On the agenda: Hillsborough meeting — Flock camera (Feb 23)

TOWN OF HILLSBOROUGH
Sophie Cole, Mayor
Leslie Marden Ragsdale, Vice Mayor
Laurie Davies Adams, Councilmember
Marie Chuang, Councilmember
Christine Krolik, Councilmember

San Mateo County

Town Hall

1600 Floribunda Avenue
Hillsborough, CA 94010
www.hillsborough.net
Phone 650-375-7400

AGENDA

MONDAY, FEBRUARY 23, 2026
9:00 A.M. SPECIAL CITY COUNCIL MEETING
CITY COUNCIL GOAL SETTING
Meetings of the City Council are held in-person in Council Chambers. As a courtesy and technology permitting, the meeting
will also be held virtually via Zoom Video Conference. However, the Town cannot guarantee that the public’s access to the
Zoom virtual platform will be uninterrupted, and technical difficulties may occur from time to time. In those instances, so long
as the public may still attend the meeting in person, the meeting will continue.
In the event a Councilmember is participating remotely under the alternative teleconferencing provisions in the Brown Act
(Government Code Section 54953.8), the Town will stop the meeting if there is any technology disruption consistent with the
Brown Act’s requirements.
To attend the meeting in person:1600 Floribunda Avenue, Hillsborough, CA 94010
To provide Public Comment in person: Members of the public wishing to speak on the special meeting agenda items
are requested to complete a yellow speaker card and submit it to the City Clerk. Speakers may speak for up to three
minutes.
To participate in the meeting via Zoom Video Conference:
• Log in to the meeting at https://us06web.zoom.us/j/85046334580?pwd=mlBIDqgBLAJ3bjyW6dHCvMCnw5NeFt.1
• Dial-in via phone:
+1 669 444 9171 US
Meeting ID: 850 4633 4580
Passcode: 944146
To provide Public Comment via Zoom Video Conference: Live verbal public comments may be made on the special
meeting item by requesting to speak using the “raise hand” feature in Zoom or, if calling in by phone, by pressing *9 on
the telephone keypad prior to the close of the public comment period for the item. In response, the Town will unmute the
speaker and allow them to speak for up to three minutes.

SPECIAL CITY COUNCIL MEETING (9:00 a.m.)
I.

CALL TO ORDER

II.

ROLL CALL

III.

CITY COUNCIL GOAL SETTING AND WORK PLAN
1.

Review FY 2025-26 Goals and Status

2.

a. Proposed Work Plan for FY 2026-27

Special Meeting Agenda – Hillsborough City Council
Monday, February 23, 2026
Page 2

PUBLIC COMMENT
b. City Council Discussion and Direction on Work Plan
IV.

ADJOURNMENT

SPECIAL ACCOMMODATIONS:

If you need a disability-related modification or accommodation, including auxiliary aids or services, to participate in the City Council
meeting, or if you need an agenda in an alternate form, please contact the City Clerk’s Office at 375-7412 at least 24 hours before the
scheduled City Council meeting.

ADDRESSING THE CITY COUNCIL:

Members of the public may provide written comments to the City Council regarding any item on the special meeting agenda by 5:00
p.m. on Friday, February 20, 2026 to [email protected] or by mail/in person at 1600 Floribunda Avenue, Hillsborough, CA
94010. Any writings or documents provided to a majority of the City Council regarding any item on this agenda prior to the deadline,
except as exempt from public disclosure under applicable law, will be available for public inspection on the Town website, and in the
City Clerk’s Office at 1600 Floribunda Avenue, Hillsborough, CA 94010, during regular business hours. During the meeting, members of
the public may provide public comments on the special meeting agenda items during the general public comment portions of the
meeting. All members of the public will be limited to one comment per item. All oral comments made at public meetings, including a
speaker’s name, are recorded and included as part of the public record in the meeting minutes. Meeting minutes are publicly accessible
via the Town website and via various internet search engines. Written comments, including a commenter’s name, are a public record
and subject to disclosure on the Town website and/or upon request pursuant to the California Public Records Act (with personal contact
information including personal email addresses and personal phone numbers redacted).

AUDIO / VISUAL ADVISORY:

Those persons who wish to use PowerPoint or other mediums when presenting to the City Council will be required to submit media
items to the City Clerk by 12:00 p.m. the day before the meeting. Media items can be emailed to [email protected].

AUDIO OR VIDEO RECORDINGS:

Please be advised that under the Brown Act, any person has the right to record the City Council meeting, including the audience in
attendance, using an audio or video recording device subject to certain exceptions. Please be aware that by attending a City Council
meeting, you may be audio or video recorded.

TOWN OF HILLSBOROUGH

California

2026 Goal Setting Session
Agenda
1. Welcome and Opening Comments (9:00 am – 9:15 am)
2. Review 2025-26 Goals and Status (9:45 am – 10:45 am)
a. 2025-26 Goals Inventory and Status (Attachment A – Slides 4 through 14)
3. Proposed Work Plan for 2026-27 (10:45 am – 11:15 am)
a. Proposed 2026-27 Activities (Attachment A – Slides 17 through 22 or
Attachment B)
4. Public Comment (11:15 am – 11:30 am)
5. Break for Lunch (11:30 am – 12:00 pm)
6. Council Discussion (12:00 pm – 2:00 pm)

Town Hall
Phone: 650-375-7400 | Fax: 650-375-7475 | 1600 Floribunda Avenue, Hillsborough, CA 94010 | www.hillsborough.net

Executive Summary
Each year, the City Council holds a Special Meeting to plan for its goals for the upcoming Fiscal Year (beginning July 1)
to inform the budget planning process. As part of this effort, each Commissioner met with their Department Head or
the City Manager to collect the upcoming goals and priorities for the coming year. Attachment B is the draft work plan,
containing the full list of projects and programs mentioned during these interviews. During the Special Meeting, the staff
will present the status of last year’s goals as well as an overview of the proposed goal list.
The City Council will provide feedback on the draft work plan with the goal of giving staff clear direction on the
priorities to pursue. As part of this effort, the following foundational principles are designed to guide the day:
•
•
•
•
•

If everything is a priority, nothing is a priority.
At the department level, most of the day-to-day operations take up 85-90% of organizational capacity.
Upcoming budget allocations must be aligned with the work plan.
The City Council is accountable for providing strategic direction and policy guidance, approving the budget and
staffing resources, and not adding new priorities without eliminating other priorities.
Executive Management (City Manager and Department Heads) is responsible for recommending resources
needed, identifying reasonable timelines, achieving key milestones, and recommending adjustment along the way.
This is achieved by the Council directing the City Manager on the priorities to advance a consensus of the
Council. The City Manager then works with staff to accomplish Council priorities.

Presentation of the Work Plan
The City Manager will present the work plan, informed by the interviews with each department and Councilmember. The
Mayor will ask the Council for their input upon seeing the full work plan:
•
•
•
•

Anything missing?
Things we think should be removed.
Any direction? Higher or lower priorities?
Goal is to give staff clear direction.

Parking Lot
The parking lot is meant to be used as a time management tool to capture points that may not be relevant to the work
planning discussion or any items that should be considered for planning in the future, beyond this fiscal year.
FY 2026-27 Draft Work Plan
See Attachment B.

ATTACHMENT A

City Council Goal Setting
Fe b r u a r y 2 3 , 2 0 2 6

Agenda

1

Review 2025-26 Goals and Status

2

Review Proposed Work Plan for FY 2026-27

3

Council Discussion and Approval of Work Plan

Review FY 2025-26
Council Goals & Status

Review FY 2025-26 Council Goals & Status
(A) Improve Community’s
Emergency Preparedness
and Resiliency Efforts

(B) Implement Housing
Element to Maintain
Compliance with State
Requirements

(C) Enhance Quality of Life

(D) Improve Town Infrastructure

1) Implement Townwide Chipping
Program

1) Tobin Clark Multi-Family
Housing Site

1) Bolster code enforcement
program to address key issues in
Town (e.g., vacant lots, signs,
delayed construction)

1) Water Tank Site Improvements

2) Provide support to HNN
enhance emergency preparedness

2) Town Hall Campus

2) Create an age-inclusive
community

2) Highline Water Project

3) Reduce risk and impacts caused
by power outages through
identifying power outage
prevention and backup solutions

3) Accessory Dwelling Unit

3) Explore potential property
donation of 40 Baywood

3) Street Resurfacing Projects

4) Improve access to wireless
service throughout Town

4) Implement Programs and
Fees and Related to Housing
Element

4) Enhance common spaces in
Town

4) Bike & Pedestrian Master
Plan

5) Explore potential of
development of a walking trail
around Crocker Lake

5) Explore Establishment of
Utility Underground Districts

Town-wide(ADU) Program
Goals

5) Prepare Wildfire Preparedness
Building Code Amendments for
Council Consideration

4

Review FY 2025-26 Council Goals & Status
(G) Update General Plan to Support
Long-term Town Planning

(H) Improve Transparency, Efficiency,
and Customer Service through System
Implementation

(E) Ensure Long-term
Financial Security

(F) Deliver Superior
Public Safety Services*

1) Conduct Long-term Financial Needs
Analysis

1) Advance technology to improve public
safety and transparency

1) Safety Element Update

1) System Implementation

2) Ensure rates and their structure are
sufficient to cover the cost of water and
solid waste system enterprises

2) Implement training and operational
enhancements

2) General Plan Update

2) Website Refresh

Town-wide
Goals 3) Invest in staff through training,

programs, and wellness initiatives

*Combined “Deliver superior public safety services through technology and operational efficiencies” and “Optimize public safety staff and maintain high level of service”

5

Review FY 2025-26 Council Goals & Status
(A) Improve Community’s Emergency
Preparedness and Resiliency Efforts
1) Implement Townwide Chipping Program

Status
1,138 homes and 41 participants / Total materials
removed: 43 cubic yards

Next Steps
Next Chipping Program scheduled for June 2026

Traffic control and staff support provided by
Public Works
Grant secured to fund the chipping program
2) Provide support to HNN
enhance emergency preparedness

Completed HNN strategic plan

Implement strategic plan over the next three years

3) Reduce risk and impacts caused
by power outages through
identifying power outage
prevention and backup solutions

Working with new PG&E rep to improve
notification and messaging to residents

Schedule study session with PG&E rep and continue
public education and outreach

4) Improve access to wireless
service throughout Town

Held community meeting to solicit feedback

Work with consultant to develop broadband
feasibility study

5) Prepare Wildfire Preparedness
Building Code Amendments for
Council Consideration

Held CC Study Session to discuss potential code
modifications

Circulate staff developed Home Hardening
educational materials to the public

Adopted 2025 CALFire Maps & CWUIC

Initiate Vulnerability Assessment – Goal G.2.

Engaged with Firewise to receive input

Present Informational Update at April CC

Town-wide
Goals

6

Review FY 2025-26 Council Goals & Status
(B) Implement Housing Element to Maintain
Compliance with State Requirements

Status

1) Tobin Clark Multi-Family
Housing Site

Engaged project management services

2) Town Hall Campus

Engaged project management services

Next Steps
Initiate Phase 2 – Master Plan development

Completed Phase 1
Initiate Phase 2 – Master Plan development

Completed Phase 1
3) Accessory Dwelling Unit
(ADU) Program

Town-wide
Goals
4) Implement Programs and
Fees and Related to Housing
Element

Exceeded HE annual ADU permitting goal

Update ADU Ordinance to align with new legislation

Developed ADU informational interview video
series

Hold ADU Mixer with HIP Housing to promote ADU
rentals

Launched digital ADU Rental questionnaire in
ComDev
Studied Affordable Housing Impact Fee and
Inclusionary In-Lieu Fee pathways

Implement digital APR tracking configuration in
ComDev

Initiated engagement with regional partners to
initiate nexus study needed for Impact Fee

Initiate nexus study with regional partners

Initiated Objective Design Standards analysis

Hold City Council Study Session to review Affordable
Housing fees & ODS policy options

7

Review FY 2025-26 Council Goals & Status
(C) Enhance Quality of Life
1) Bolster code enforcement
program to address key issues in
Town (e.g., vacant lots, signs,
delayed construction)

Status
Moved function from HPD to B&P with temporary
part-time contract code enforcement officer(s)
onboarded
Initiated proactive monitoring and outreach efforts
(gas blowers and signs)
Developed Code Compliance Coordinator
classification and initiated recruitment

Next Steps
Onboard full-time Code Compliance Coordinator
(CCC)
Incorporate CCC into major site
development/construction monitoring process
including implementation of ComDev tracking
mechanisms
Assess current gaps in code enforcement and develop
plan to improve enforcement activities
Continue to reference inclusive practices and review
project list for new opportunities. Continue
coordination with Youth Commission on Tech Days,
etc.

2) Create an age-inclusive community

Implementing age-friendly components in Town
initiatives such as the Bike and Pedestrian Master
Plan, communications programs, and partnership
with HRec

3) Explore potential property
donation of 40 Baywood

Town voted to accept property contingent upon
property tax issue being resolved

Execute agreement and take ownership of the property

4) Enhance common spaces in
Town

Provide staff support to Hillsborough Beautification
Foundation

Staff working with HBF to update MOU defining roles
and responsibilities.

5) Explore potential of development of a walking
trail around Crocker Lake

Conducting research

Continue monitoring

Town-wide
Goals

8

Review FY 2025-26 Council Goals & Status
(D) Improve Town Infrastructure

Status

Next Steps

1) Water Tank Site Improvements

Darrel Tank is complete and in operation

Provide basic maintenance coating to existing tanks, and
look to demolish mid elevation tanks that are redundant
after the Highline project is in operation.

2) Highline Water Project

With BRIC grant award status currently unknown,
Town has applied to the Hazard Mitigation Grant
Program for funding.

Await next steps from FEMA on either BRIC or HMA grant
applications.

Town-wide
3) Street Resurfacing Projects Goals

Town is working with CalOES to refine its
subapplication for submittal to FEMA in April 2026.
Next years streets for design under review.

Finalize selection based on lowest rated PCI and no utility
CIP conflicts. Apply for grant(s)

4) Bike & Pedestrian Master Plan

Master Plan complete and adopted

Start incorporating recommendations and identify project
opportunities.

5) Explore Establishment of
Utility Underground Districts

Working with Sanbell to understand cost to
underground remaining properties in Town. Currently
70% of Town is undergrounded.

Present final results of the study when complete.

9

Review FY 2025-26 Council Goals & Status
(E) Ensure Long-term
Financial Security
1) Conduct Long-term Financial Needs Analysis

2) Ensure rates and their structure are sufficient
to cover the cost of water, sewer, and solid
waste system enterprises

Town-wide
Goals

Status
Worked with consultant to identify service delivery
and efficiencies to yield cost savings. Solicited
RFP for ballot measure consulting services to
determine feasibility of a parcel tax.
Solicited RFP for Building and Planning cost of
services fee study consulting services and began
fee analysis.
Professional services contracts awarded for both
water and solid waste rate studies. Solid waste
study complete. Water and sewer rate study is
underway.

Next Steps
Determine feasibility of revenue measure for
November 2026 via polling and communication.
Implement cost savings efficiencies.

Adopt updated fully burdened cost of services B&P
fee schedule in line with FY 2026-27 budget adoption.
Finalize analysis and findings, conduct proposition
218 public hearing and receive input, consider
adoption of rates.

10

Review FY 2025-26 Council Goals & Status
(F) Deliver Superior
Public Safety Services*
1) Advance technology to improve public safety
and transparency

2) Implement training and operational
enhancements

Town-wide
3) Invest in staff through training, programs, and
Goals
wellness initiatives

Status

Next Steps

Drone First Responder program implementation

Training and team development​

Statewide delays in Next Gen 911/ DOJ​

Continue progress with state and IT​

Procure individual rifles and handheld radios

Bringing to council for approval in March

Department-wide safety upgrades implemented and
enhanced​

Ongoing​

Generator replacement project

Obtain construction and removal permits, public notices

On-going recruitment and retention

Develop strategies to entice new officers

Annual officer wellness check-ins

Scheduled for March and April

11

Review FY 2025-26 Council Goals & Status
(G) Update General Plan to Support
Long-term Town Planning
G1. Safety Element Update

Status

Next Steps

Reviewed updated statutory requirements (SB 379) and
evaluated current best practices in wildfire & climate planning

Solicit RFP for Climate &
Hazard Vulnerability Assessment consulting services
(Phase 1)

Identified a coordinated two-phase approach
Phase 1: Climate & Hazard Vulnerability Assessment – Technical
analysis of wildfire, evacuation and climate risk.
Phase 2: General Plan Elements Policy & Implementation
Update - Develop updated goals, policies,
and implementation measures informed by Phase 1 findings.

Town-wideHousing Element: Completed & Certified
Goals Next in Sequence (Data-Informed Updates):

G2. Comprehensive
Update to General Plan Elements

Circulation Element: BikePed Master Plan Completed
Land Use, Conservation, Open Space & Noise Elements:
Updates to be informed by Climate & Hazard Vulnerability
Assessment findings

Initiate Phase 1 technical assessment
Return to Council with Phase 1 findings
and Develop Phase 2 General Plan work program and
schedule

Develop Phase 2 General Plan work program
Define scope, schedule, and sequencing for
targeted element amendments
Return to Council for policy direction

12

Review FY 2025-26 Council Goals & Status
(H) Improve Transparency, Efficiency, and
Customer Service through System
Implementation
1) System Implementation

Status
Agenda management system implementation
underway
Continued ComDev configurations (B&P)
Website refresh completed, mobile app updated

2) Website Refresh

Next Steps
Expected completion and roll out in 2026
Continue and launch additional ComDev
configurations
N/A

Town-wide
Goals

13

Review Proposed Work Plan
for FY 2026-27

Proposed 2026-27 Activities
See Attachment B
(A) Improve Community’s
Emergency Preparedness
and Resiliency Efforts

(B) Implement Housing Element and
maintain compliance with State
requirements

1) Improve access to wireless
service throughout Town

1) Develop Master Plan for Tobin Clark
Multi-Family Housing Site

2) Prepare Wildfire Preparedness
Building Code Amendments for
Council Consideration

2) Develop Master Plan for Town Hall
Campus

Town-wide
3) Comprehensive General Plan Updat
e: Safety Element & Long-Term
Goals
Town Planning

3) Complete Design for Highline
Water Project and Secure Grant
Funding
4) Advance technology to
improve public safety and
transparency

4) Implement Housing Element
Programs and Fees

(D) Ensure Long-term Financial
Security

(E) Improve Transparency,
Efficiency, and Customer Service

1) Bolster code enforcement
program to address key
issues in
Town (e.g., vacant lots,
signs,
delayed construction)

1) Implement water and sewer
rates

1) Implement programs and
software to improve internal
efficiencies

2) Execute 40 Baywood
Agreement and Work
Towards Operations

2) Implement Recommendations
from Long-Term Financial
Funding Analysis

2) Review City Council Handbook

3) Formalize Town’s role in
Annual Memorial Day
Parade

3) Implement systems,
processes, and training

3) Evaluate feasibility of paid
family leave pilot program

(C) Enhance Quality of Life

4) Update Climate Action
Plan

15

Proposed 2026-27 Activities
Ltr

Goal

Key Projects/Initiatives
A1. Improve Access to Wireless Service
Throughout Town

Milestones for 2026-27
Telecommunications Needs
Assessment

Implement educational
resources
A2. Prepare Wildfire Preparedness Building
Code Amendments for Council Consideration Develop proposed code
based on Vulnerability Assessment findings
amendments for Council
and pursue adoption
consideration and pursue
adoption

A

Improve Community's
Emergency
Preparedness and
A3. Complete Design for Highline Water
Resiliency Efforts
Project and Secure Grant Funding

Town-wide
Goals

A4. Advance technology to improve public
safety and transparency

Complete Funding
Agreements with Partner
Cities
Respond to Requests for
Information to move toward
grant award, work on design
of the pipeline and review
hazards.
Implement in-car video
cameras
Continue implementation of
Flock camera installation
Conduct cost analysis for a
therapy dog program

Budget
Needed
(Estimate)

Staff Effort
(small, med, large)

Status/Notes

CMO

$75,000

Medium

Consultant coordination
and contract management;
reports to City Council

B&P, CCFD

$0

Small

B&P, CMO,
CCFD

$0

Medium

Depts.
Involved

PW,
Finance

$0

Medium

PW

$0

Large

HPD

$28,000

Small

HPD

$35,000

Small

HPD

$15,000

Small

Amend funding agreement
to reflect projects costs for
HMGP grant
Potential grant award in
Spring 2027

5-year contract, totalling
$140,000
Add to existing contract

16

Proposed 2026-27 Activities
Ltr

Goal

Key Projects/Initiatives

Milestones for 2026-27

Depts. Involved

Complete Project
B1. Develop Master Plan for
B&P, CMO, TB
Management of Site Design
Tobin Clark Multi-Family
Ad Hoc
of Tobin Clark, including site
Housing Site
Committee
access
Finalize site utilization and
B2. Develop Master Plan for
identify phasing and
Town Hall Campus
prioritization alternatives

B

Conduct Phase 1 Climate &
Hazard Vulnerability
Assessment.
Implement Housing
B3. Comprehensive General Develop Phase 2 Work
Element and maintain
Plan Update: Safety Element Program informed by Phase
compliance with State
& Long-Term Town Planning 1 findings.
requirements

Town-wide
Goals

Initiate Updates to General
Plan Element Updates.
Manage Nexus Study with
regional partners & Develop
policy framework for
Affordable Housing Impact
B4. Implement Housing
Element Programs and Fees Fee and Housing Fund.
Implement Objective
Design Standards consistent
with State requirements.

B&P, CMO, HPD,
TH
Subcommittee

Budget Needed
(Estimate)

Staff Effort
(small, med, large)

Status/Notes

$399,100

Large

Remaining funds for project
management services

TBD

Large

B&P

$150,000–$200,000
(Final scope and
cost to be refined
through RFP process)

B&P

$40,000 -60,000
(Final scope and cost
to be refined
through RFP process)

B&P

Large

Medium

Medium

Staff will pursue applicable
State and Federal grant
opportunities to offset
General Fund impact.

RFP to be developed in
coordination with 1–2
Regional Partners to share
costs and data.

17

Proposed 2026-27 Activities
Ltr

C

Goal

Key Projects/Initiatives

Milestones for 2026-27

Depts.
Involved

Recruit for permanent code enforcement
B&P
C1. Bolster Code Enforcement Program position
to address key issues in Town (e.g.,
Assess current gaps in code enforcement
B&P, City
vacant lots, signs, delayed construction) and develop plan to improve enforcement Attorney's
activities
Office
CMO, City
Execute 40 Baywood Agreement
Attorney's
Office
C2. Execute 40 Baywood Agreement and
Work Towards Operations
Conduct financial analysis to determine
CMO,
operational and facility needs and revenue
Finance
potential
Dedicate funds in budget to offset negative CMO,
Enhance
fund balance each year
Finance
quality of life
Study feasibility of establishing a
foundation (either under the Town or in
CMO,
C3. Formalize Town's role in Annual
partnership with the Town) to support
Finance
Memorial Day Parade
fundraising efforts

Town-wide
Goals

Determine process and roles for vendor
agreements and insurance requirements
C4. Update Climate Action Plan

Solicit RFP for consultant to update
existing Climate Action Plan from 2010

Budget Needed
(Estimate)

Status/Notes

Medium
Medium
$0

Small

$40,000

Medium

$5,000

Small

$10,000

Medium

CMO,
Finance,
CAO
CMO

Staff Effort
(small, med,
large)

May require consultant input,
staff time to conduct analysis or
manage consultant

Medium

$75,000

Medium

Staff oversight and management
of consultant, coordination with
community stakeholders,
18
including HYC

Proposed 2026-27 Activities
Ltr

Goal

Key Projects/Initiatives

Milestones for 2026-27
Prepare rates analysis, conduct public

D1. Implement water and sewer rates meeting reviews (218s), implement and
communicate rates to ratepayers

Support Building & Planning Fee Study

D

Ensure
long-term
financial
security

D2. Implement Recommendations
from Long-term Financial Funding
Analysis

Town-wide
Goals

D3 . Implement systems, processes,
and training

Depts.
Involved

Budget Needed
(Estimate)

Staff Effort
(small, med,
large)

Status/Notes

Finance

$20,000

Large

This effort spans 25/26 and
26/27. Consultant cost primarily
incurred in 25/26.

Finance,
B&P

$50,000

Small

Support tax polling/measure process

CMO,
Finance

$122,900

Large

Update General Fund policies

Finance

$4,000

Medium

Finance

System paid for by
CCFD; Town staff
time to implement

Large

Finance

Audit paid for by
CCFD; Town staff
time to implement

Large

CCFD Financial System Implementation

Support CCFD finance function, including
Federal Single Audit on SAFER Grant

Management of consultant,
community outreach,
coordination for ballot
measure, pending results
Update general fund policies
to support replenishing the
reserves and safeguarding the
Town's finances moving
forward

High effort for Town Finance
staff as project manager and
implements the new system (15
months). Go Live estimated
12/26 to 4/27
Town staff coordinate and
prepare financial information for
the specialized audit of the
Federal grant for 6/30/26,
6/30/2027, and 6/30/2028.

Proposed 2026-27 Activities
Ltr

Goal

Key Projects/Initiatives

E1. Implement Programs and
Software to Improve Internal
Efficiencies

E

Improve
Transparency,
Efficiency, and
Customer Service

Depts.
Involved

Budget
Needed
(Estimate)

Staff Effort
(small, med,
large)

CMO

$30,000

Medium

IT Strategic Plan

CMO

$9,500

Medium

Transition to .ca.gov web domain
Implement digital planning
applications and additional
ComDev configurations

CMO

$5,000

Small

Milestones for 2026-27

Agenda Management System

B&P

$70,000

Medium

Review current procedures and
E2. Review City Council Handbook responsibilities for
Councilmembers, provide updates,
and adopt

CMO

$0

Small

E3. Evaluate feasibility of paid
family leave program

CMO

Unknown

Small

Town-wide
Goals

Review comparable programs and
develop options for Council
consideration

Status/Notes

Execute updated contract with
software consultant

20

Council Discussion

Anything missing?

Town-wide
Goals

Goal is to give staff
clear direction.

Things we think should
be removed or
modified.

Next Steps: Summarize
and return to regular
City Council meeting
for review and
adoption
21

Thank You

ATTACHMENT B

Town of Hillsborough
City Council 2026-27 Work Plan
Overview: This work plan includes a proposed list of goals for FY 2026-27, compiled based on information received from individual departments and Councilmembers. Staff has prepared draft milestones for each project associated with the goals. While the purpose of the
goal setting session is to gain consensus on the overall list of goals and projects, staff has prepared draft milestones for each to share the anticipated resources (budget and staff time) associated with each. The specifics of each agreed upon project would return to Council, if
selected to remain on the list of prioritized goals.
LEGEND
Depts

B&P = Building & Planning; CAO = City Attorney's Office; CMO = City Manger's Office; CCFD = Central County Fire Department; Fin/Finance = Finance; HPD = Hillsborough Police Department; PW = Public Works

Budget Preliminary anticipated budget needs to achieve (to be included in FY 2026-27 draft budget for consideration)
Staff Effort
Small

Minimal diversion of resources - can be absorbed into existing workload

Medium Require specific dedication of resources (time) and will assigned staff liaison or representative
Large

Ltr

Will likely require substantial staff time dedicated to implementation of the project to manage or liase with stakeholders or consultants

Goal

Key Projects/Initiatives
A1. Improve Access to Wireless Service
Throughout Town
A2. Prepare Wildfire Preparedness Building
Code Amendments for Council
Consideration based on Vulnerability

A

Improve Community's Emergency
A3. Complete Design for Highline Water
Preparedness and Resiliency
Project and Secure Grant Funding
Efforts

A4. Advance technology to improve public
safety and transparency
B1. Develop Master Plan for Tobin Clark
Multi-Family Housing Site

Milestones for 2026-27
Telecommunications Needs Assessment
Implement educational resources
Develop proposed code amendments for Council
consideration and pursue adoption
Complete Funding Agreements with Partner Cities
Respond to Requests for Information to move toward
grant award, work on design of the pipeline and review
hazards.
Implement in-car video cameras
Continue implementation of Flock camera installation
Conduct cost analysis for a therapy dog program
Complete Project Management of Site Design of Tobin
Clark, including site access

B2. Develop Master Plan for Town Hall
Campus

B

Implement Housing Element and
maintain compliance with State
requirements

Finalize site utilization and identify phasing and
prioritization alternatives
Conduct Phase 1 Climate & Hazard Vulnerability
Assessment.
B3. Comprehensive General Plan Update: Sa Develop Phase 2 Work Program informed by Phase 1
fety Element & Long-Term Town Planning findings.

Depts. Involved

Budget Needed
(Estimate)

Staff Effort
(small, med, large)

CMO

$75,000

Medium

B&P, CCFD

$0

Small

B&P, CMO, CCFD

$0

Medium

PW, Finance

$0

Medium

PW

$0

Large

HPD

$28,000

Small

HPD

$35,000

Small

HPD
B&P, CMO, TC
Ad Hoc
Subcommittee

$15,000

Small

$399,100

Large

B&P, CMO, HPD,
TH Subcommittee

TBD

Large

B&P

$150,000 to
$200,000

Large

B&P

$40,000 to $60,000

Status/Notes
Consultant coordination and contract management; reports to
City Council

Amend funding agreement to reflect projects costs for HMGP
grant
Potential grant award in Spring 2027

5-year contract, totalling $140,000
Add to existing contract

Remaining funds for project management services

Staff will pursue applicable State and Federal grant
opportunities to offset General Fund impact.

Initiate Updates to General Plan Element Updates.

B4. Implement Housing Element Programs
and Fees

Manage Nexus Study with regional partners & Develop
policy framework for Affordable Housing Impact Fee
and Housing Fund.
Implement Objective Design Standards consistent
with State requirements.

Page 1

Medium
Medium

RFP to be developed in coordination with 1–2 Regional
Partners to share costs and data.

Ltr

Goal

Key Projects/Initiatives

Milestones for 2026-27

Depts. Involved

C1. Bolster Code Enforcement Program to Recruit for permanent code enforcement position
address key issues in Town (e.g., vacant lots,
Assess current gaps in code enforcement and develop
signs, delayed construction)
plan to improve enforcement activities
C2. Execute 40 Baywood Agreement and
Work Towards Operations
C

Enhance quality of life
C3. Formalize Town's role in Annual
Memorial Day Parade

C4. Update Climate Action Plan
D1. Implement water and sewer rates with
resident engagement and communication
efforts

D2. Implement Recommendations from
Long-term Financial Funding Analysis

Execute 40 Baywood Agreement

CMO

Medium
$0

Small

$40,000

Medium

$5,000

Small

$10,000

Medium

$75,000

Medium

Staff oversight and management of consultant, coordination
with community stakeholders, including HYC
This effort spans 25/26 and 26/27. Consultant cost primarily
incurred in 25/26.

$20,000

Large

Finance, B&P

$50,000

Small

Support tax polling/measure process

CMO, Finance

$122,900

Large

Finance

$4,000

Medium

Finance

System paid for by
CCFD; Town staff
time to implement

Large

Finance

Audit paid for by
CCFD; Town staff
time to implement

Large

CMO
CMO
CMO

$30,000
$9,500
$5,000

Medium
Medium
Small

E1. Implement Programs and Software to
Improve Internal Efficiencies
Improve Transparency, Efficiency,
and Customer Service

B&P

$70,000

Medium

E2. Review City Council Handbook

CMO

$0

Small

E3. Evaluate feasibility of paid family leave
program

CMO

Unknown

Small

Support CCFD finance function, including Federal Single
Audit on SAFER Grant
Agenda Management System
IT Strategic Plan
Transition to .ca.gov web domain
Implement digital planning applications and additional
ComDev configurations
Review current procedures and responsibilities for
Councilmembers, provide updates, and adopt
Review comparable programs and develop options for
Council consideration

Page 2

May require consultant input, staff time to conduct analysis or
manage consultant

Medium

Finance

CCFD Financial System Implementation

Status/Notes

Medium

Ensure long-term financial security

D3. Implement systems, processes, and
training

E

B&P, City
Attorney's Office
CMO, City
Attorney's Office

Staff Effort
(small, med, large)

Prepare rates analysis, conduct public meeting reviews
(218s), implement and communicate rates to
ratepayers
Support Building & Planning Fee Study

Update General Fund policies
D

B&P

Conduct financial analysis to determine operational and
CMO, Finance
facility needs and revenue potential
Dedicate funds in budget to offset negative fund
CMO, Finance
balance each year
Study feasibility of establishing a foundation (either
under the Town or in partnership with the Town) to
CMO, Finance
support fundraising efforts
Determine process and roles for vendor agreements
CMO, Finance, CAO
and insurance requirements
Solicit RFP for consultant to update existing Climate
Action Plan from 2010

Budget Needed
(Estimate)

Management of consultant, community outreach,
coordination for ballot measure, pending results
Update general fund policies to support replenishing the
reserves and safeguarding the Town's finances moving
forward
High effort for Town Finance staff as project manager and
implements the new system (15 months). Status: Vendor due
diligence in progress; contract award target date April CCFD
board meeting. Go Live estimated 12/26 to 4/27
Town staff coordinate and prepare financial information for
the specialized audit of the Federal grant for 6/30/26,
6/30/2027, and 6/30/2028.

Execute updated contract with software consultant