100% of Total Fee
Due upon delivery of Equipment to Client or
Diversified staging facility.
Client will be billed for Equipment as it is delivered to Diversified staging facility or Client. If Equipment is
shipped in installments, Client will receive multiple invoices. All equipment invoices are due in full upon
receipt.
All Other Services
50% of Total Cost
Upon Contract Commencement
Due Net-30 days of invoice date.
40% of Total Cost
Upon Arrival of Equipment
Due Net-30 days of invoice date.
10% (Final Payment)
Upon Install and Completion
Due Net-30 days of invoice date.
Client will be billed 50% of Total Fee at the time of contract signing, due in full upon receipt. Client will be billed a progress payment in the amount of 40% of the Total
Fee when any Equipment is delivered to Client or Diversified staging facility regardless of whether Equipment is shipped in multiple installments; this invoice is due in
full within thirty days of the invoice date. The balance of the Total Fee will be billed after Project completion and due in full within thirty days of the invoice date.
Approval of Orders: This Agreement and all SOWs for Services or Equipment under this Agreement are subject to acceptance by
Diversified including, if appropriate, approval by Diversified Credit Department. Upon request, Client will furnish Diversified such
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financial information as Diversified may reasonably request for this approval. Diversified may, in its sole discretion, cancel this
Agreement at any time if Client fails to meet credit requirements established by Diversified.
Confidentiality: During the course of this Agreement, each party, its employees, subcontractors, officers and agents may receive or
have access to Confidential Information of the other party (each, a “Receiving Party” when the recipient of Confidential Information,
and a “Disclosing Party” when the discloser of Confidential Information). In the event the Receiving Party obtains Confidential
Information from the Disclosing Party, the Receiving Party agrees to keep such Confidential Information in the strictest confidence
and safeguard such information using the same degree of care as it uses to safeguard its own Confidential Information, which in no
case shall be less than a reasonable degree of care. Each party’s Confidential Information consists of its business plans and customer
lists, any information the Disclosing Party identifies as confidential at the time of disclosure (or if in writing the Disclosing Party marks
as Confidential), and any information a reasonable person would consider confidential under the circumstances.
Mutual Obligations: The Receiving Party shall (i) not use the Disclosing Party’s Confidential Information for any purpose other than
the exclusive purpose of fulfilling its obligations under this Agreement; (ii) not use, disclose or otherwise make available to any person
or entity (except as permitted herein) any of the Disclosing Party’s Confidential Information during the term of this Agreement or
thereafter without the prior written consent of the Disclosing Party. (iii) limit access to Confidential Information to those employees,
officers, subcontractors and agents on a need-to-know basis who has first executed a general written agreement committing such
person to conduct that would not violate its obligations pursuant to this Agreement; (iv) be responsible for any breach of this
Agreement by employees, subcontractors, officers and agents.
Exceptions: Confidential Information will not include information to the extent that: (a) such information is or becomes publicly
available other than through any act or omission of either party in breach of this Agreement; (b) such information was received by the
Receiving Party from a third party, which third party had no obligation of confidentiality to the Disclosing Party; or (c) such information
was in the possession of the Receiving Party at the time of the disclosure, or (d) was independently developed by the Receiving Party
without reference to the Disclosing Party’s Confidential Information; (e) such information is/are required to be disclosed pursuant law,
judicial order, or government regulation, provided that, in the event the Receiving Party becomes legally compelled to disclose any of
the information, the Receiving Party shall provide to Disclosing Party prompt notice thereof so that Disclosing Party may seek a
protective order or other appropriate remedy and/or waive compliance with the provisions of this Agreement.
Termination / Suspension of Contract: Either party may terminate this Agreement at any time upon not less than 30 days prior written
notice to the other party. Client shall pay Diversified for all Services rendered and Equipment delivered up to the effective date of
termination plus any associated restocking fees for materials that cannot be returned for credit. Diversified is not required to release
any work product unless Client has made payment in full for the respective Services and/or Equipment. Diversified may terminate this
Agreement or suspend the performance of the Services if Client fails to pay Diversified any invoice issued pursuant hereto. Diversified
shall have no liability to Client or any third party as a result of any such suspension or termination.
Independent Contractors; No Agency: Each party is and shall act solely as an independent contractor. Nothing in this Agreement shall
be construed to give either party the power or authority to act for, bind, or commit the other party in any way, or, to create the
relationship of partners, principal and agent, or joint-venture partners between the parties.
Indemnification: Client shall indemnify, defend and hold Diversified its officers, directors, employees and agents harmless from and
against any and all claims, liabilities, suits, demands, losses, costs and expenses, including, but not limited to, reasonable attorneys'
fees and other expenses and fees incurred through appeal, and interest thereon, accruing or resulting to any and all persons, firms or
any other legal entities on account of any damages or losses, including injuries or death, or economic losses, arising out of the Services;
provided, however, Client shall not be required to indemnify Diversified for claims where Diversified, its officers, directors, employees
or agents are found to be solely responsible by final non-appealable judicial decision for such damages or losses based upon such
entity’s or person’s willful misconduct or gross negligence.
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Warranty; Limitation of Liability: except as specifically set forth in LIMITED WARRANTY, Diversified makes no warranties whether
express, implied or statutory, regarding the services and/or equipment provided under this agreement. to the greatest extent
permitted by law, diversified specifically disclaims all implied warranties of merchantability, fitness for a particular purpose, and those
arising from a course of dealing, usage or trade practice. diversified shall not be liable for any indirect, punitive, special, incidental or
consequential damages arising out of this agreement.
Governing Law: This Agreement shall be governed by and construed in accordance with the laws of the state of Georgia without regard
to its conflict of laws provisions. Any legal action or proceeding relating to this Agreement shall be instituted in any state or federal
court in Atlanta, Georgia, and the parties agree to submit to the jurisdiction of, and agree venue is proper in, the aforesaid courts in
any such legal action or proceeding.
Dispute Resolution: In case of any dispute arising or related to this Agreement, Diversified and Client, by mutual agreement, shall first
attempt to resolve any dispute informally through mediation.
Mediation: Diversified and Client shall submit the dispute to executives selected by each party (a maximum of two persons for each
party). These executives shall meet as often as necessary to gather and analyze information relevant to resolving the dispute and shall
negotiate in good faith. All proposals and information exchanged as well as discussions during this informal process will be considered
settlement discussions and proposals and will be inadmissible in any subsequent proceedings. If no settlement is reached in the
informal dispute discussions, either party may, within thirty (30) days from the date of a written communication that the informal
dispute process was unsuccessful, give notice to the other party that the noticing party wishes to pursue formal mediation throughout
arbitration.
Arbitration: In the event that the parties cannot amicably resolve a dispute or damage claim through mediation, the parties agree to
resolve any such dispute or damage claim by arbitration. The arbitration proceeding shall be conducted in Atlanta, Georgia, in
accordance with the rules of the American Arbitration Association then in effect with one (1) arbitrator to be selected by mutual
agreement of the parties. If the parties cannot agree on an arbitrator, then the American Arbitration Association shall select an
arbitrator from the National Panel of Arbitrators. The laws of the State of Georgia shall apply to the arbitration proceedings. The
parties agree to initially split the costs of any arbitration, but the prevailing party, if any, is entitled to reimbursement for its portion
of the arbitration fees. The parties agree that the arbitrator cannot award punitive damages to either party. The parties agree that
such arbitration is fully binding and agree to be so bound by the arbitrator’s findings. Judgment upon the award as rendered by the
arbitrator may be entered in any court having jurisdiction.
Assignment: Neither party may assign this Agreement without the prior written consent of the other, though such consent shall not
be unreasonably withheld. Nothing in this Agreement shall create a contractual relationship for the benefit of any third party.
Notice: Any notices required or permitted under this Agreement or required by law must be in writing and must be either: (i) delivered
in person; (ii) sent by registered mail, return receipt requested; (iii) sent by overnight courier, (iv) or sent by facsimile, each case
forwarded to the appropriate address set forth below.
If to Diversified:
Address:
Attention:
If to client:
Address:
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Attention:
Non-Solicitation of Employees: Client agrees that during the provision of any Services as provided by Diversified under this Agreement
and for a period of one (1) year after the termination of this Agreement, Client will not solicit or induce, directly or by use of a third
party, any employee of Diversified leave his/her employ with Diversified. If Client violates this provision, Client shall pay Diversified a
fee equal to fifty (50%) of such employee’s then-current salary at Diversified.
Miscellaneous: This Agreement is the entire and integrated agreement between Client and Diversified with respect to the subject
matter herein and supersedes all prior negotiations, statements or agreements, either written or oral. The parties may amend this
Agreement only by a written instrument signed by authorized representatives of both Client and Diversified. If any term or provision
of this Agreement is found to be unenforceable or invalid for any reason, the remainder of this Agreement shall continue in full force
and effect, and the parties agree that any unenforceable or invalid term or provision shall be amended to the minimum extent required
to make such term or provision enforceable and valid. This Agreement may be executed in one or more counterparts, including
facsimile, each of which when executed shall be deemed to be an original, but all of which taken together shall constitute one and the
same instrument.
Please review this for accuracy, and if you agree with the terms, please sign it and return to my attention, keeping a copy for your
records.
Client
AUTHORIZED
(Individual Authorized to Execute Agreement)
PRINTED NAME
Confidential | One Diversified, LLC
One Diversified, LLC
SIGNATURE
DATE OF
ACCEPTANCE
AUTHORIZED SIGNATURE
(Individual Authorized to Execute Agreement)
DATE OF
ACCEPTANCE
PRINTED NAME
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LIMITED WARRANTY OFFER (90 DAYS)
In addition to any other rights you may have, Diversified shall extend a 90 day limited defective equipment and workmanship warranty
from the date of substantial or practical completion of the system installation or beneficial use of the system by the client whichever
is first occurring, unless such period has been superseded by the purchase of a Diversified Service Agreement Package. Details
describing our Service Agreement options are outlined in a separate document. Diversified’s limited warranty shall cover defective
equipment and defects in workmanship for installation work relating to but not limited to cabling, connectors, structural elements,
mountings, equipment rack wiring and internal adjustments. Under the limited warranty, labor services will be provided at no charge.
Defects in third party manufacturer equipment and/or installation or other services provided by the manufacturer are covered under
the manufacturer’s warranty and will be managed by Diversified during the limited warranty period. Product serial numbers must not
be removed.
Diversified’s limited warranty excludes coverage due to equipment or system abuse, neglect, alteration, lamps and bulbs, misuse
including but not limited to: operating outside of environmental, user error, electrical, temperature or humidity specifications, system
alterations neither approved nor performed by Diversified or repair by a service facility other than those authorized by the
manufacturer. If within the limited warranty period, we are contacted with a support request that falls under this limited warranty
exclusion, time, travel and equipment for this and any subsequent visit required will be billed at our current labor Time & Material
rates.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, DIVERSIFED SHALL NOT BE HELD LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES ARISING FROM A BREACH OF WARRANTY, SPECIFICALLY, DIVERSIFIED IS NOT RESPONSIBLE FOR ANY
COSTS SUCH AS LOSS OF PROFITS OR REVENUE, LOSS OF DATA, BUSINESS DAMAGE OR OTHERWISE. SOME LOCAL JURISDICTIONS,
STATES OR COUNTRIES MAY NOT ALLOW A LIMITATION ON SUCH DAMAGES, SO THIS LIMITATION MAY NOT APPLY.
WARRANTY SERVICE PROCESS
All new equipment provided by Diversified includes each manufacturer’s full warranty from the date of client invoice. Diversified shall
address all manufacturer warranty requirements as "Depot" (Return-to-Base / RTB) service only. Under Depot service, client ships
equipment to an authorized factory warranty repair center. Diversified will act as liaison between client and manufacturer and assist
with Return Materials Authorization (RMA) logistics support. Labor relating to defective equipment is covered for 365 days under this
limited warranty and can be extended through the execution of a service level agreement. All other time, travel and equipment for
this and any subsequent visit required will be billed at our current labor Time & Material rates.
Diversified shall respond to warranty support requests (via phone, email or on-site) during the normal working hours of 8AM - 5PM
local (client site) time Monday - Friday, except recognized holidays. Service required outside of normal working hours shall be billed
at current labor Time & Material rates for overtime work. Diversified will make every effort to address such issues within 72 hours
after notification.
Upon arrival for warranty support, Diversified will expect access to the system and equipment. To avoid additional charges, please
contact us 24 hours in advance if delays in access are to be expected. If our Technician arrives to a scheduled appointment and cannot
gain access to the system or equipment to affect a proper diagnosis or repair, we will bill the service call for time, travel and equipment
for this and any subsequent visit required at our current Time & Material rates.
If it is required that equipment be removed for repair, we will make every attempt to minimize the impact on the system operation
while the unit is being repaired. However, it is not possible to guarantee any level of system operation. Loaner equipment is not
included in our limited warranty or service agreements.
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One Diversified, LLC
37 Market Street
Kenilworth, NJ 07033
onediversified.com
© 2023 Diversified
The entire content of this document is the intellectual property
of Diversified. Please do not distribute or reproduce without our
expressed written consent. The exception is that you may make
copies of this document and distribute them to members of your
staff charged with evaluation of our solution.
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